Not worth the money or the Hilton name. This place is huge, which leads to all the problems that a lack of continuity and accountability typically cause. Think long lines and impersonal service. We were in Tower 3 (new rooms, overlooking pool). I'm usually fine with noise from adjacent rooms, but this was completely ridiculous. We could literally hear our neighbors breathing while lying in bed and hear every clink as a glass was set down...Awful. The cheesy jazz piped in from the pool area starting at 8am every day didn't help matters. The new rooms do not have a bathroom door, rather they are outfitted with a frosted glass sliding panel with a 2 inch gap on the bottom. The acoustics in the bathroom make it an echo chamber, causing the whole room to sound like a restroom. Housekeeping was abysmal. No glasses or tissues to start, then trash not emptied, etc. Lastly, the Tenderloin is right out the door, and having traveled in Haiti, Vietnam and Africa, I will say that I have rarely felt as uncomfortable and on-edge as walking 1 block outside this Hilton.
- Official Description (provided by the hotel):
- Our hotel is within walking distance to all the excitement of the Bay Area. Whether you're on business or vacation, there's something for everyone in the heart of the city! Among downtown San Francisco hotels, no other destination matches our blend of style, service, and setting. Find yourself within walking distance to famous neighborhoods like Chinatown and Nob Hill, the iconic Cable Cars, fabulous shopping, and dining all located in the heart of the theater district. Our dynamic Hilton San Francisco Union Square hotel features splendid resort-style touches – a heated outdoor pool and whirlpool perched atop the lush 16th floor deck, and delicious dining at the stylish Urban Tavern Restaurant. For corporate guests, we offer over 134,000 square feet of state-of-the-art meeting facilities, where the Bay views are stunning and the service flawless. With its history and grandeur, the Hilton San Francisco Union Square hotel offers everything you need for extraordinary business trips or vacations. ... more less
- Reservation Options:
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- Also Known As:
- Hilton San Francisco Union Square Hotel San Francisco
- Hilton Hotel San Francisco
- San Francisco Hilton