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“Keeps Getting Better” 5 of 5 stars
Review of San Remo Hotel

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San Remo Hotel
1.5 of 5 Lodge   |   2237 Mason Street, San Francisco, CA 94133   |  
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Saint Charles, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Keeps Getting Better”
5 of 5 stars Reviewed June 24, 2013

I love it when a favorite place keeps getting better. San Remo has always been a bargain with friendly staff and clean (tho small) rooms. Last year they added free wi-fi; this year they added a free refreshment center in the lobby. The rooms are basic but bargain-priced. The hotel is European-style, meaning shared bathrooms down the hall, but don't let that be a deal-breaker. The private shower stalls are kept immaculate, and they are plentiful enough that there's seldom a wait. The location is great--the Remo is a few blocks from the Wharf and close to public transportation, including the Powell-Mason cable car. Be forewarned:no elevators. Still, I have been coming here once a year or so for nearly ten years. It is like the proverbial home away from home.

Room Tip: Have breakfast at Pat's Cafe around the corner
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  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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Anchorage, Alaska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2013

We are from Alaska, and we don't make it "outside" very often...but when we do, we need it to be special! We have been to San Francisco three times, and each time we have stayed at the San Remo. It is SUCH a special place! The location is perfect-just blocks away from amazing places to eat, cable cars, Little Italy, Chinatown, Fisherman's Warf...and a sweet run to the Golden Gate! The hotel itself is like going home. It is warm, the people are friendly, the staff is helpful, the rooms are always clean. It is truly a wonderful place! Needless to say, when we make it through another long winter, and we are looking for a good place to shake off the Alaska darkness, the San Remo will be on our list once again!!!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 12, 2013 via mobile

Over the last 10 years I have stayed here several times-- and I don't have any complaints. The hotel is gorgeous, it is like stepping back in time. Yes the rooms may be smaller than at chain hotels, you may have to (gasp) leave your room to shower or US the toilet. But there are plenty of facilities. The walls may be thinner but they provide earplugs, and most guests are not the loud, hard-partying kind. There is no a/c but every room as a window and ceiling fan. It I am more likely to be chilly than hot. It is part of the old world experience. This place was built in 1906 as housing for workers--these were their homes and you can sense that history everywhere you look.

My suggestions:
1. Stay here!
2. Bring a sound machine (nature) or quiet music if sounds of your neighbors will bother you. It is a very pleasant fix.
3. Try the upstairs bathtub at least once. It is larger than the showers and has a sink. The view is lovely, though it can . Let in lots of cold air. There's a timed heater that is very powerful.
4. Stay in the penthouse. I never have, but it is my goal!
5. Use the massage chairs.

I am writing this from my tiny room at the hotel. For the first time I am staying alone, so I do kind of miss TV, but there's free WiFi and I have Netflix. I feel completely safe and comfortable. It's all good!

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Halifax, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 10, 2013

First let me get the bad point's out of the way, the rooms are not large and not really equipped enough to be able to stay in when not sleeping, shared bathrooms (a personal issue as i just don't like this) and that's it for negative points.
Now to the good things, this hotel is perfectly situated, hard to get any better especially for the price, and the price was amazing for a place in the heart of San Fransisco, we parked a couple of blocks down for what thought was a cheap rate in the heart of a city, the hotel itself does have an amazing charm, really old world Victorian feel, very pretty, the staff are really friendly and helpful, very laid back to chat to, the restaurant downstairs is good, nice happy hour to sit at the bar, and you are just a short walk away from fishermans wharf and pier 39 also close to a cable car stop and various lovely cafes, (try Pats for breakfast), if the shared bathrooms don't bother you then this is a great pace to stay.
Also it has free Wi-Fi which is a plus for the modern traveler.

Room Tip: Get a room with a sink.
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citlali C, Marketing at San Remo Hotel, responded to this review, June 13, 2013
We appreciate your comments about our staff and hotel. Our hotel was built in 1906 and we have kept the design and layout intact, so indeed our rooms are small. We are here to provide the best experience possible for our guests in a historic setting.
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Los Angeles, California
Top Contributor
348 reviews 348 reviews
8 hotel reviews
Reviews in 60 cities Reviews in 60 cities
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed June 7, 2013

My friend, my dog and I really enjoyed our stay here. We first booked a room with one bed but when we arrived, Kenley graciously upgraded us into a 2 bed & sink room which we gratefully accepted. This place is so charming! There's no elevator or escalator. All of the rooms and the check in desk are on the 2nd and 3rd floor. They have free massage chairs to use on each floor which was quite nice. The bathrooms are shared but it was not a problem at all! They keep it very clean and I love the old school toilets where you flush by pulling from the top. The rooms look old and a bit outdated but that wasn't an issue for us. We still thought it was so cute! The windows don't have screens so if you have the window open, you'll probably get bugs. That's what happened to us. But the fans work great and SF is pretty cool so there's no need to even have your windows open. There are plenty of towels to use. The parking is about 2 blocks down but it's so close to the hotel, it's not a problem to walk at all. It's $16/day + tax which comes out to be over $18/day. All in all, we really enjoyed our stay here. The last night, we got a little note from the hotel offering us to stay in our room for another night for only $50!!!!!! That's pretty cheap. However, my friend needed to fly out to Seattle the next morning so of course it was a no go. All in all, I really enjoyed by stay here and I think I will be back! It's a great location!

