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“Really great place to stay” 5 of 5 stars
Review of San Remo Hotel

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San Remo Hotel
1.5 of 5 Lodge   |   2237 Mason Street, San Francisco, CA 94133   |  
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Hotel amenities
Bradford, United Kingdom
1 review
“Really great place to stay”
5 of 5 stars Reviewed March 19, 2013

I stayed here with my 19 year old son and we both loved it. The shared toilets, showers and bathrooms are kept spotlessly clean. There's free wi-fi and a computer with internet access available free to all guests. The staff are really friendly. Lots of good places locally for breakfast and we had lunch at the restaurant under the hotel and that was really delicious.

Good location too - easy to walk to Fishermans Wharf and Chinatown.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citlali C, Marketing at San Remo Hotel, responded to this review, March 21, 2013
Thank you for your comments. We are glad you enjoyed your trip. We strive for cleanliness, comfort, and a relaxing stay. We look forward to serving you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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565 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 10, 2013

I love going to the San Remo hotel. And it just happens to be in the greatest city in America. I’ve been there several times over the past 10 years. It’s very much like going to a favourite aunt’s house for the weekend. It never seems to change.

The place is warm, welcoming and cluttered. Rooms are small, the furniture is eclectic, vines (real and faux) cling to the pipes, carpets are a tad past well broken in, the windows have pull down shades and lace curtains, wood and brass accents and accessories abound, accessing the bathroom is a timed and thoughtful process and you don’t really want to make a lot of noise because you will be heard. The place is very quiet and ever so slightly claustrophobic.

You won’t be lingering in your room. Rooms are a bit cramped, a little awkward and are more a place to sleep or take a quick nap, to drop off your packages, to use the bathroom and then hit the streets to explore lovely San Francisco again. WiFi access is excellent so you can listen to radio or watch TV on your iPad or iPhone. Otherwise you may have to resort to a book in the bookcases in the hallways.

Bathroom and shower facilities are mostly shared, convenient and spotless. It’s embarrassing to see how clean they are compared to your own.

A one night stay will always be great value but it takes a while to warm to the place and establish protocol: finding the washrooms, toilets and sinks, wandering the halls looking at the nick-nacks and doodads, reading the helpful hints and peering into and up & down the nooks and crannies and skylight shafts. Three nights are perfect as you acquire the pace and rhythm of the place and the location of the amenities. The pace of your life slows down a bit to accommodate the character of the place.

On it’s own you must try San Remo for a few days to appreciate the experience. But as the centre place for exploring San Francisco it’s unbelievable value. It is perfectly located. Head out the front door, turn right and in 3 blocks you’re on Columbus Ave – Italian restaurants, cafes and groceries – a living, bustling community. Turn left and in 4 or 5 blocks, past Safeway, Trader Joes for supplies, Starbucks and you’re at the touristy, tacky wharf and at the terminus for the F line street car to conveniently ride out to Castro or the Mission. The Coit Tower is a good walk away through side streets. The Taylor/ Powell cable car terminus is 3 blocks away to jolt and jostle you to the other side of town. China town is an easy walk away.

Admittedly the place is not everybody:

If you’re prone to complain about the room service, don’t come. There isn’t any.

If snapping open a beer, flopping on the bed and switching on the flat screen TV are your idea of hotel fun than this is definitely not the place for you.

If your wife or girlfriend is a bit frisky than this may not be the best place for a passion-fest.

If the sweet charm of being greeted in your room with a tiny wicker basket containing 2 boxes of SunMaid raisins and 2 chocolate candies escapes you then don’t come and then start to complain.

Hopefully you’ll have 5 or 6 days in San Francisco. Make the first 3 at the San Remo. When you get back home the first thing you’ll tell your friends about is the San Remo (good or bad); A year from now, in addition to the Golden Gate bridge, you’ll only remember the quiet, sweet time visiting an old aunt in San Francisco.

My last visit there I happened upon Robert one of the operator/owners of the San Remo. If you have any complaints of substance ask for him if he’s around. He’s a thoughtful, helpful fellow. But be polite, he means well and is almost like family.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citlali C, Marketing at San Remo Hotel, responded to this review, March 13, 2013
Thank you for being such a devoted guest. We hope to see you soon again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergen, Norway
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 7, 2013

Stayed here two nights in January 2013 and was surprised in a good way. The San Remo is just a couple of blocks away from the famous Fisherman's Wharf with access to among others Alcatraz and many restaurants. For two friends travelling together the rooms were a little small, especially since we could only access the bed from one side. Also had some problems getting extra blankets and pillows. The toilets and showers are shared, but worked out well!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citlali C, Marketing at San Remo Hotel, responded to this review, March 13, 2013
Thank you for your review. Sorry that you were unable to find extra pillows and blankets. Our reception staff has a ready supply to give out upon a guests request. Hoping that you visit San Francisco soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2013

The San Remo was a great place for me to stay as a single traveler. Lot's of community, people coming and going from different countries, and a great location with the impressive Fior D'Italia restaurant downstairs, plus breakfast cafe's and trolly cars just around the corner. I even extended my trip a few more days which was easily accommodated by the San Remo crew

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citlali C, Marketing at San Remo Hotel, responded to this review, March 4, 2013
Thanks for your wonderful comments. We are so glad you enjoy your visit with us.

