This hotel has no self parking. Only valet. After missing the driveway on Market street a couple of times we found our way in, prior to booking there was no mention of a parking fee. Sadly the reservation was non refundable. A shocking $35 fee was billed for parking.
Upon check in we got our first look at bad things to come. The staff was in no hurry to service anyone. Once it was our turn the woman at the front desk ignored us for several minutes while we walked around and shuffled through papers. Done with that exercise we proceeded to the fifth floor. As the elevator doors open we were overwhelmed by the smell of musk/moisture. The carpeting was in average condition, some areas were raised (wave?) and hall wallpaper had tears.
Sadly, this did not stop once we got into our room. The smell of moisture/mildew was very strong. Upon looking in the bathroom, black mold was around the door frame and near the shower and many gnats were flying around. The back of the bathroom door had hair from prior guests. Very unappealing and made us question what in our room was or was not ever cleaned. The bathroom door did not fully shut and had no lock. When we went to use the heater it was discovered that the vent control did not work, just spun around. The heat originally started but shortly after it stopped working. Older hotels are prone to cross noise from other rooms and this hotel is no exception. In the next room some rowdy pre-teens were laughing and running down the halls and slamming the door past 1am. Only to be up at 7am to start it all over again.
The hotel had a comment card which stated they valued feedback and wanted to help. I filled this out fully and gave it to the manager at check out, it wasn't given a glance and was "thrown" to the side of the desk. Never heard back from our comments.
Getting our vehicle back during check out was a process, there were two attendants and they had to run in many directions to get vehicles. Some were in a single level garage, some were left outside (not good area to have your car outside) and some seemed to be around the block.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Cheap Tickets, getaroom.com, Priceline and Agoda so you can book your Hotel Whitcomb reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Whitcomb Hotel San Francisco
- Whitcomb San Francisco
- Whitcomb San Fransico
- Hotel Whitcomb San Francisco