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“Wonderful hotel in San Francisco” 5 of 5 stars
Review of San Francisco Marriott Marquis

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San Francisco Marriott Marquis
4.0 of 5 Hotel   |   780 Mission Street, San Francisco, CA 94103 (Financial District)   |  
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Ranked #52 of 235 Hotels in San Francisco
Seattle
Top Contributor
120 reviews 120 reviews
46 hotel reviews
Reviews in 45 cities Reviews in 45 cities
26 helpful votes 26 helpful votes
“Wonderful hotel in San Francisco”
5 of 5 stars Reviewed September 30, 2012

There for business. This hotel is wonderful. Great check in. Very accomodating. A short cab ride away from Pier 39. Would recommend. Bar on 39th floor has a GREAT view. The entire staff was very in tune to the needs of the traveler.

Room Tip: The higher the better. I was on 19th floor.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Marquis, Manager at San Francisco Marriott Marquis, responded to this review, October 3, 2012
Greetings, BothellEnglandLover

We are pleased to receive your review regarding you recent stay with us. We kindly thank you for your comments regarding our friendly staff and customer service.

Sincerely, the S.F. Marriott Marquis
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2,431 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (537)
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Saint Louis, Missouri, USA
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 29, 2012

I spent a night at the San Francisco Marriott Marquis on a business trip. The location is great, very near the starting point of the cable car lines as well as the South of Market area. The room they initially gave me was next to the elevator, and upon asking for another location they provided a corner room in a better spot. This is a huge hotel that undoubtedly draws heavily on convention business, but they were nonetheless able to provide a somewhat personalized experience and those at the front desk were polite and helpful. For all this, the price was quite reasonable by San Francisco standards, although Wi-Fi is additional and room service breakfast was expensive.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Marquis, Manager at San Francisco Marriott Marquis, responded to this review, October 3, 2012
Dearest guest, SaintLouisTraveller


We are glad we were able to accommodate you with a comfortable room,, and value your stay with us.

Our best, the S.F. Marriott Marquis
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Timbuktu, Mali
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 29, 2012

Stayed for four nights at this hotel while attending an International Convention at the nearby Convention Center which us within walking distance. The hotel room was average. The main restaurant was excellent with a decent buffet that had a wide range of great food choices. During conventions it is advisable to go down early for breakfast to avoid long lines or a "waiting period" which is virtually unheard of in my book for breakfast at a major hotel! Room service was very poor, both in terms of food quality and the waiter, who in my case, on two occasions, was not on the least polite. Front desk very helpful, as was the concierge for dinner suggestions and directions. Best feature is the downtown location in the SOMA area, with tons of decent food and recreational amenities.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Marriott-Marquis, Manager at San Francisco Marriott Marquis, responded to this review, October 2, 2012
Dear guest Pickydoc,

We are pleased to have served you during your conference here at the Marriott Marquis. It was a pleasure to receive your valued comments. Thank you and we look forward to your next visit.

Warm wishes
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Austin, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 28, 2012

Nice hotel, lobby bar was a little loud/busy. Cheese appetizers were not good. But the top View Bar is nice! You can see 360 view! The Consiere's were very helpful, usually 2-3 available. But one busy morning, there was a line and the head of baggage tried to help out. We were trying to find out a name and location of a Diner we passed when we were on a certain bus number. The guy didn't know and told us there was a diner nearby. The worse diner ever! That was our only bad meal experience. Bad service, bad breakfast. Don't remember the name, but it's very close to hotel. Hotel is in a great location. Easy to get on the subways or bus lines. Fast elevators. Great Indian restaurant/bar next to it.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Marquis, Manager at San Francisco Marriott Marquis, responded to this review, October 2, 2012
Greetings macc_11


Glad to hear that enjoyed our fantastic View Lounge, and location... Thank you for your visit with us.

Our best,
S.F. Marriott Marquis~~
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orangevale CA
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 27, 2012

We stay at this hotel every year for a few days during the Christmas season to shop, take in the sights and enjoy some great food. We have never been disappointed. This place is clean, the staff is friendly and it is less than a 5-minute walk to Union Square. Can't wait to go back!

  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Marquis, Manager at San Francisco Marriott Marquis, responded to this review, October 2, 2012
Dear guest mackimouse,


Thank you for your lovely compliments! How wonderful to know how much you enjoy the Marquis and we look forward to your next visit with us.

Always our Sincere best, S.F. Marriott Marquis
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Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 27, 2012

It is hard to ever go wrong with a Marriott! This Marriot is great! The location is nice and close to a BART station as well as close to Union Square. I have stayed here about 5 times and never been disappointed. The staff is very friendly. The concierge is very helpful. It is a short cab ride from AT&T Park, about a $13 fare. The rooms are always clean and quite. I did stay once and we were put off in this weird part and it was like walking through a maze to get through the room, but it wasn’t too bad for us youngsters. For older folks, they were EASILY get lost...so that was kinda annoying. But I think that was just a fluke thing and all my other stays have been superb! I hate that the bar/restaurant closes sooo early, but most Marriott’s are all the same in that regard! There is a great diner down the street that the concierge recommended when we tried to eat after the restaurant was closed! The Marriott has a nice little Starbucks located right inside so you dont have to even leave for that morning cup of joe!

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Marquis, Manager at San Francisco Marriott Marquis, responded to this review, October 2, 2012
Greetings iiilucky1iii,

Thank you for your most recent stay and all the valued information that you have shared. We are glad that you found our public transportation convenient, and our staff friendly. We look forward to your next visit with us.

Warm regards, S.F. Marriott Marquis
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Waco, Texas
2 reviews
5 of 5 stars Reviewed September 26, 2012

Great location in Union Square. Best beds and pillows I've ever come across in any hotel. We got a great deal through a family member. Had a little problem with a hair dryer and it was replaced within 3-4 minutes which was great. The Viewtop bar at the top is rightly named. Service was a little slow in the bar but otherwise nice. The guys that track down taxis and shuttles were fantastic.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marriott-Marquis, Manager at San Francisco Marriott Marquis, responded to this review, September 27, 2012
Greetings BevoBoulevard,

We are so very Proud to except 5 Stars... Wow! Fantastic review thank you so very kindly. Please visit again soon.

Graciously our best the S.F. Marriott Marquis
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Additional Information about San Francisco Marriott Marquis

Address: 780 Mission Street, San Francisco, CA 94103
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in San Francisco
#25 Luxury Hotel in San Francisco
#26 Business Hotel in San Francisco
#34 Family Hotel in San Francisco
#47 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Francisco Marriott Marquis 4*
Number of rooms: 1500
Reservation Options:
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Also Known As:
San Francisco Marriott Marquis Hotel San Francisco
Marriott San Francisco

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