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“A hipper version of a regular Marriott” 4 of 5 stars
Review of San Francisco Marriott Marquis

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San Francisco Marriott Marquis
4.0 of 5 Hotel   |   780 Mission Street, San Francisco, CA 94103 (Financial District)   |  
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Ranked #47 of 236 hotels in San Francisco
Denver, CO
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
“A hipper version of a regular Marriott”
4 of 5 stars Reviewed June 17, 2014

There is a vibe that you get upon entering any hotel, and the feel at the Marriott Marquis is that this is a hip, urban hotel with busy business travelers making things happen. The service is terrific, and the design of the lobby allows for numerous connection points with colleagues. The lobby lounge has great seating and work spaces with plenty of power outlets and a great wine list - both key components for many successful evening meetings.

The View Lounge is lovely and offers relaxed drinks and appetizers with a fabulous view. Do t miss the cheese plate and charcuterie - absolutely delicious.

The location next to the convention center makes this a prime hotel for convention goers - super convenient.

Kudos to Claudia and Myleen, the guest experience managers for providing a special extra degree of welcome to the Platinum guests. Really appreciated the extra attention.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, June 18, 2014
Dear The_Diva_Traveler,
Thank you so much for taking the time to post your lovely review of the San Francisco Marriott Marquis. It was wonderful to read you had a fabulous stay with us and we truly appreciate all your comments. We’re delighted to hear Claudia and Myleen were able to make your stay a memorable one. We do hope to welcome you back the next time your travels bring you back to our City by the Bay.
Warm regards from the San Francisco Marriott Marquis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (474)
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Boston, Massachusetts
Top Contributor
57 reviews 57 reviews
44 hotel reviews
Reviews in 42 cities Reviews in 42 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed June 17, 2014

I stayed here for business recently - while the pictures looked good, the hotel felt a bit run down and could use some renovations. The rooms were comfortable, but there are better options around the area.

Stayed May 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Owner at San Francisco Marriott Marquis, responded to this review, June 18, 2014
Dear Bhaber,
Thank you for taking the time to share your review. We are delighted you enjoyed your comfy room. However we’re disappointed you didn’t care for the décor as we just completed a rooms “rejuvenation” last year. We do hope to have the pleasure of welcoming you back on your next visit to San Francisco.
Warm regards from the San Francisco Marriott Marquis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed June 16, 2014

We've stayed here for a few meetings and have always enjoyed the other hotels in the area more. This is very convenient for the convention center, but poor value for the price we pay. They will continue to sell out due to the excellent location, so there will not be any pressure to drop pricing. We set up a "concierge room" with hopes of getting more space - definitely not recommended. It is simply the same room with access to a lounge with basic food items located in a distant part of the hotel from our room. We only went once during our stay because it was not worth the journey. However, we paid handsomely for it.

Room Tip: do not go for their "concierge room" plan - it is simply the same room with access to a lo...
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  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, June 18, 2014
Dear PVB_32082_11,
Thank you for your feedback. We are pleased you enjoyed our central location. Please accept our apology as we always strive to provide the highest quality service and accommodations, and regret to learn we did not meet your—or our own—expectations. We will address your concerns with the appropriate management team members. We do hope to have the opportunity of welcoming you back on your next visit to San Francisco.
Kind regards from the San Francisco Marriott Marquis
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No. VA
Top Contributor
256 reviews 256 reviews
25 hotel reviews
Reviews in 96 cities Reviews in 96 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed June 16, 2014

The SF Marriott Marquis is a great hotel, well located for most anything in SF. It's close to Union Square, BART, and lots of other places and locations. The staff were very friendly, helpful, and eager to assist you. The rooms were very comfortable, and clean. I'd highly recommend it!!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, June 18, 2014
Dear mlowder500,
Thank you for excellent review and recommendation! We’re thrilled you chose us for your visit to San Francisco. It was fabulous to hear you had such a great experience with us and can’t wait to welcome you back soon!
Kind regards from the San Francisco Marriott Marquis
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London, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 16, 2014