If you want to extend your trip, all you have to do is ask our staff and we will try to accommodate your needs if possible, so you can enjoy all that San Francisco has to offer.
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1 review
5 of 5 stars Reviewed February 27, 2013 via mobile

Booked my trip on a budget, and booked this hotel blind. Had high reservations immediatly prior to my trip, due to prior conceptions of shared accommodation. However once looking here in trip advisor, and seeing the hotel mentioned in my lonely planet guide, I became more and more excited.

What a perfect, small boutique hotel. Rooms are perfect, no distractions in the form of tv or phone. Windows over looking the corridor, old fashioned keys, and excellent bathrooms.

If you glance at this hotel, take it as a sign of fate. Book it. You won't be dissapointed. I wasn't. Will plan another trip back and after an 11 flight from London, it is the perfect base to explore a great city from.

Oh and don't miss out on the resturant on the ground floor. Excellent coffee shop by the way across the street, perfect mocha coffees!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citlali C, Marketing at San Remo Hotel, responded to this review, March 1, 2013
We are happy to hear you enjoyed your first stay with us.

The Fior d”Italia restaurant downstairs is a favorite of locals and visitors alike. It has been said, "If you haven't dined at 'The Fior' you haven't been to San Francisco."

We are glad to hear you felt it was a "good sign of fate”. Hope to see you again when you come back.
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Vienna, Austria
Top Contributor
95 reviews 95 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 25, 2013

The San Remo Hotel is truly San Franciscan in spirit and the best Victorian hotel experience EVER in this beautiful City!
The San Remo was built right after the earthquake in 1906, reflecting its founder's faith in the City's re-birth. There is nothing fake anywhere in this truly welcoming hotel, and each room is lovingly furnished with period pieces reflecting the owner's belief in the authentic. Everything in the San Remo is absolutely spotless, too, from the shiny black-and-white tiled shower and bath facilities to the comfy reading corners, massage chairs, and inviting niches and stained glass windows scattered every few rooms.
The staff of the San Remo make one feel genuinely welcome. This is only my first visit to the San Remo, but I know for a fact that it will always be my home in SF!

Room Tip: At check-in, I was asked whether I had a preference regarding which floor or room; I didn't, say...
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citlali C, Marketing at San Remo Hotel, responded to this review, March 1, 2013
Thank you for your very kind words, it is always a good feeling to know we have provided the experience the guest is hoping for and even beyond their expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland, UK
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed February 19, 2013

Friendly hotel, very clean and in a good location - walking distance to Union Square, Fisherman's Wharf and Chinatown. Staff were extremely friendly and helpful, and nice to have free coffee and water available. Only downside is that the hotel rooms are very poorly soundproofed, so you will be able to hear your neighbours unless they whisper! Also my bed had a plastic sheet on top of the mattress (presumably for hygiene reasons which is definitely good) but it made it quite noisy to move about on. Not luxurious, but charming decor. Having trawled through similarly-priced hotels in San Francisco, this was an excellent choice and I'd definitely recommend it.

Room Tip: If the hotel is not full, ask for a room which is next to an empty room so it's quieter.
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citlali C, Marketing at San Remo Hotel, responded to this review, February 26, 2013
The free coffee, lemon water and internet are a few of the new things we give our guests for a more comfortable stay.
We are looking into changing our bed covers to linen, we have them for hygiene reasons.
Thank you and hope to see you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about San Remo Hotel

Address: 2237 Mason Street, San Francisco, CA 94133
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #5 of 47 Specialty Lodging in San Francisco
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — San Remo Hotel 1.5*
Number of rooms: 64
Official Description (provided by the hotel):
We are a family-owned historic boutique pension-style hotel located in North Beach, one of San Francisco’s oldest and most popular tourist destinations, and only a few blocks from Fisherman's Wharf. Built in 1906, our hotel maintains an atmosphere of Old-World charm and ambiance with specially selected antique furnishings - no two rooms are alike. The walls of the hotel are filled with a collection of memorabilia and history. Our style is simplicity and sanctuary - there are no room telephones, no televisions, and on the order of European pensions, shared baths which are meticulously cleaned daily, and are private when in use, but for all guests to use. Our staff is available while our Front Desk is open to help you find anything your heart desires. A truly unique, non-standardized hotel experience. ... more   less 
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