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San Francisco Marriott Marquis: Traveler Reviews

4.0 of 5
780 Mission Street, San Francisco, CA 94103 (SoMa)
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San Francisco Marriott Marquis
Ranked #66 of 235 hotels in San Francisco
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1,327 reviews from our community

Traveler rating
    391
    599
    237
    67
    33
See reviews for
Families
192
 
Couples
275
 
Solo
87
 
Business
570
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Venezuela
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Location and service, best in SF”
4 of 5 stars Reviewed January 26, 2013

We booked two rooms for our family trip to SF and initially we chose the other Marriott near Union Square, but I changed to this because they guaranteed double beds for our boys. I was right!!! The best location in SF, close to museums, Union Square, the financial district, the Embarcadero and the best shopping/ restaurants area within walking distance.
Rooms were on the big side (kids was a double/double corner room with wonderful views, ours was a king with a beautiful view East) noteworthy: they are starting room renovations (ours were not renovated), but they looked well maintained. The concierge service was helpful and friendly and the lobby staff were very polite.There is a Starbucks in the lobby (love it!!!) In summary, a very nice stay in a wonderful city.
Only con: Wifi was 14$/day, but free in the lobby. Anyway we were on vacation, and would not bother for business matters, but if it was a business trip,I would think of this as a minus.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask orlando_traveler62 about San Francisco Marriott Marquis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review
February 6, 2013
Dear orlando_traveler62,

I am delighted to read that we were able to guarantee your room request and that you and your family had a wonderful time in San Francisco. It is simply our pleasure and our commitment to provide our guests with polite, friendly and helpful service.

Thanks again for choosing the San Francisco Marriott Marquis!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, CA
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Best location and service!”
5 of 5 stars Reviewed January 25, 2013

We stayed for 3 nights at this hotel in December. It has the best location, walking distance to everything! The mall, restaurants, movie theatres, church and other sites. The bell desk and Front Desk staff were very helpful! If you don't want to pay for the on-site parking, you can park across the street for half the price. It was a lovely stay and we will stay at this hotel again every time we're in San Francisco. The swimming pool was a great plus since most hotels in San Francisco don't have one.

Room Tip: Corner rooms are more roomy. We were on the 38th floor so we have the best view!
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by TerMil17 for San Francisco
Ask TerMil17 about San Francisco Marriott Marquis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review
February 5, 2013
Dear TerMil17,

I would like to thank you for your recognition of our staff, for your excellent parking tip and for being a loyal guest!

Kind Regards,

The San Francisco Marriott Marquis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great skyline views and Starbucks in lobby”
4 of 5 stars Reviewed January 25, 2013

This is the best hotel to stay in The City. It's right off the Muni so easy access to get back to the airport after your stay. Great location too as the Powell cable car is within walking distance to take you across town. My family and I always get rooms here when we go visit my brother. We love meeting in the wonderful rooftop lounge with beautiful city views for before dinner cocktails and appetizers before his jazz shows at Martunies bar (another great venue) down the street. Clean rooms, great lounges/restaurants and valet parking. Oh and for those who like Starbucks there is one in the lobby.
Expensive but worth every penny!

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Curbsider about San Francisco Marriott Marquis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
“Great location!”
4 of 5 stars Reviewed January 23, 2013

I just got back from this hotel a couple days ago! I just went for the weekend and it was an amazing location! Right by all the high end shopping - taxi ride to the wharf around $10.

I could tell it is highly used for business travelers and you can see the wear. However, I still thought it was clean and I found the staff to be very helpful!

Didn't try any food but did have a drink at the bar on the top floor. Great place to have a drink to kick off your night! Although a Cosmo is $20. I haven't even seen a $20 Cosmo in New York City.

Decent breakfast in the lounge. Always restocked and service in the concierge lounge was the best!

Great location. Could use some updating. But overall I was extremely pleased with my stay!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Michelle19855 about San Francisco Marriott Marquis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“They treat me like I'm their favorite guest”
5 of 5 stars Reviewed January 23, 2013

I stay at the SF Marriott Marquis every year for the same meeting right before Christmas - I love the location, close to Moscone and to Union Square shopping, plus the beds are firm, the rooms are quiet and the internet is blazing fast. I took my family this year - they loved it! I feel like the Marriott staff actively helped me to treat my family to a wonderful San Francisco vacation while I was hard at work - PRICELESS!

The first room we were sent to was on a low floor overlooking the kitchen roof (with all the vents) when we asked for something higher up, we were sent to a 27th floor room with a fabulous view of the bridge and the harbor (the kids were over the moon). With kids, our rooms are never neat as a pin, but the housekeeping ladies were delightful - extra towels and shampoos, plus clean as a whistle, no matter what time hubby and babies made it out of the room. If you have a toddler, you know how important it is to be able to put them down for a nap when it's time (and not have to wait for housekeeping to finish up). We left a big tip every day - and they deserved it. Room service had a kids menu with all the favorites on it - and they were prompt and cheerful, even though the hotel was packed. The concierge was very helpful to my spouse in finding age-appropriate things for the kids to do while I was working. Thank you, SF Marriott!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask co2diva about San Francisco Marriott Marquis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric H, Sales Department at San Francisco Marriott Marquis, responded to this review
February 5, 2013
Dear co2diva,

It is such a pleasure to read that your and your family enjoyed your stay at the San Francisco Marriott Marquis. Our location is near perfect for all types of guests from the business traveler to the vacationing family and we would be delighted to be your favorite hotel in San Francisco!

Kind Regards,

The San Francisco Marriott Marquis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about San Francisco Marriott Marquis

Also Known As:
San Francisco Marriott Marquis Hotel San Francisco
San Francisco Marriott Marquis Hotel
Marriott San Francisco
San Francisco Marriott
Address: 780 Mission Street, San Francisco, CA 94103
Phone Number:
Region: United States > California > San Francisco > SoMa
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Luxury Hotels in San Francisco
#40 Business Hotels in San Francisco
#44 Family Hotels in San Francisco
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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