We only had 2 days/1 night in San Francisco so really had to make the most of it. I'm really happy about the choice we made booking this hotel, mainly based on TA reviews. The city is about a half hour from the airport so pre-booking transport would be advisable. We had a really early flight from Las Vegas so went to the hotel to see if we could just leave our bags at the hotel and book in later. We got to the check-in desk and there are two desks, 1 for standard rooms and 1 for VIP. There was one person being served and the clerk did not hesitate to open the 2nd desk to accommodate us rather than wait in line which you can see from my other reviews is very important. Then instead of just offering an area for our bags, he booked us into a room which we did not expect and really impressed us.
First stop after checking-in should be going to the concierge desk, they have a fab map of the immediate area with every shop listed in each block. The hotel is perfectly situated for shopping and all transport is within a block or two. We picked up the hop-on hop-off bus 2 blocks away and the tram to Fishermans Wharf is about the same distance. Would recommend this hotel to anyone on a whistlestop tour.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, June 18, 2014
Dear Elsawoo,
What a whirlwind visit to our incredible city and we’re so glad we could be a part of it! It was a pleasure to read you enjoyed our hospitality and location. We appreciate your taking time to post about your stay and your recommendation. We do hope to welcome you back soon to explore more of what San Francisco has to offer!
Kind regards from the San Francisco Marriott Marquis
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Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 15, 2014

Attractive energetic hotel just off Union square and SoMa areas downtown San Francisco. Nestled against market street with easy access to bus streetcar and subway and easy walk to China town, and Ferry building, dining and tourist areas.
Quick attentive front desk (special nod to Malte, who made us feel very appreciated). This is a thriving busy lobby with large front desk , concierge and restaurant and bar but we were always quickly attended to with friendly directions and recommendations. Even the occasional champagne stand! Excellent quiet room with beautiful view of Bay Area. Very nice work out area with 3 rooms of equipment. Also nice heated indoor lap pool.
Concierge room is busy, used to be cozier. But food and snacks consistently fresh, excellent service and friendly staff that got to know us and made a great stay even better! By the way this concierge lounge is open 7 days a week, something pretty unusual! I've saved the best for last; do not miss the 39th floor View lounge! Amazing 360 degree views of the bay and city. Again excellent staff- Jessica met us first day and remembered us days later! Don't miss this view....

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, June 18, 2014
Dear Mark S,
Thank you for your glowing review! We are thrilled to hear your stay with us was more than enjoyable and that Malte and Jessica made it a memorable one. We appreciate you highlighting our fabulous location, peaceful guest room with a lovely view, our many amenities and The View. The photos you took from The View are great…please let us know if we can we used them for our social media pages. We look forward to welcoming you back soon!
Warm regards from the San Francisco Marriott Marquis
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Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 14, 2014

So far, all of my stays at Marriott Hotels have been good. The Marquis in San Francisco was no different. The gentleman that checked me in was nice, friendly and welcoming. Staff was attentive to requests. And as far as location, we found it to be very convenient to everything you'd want to do while in San Francisco.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti C, Manager at San Francisco Marriott Marquis, responded to this review, June 16, 2014
Dear HilwaArabiya,
Thank you for your great review. We appreciate you being a loyal Marriott guest and trying the San Francisco Marriott Marquis for your recent visit to our City by the Bay!
We are delighted you enjoyed our welcoming hosts and ideal location for discovering San Francisco. We look forward to having the pleasure of welcoming you back soon.
Kind regards from the San Francisco Marriott Marquis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about San Francisco Marriott Marquis

Address: 780 Mission Street, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in San Francisco
#20 Luxury Hotel in San Francisco
#24 Family Hotel in San Francisco
#29 Business Hotel in San Francisco
#42 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — San Francisco Marriott Marquis 4*
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Also Known As:
San Francisco Marriott Marquis Hotel San Francisco
Marriott San Francisco

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