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citlali C, Marketing at San Remo Hotel, responded to this review, June 13, 2013
Thank you for taking the time to write a comment. We love hearing back from our guests. If you want to stay in a central location with affordable rates, we are your hotel. Hope to see you back soon.
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Arroyo Grande, California, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2013

The San Remo is a treasure. The staff are helpful and friendly; the hotel is affordable & very conveniently located within walking distance of Fisherman's Wharf, Chinatown, and North Beach. The rooms are cozy and individually decorated in Victorian style. The shared bathrooms & showers are well kept, and I've never had to wait to use these facilities.

Room Tip: The rooms along Water St are a bit more quiet at night
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citlali C, Marketing at San Remo Hotel, responded to this review, June 13, 2013
We are glad to hear that you enjoyed your stay and found us to be accommodating. We look forward to serving you again in the future. Thank you for taking the time to share your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Pole, Alaska
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 28, 2013

Your first difficulty if you drive to this location is going to be parking. Expect to pay up to $16.50 a day to park your car 2 blocks away at a parking garage. Once you get to the hotel you will need to climb 18 very steep stairs to get to the check in desk. No elevator. The staff are all very welcoming and helpful. Some of the rooms have windows that open into the hallway. I am sure that this may be quaint for some, but a huge privacy issue for others; even if there is a blind that you can pull down. There are shared bathrooms (2 total) and you may be sharing it with 20 + other people. 2 showers are also shared. Not a lot of privacy. If your neighbors are loud, you will hear every single thing that is going on in the room next to you. The location is great with really everything within walking distance. Over all, this is an over priced hostel.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citlali C, Owner at San Remo Hotel, responded to this review, May 31, 2013
Dear teasippinglou,


Thank you for the nice comments about our location, cleanliness, and staff. We’re sorry that there were some points that you did not meet with your approval. Bringing a car to San Francisco and parking it can be an expensive proposition. We advise guests to leave their cars at home, but we welcome those on a road trip and love them ourselves. Our rate for overnight parking is one of the best values in San Francisco. By comparison the hotel directly across from where we send our guests to park charges $45 per night and we charge only $16. Nob Hill hotels charge $60 per night and downtown hotels charge $62. So we feel our parking rate is very modest and a true value in keeping with our budget prices geared towards value-oriented travelers.

The San Remo was built in 1906 and had no elevator. If anyone needs help with their baggage we would gladly bring their luggage up the one flight. The San Remo is only three stories high, is fully sprinkler-equipped, and is not required to have an elevator. Our stairs are up to code and are well lit. We’re sorry that you missed some of our other bathing facilities but there are seven showers and a vintage claw-foot bathtub. They are all fully private and there is seldom any wait to use them. We are an historic Victorian hotel and not a hostel, although we are popular with backpackers looking for some comfort at a reasonable price. As far as our rates, we are well below the average for San Francisco. Rates within one block of our hotel’s great location range from $200 to $489.



We have not had any complaints about privacy of our inside corridor rooms. They all have lace curtains and window shades. As far as noise, our walls are as thick as most other hotels, but due to the fact that we have no televisions which create a white-noise effect you may hear sounds that would normally be drowned out by them. We do provide ear plugs if needed.


We hope you give us another try on your next trip from Alaska. When you return could you please say hello to Santa Claus for us?

Tom Field
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Additional Information about San Remo Hotel

Address: 2237 Mason Street, San Francisco, CA 94133
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #4 of 45 Specialty lodging in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:1.5 star — San Remo Hotel 1.5*
Official Description (provided by the hotel):
We are a family-owned historic boutique pension-style hotel located in North Beach, one of San Francisco’s oldest and most popular tourist destinations, and only a few blocks from Fisherman's Wharf. Built in 1906, our hotel maintains an atmosphere of Old-World charm and ambiance with specially selected antique furnishings - no two rooms are alike. The walls of the hotel are filled with a collection of memorabilia and history. Our style is simplicity and sanctuary - there are no room telephones, no televisions, and on the order of European pensions, shared baths which are meticulously cleaned daily, and are private when in use, but for all guests to use. Our staff is available while our Front Desk is open to help you find anything your heart desires. A truly unique, non-standardized hotel experience. ... more   less 
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