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“Great hotel!” 5 of 5 stars
Review of Pier 2620 Hotel Fisherman's Wharf

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Pier 2620 Hotel Fisherman's Wharf
3.5 of 5 Hotel   |   2620 Jones Street, San Francisco, CA 94133 (Formerly Hilton San Francisco Fisherman's Wharf) (Fisherman’s Wharf)   |  
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Ranked #63 of 233 Hotels in San Francisco
Vista, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great hotel!”
5 of 5 stars Reviewed yesterday NEW

Stayed here with my two children, wonderful hotel and staff. There were renovations taking place, however noise was minimal for the brief times we were in the room during the day. Nighttime noise wasn't bad at all, we had a room facing the street and were able to sleep no problem. Our room was spacious and clean. Staff was friendly and accommodating. Had drinks in the bar w/ complimentary snacks, wine station is cute. Location, location, location. Best spot! Would absolutely stay again.

Stayed March 2015
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467 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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English first
Downers Grove, Illinois
1 review
3 of 5 stars Reviewed 5 days ago NEW

I have to say Joanna was fantastic. Very professional. Helped out in every way she could.
The bad part was they we're renovating the rooms during our stay. We were staying there for a wedding and no one knew in the whole wedding room block that the hotel was being renovated before we arrived. For the rate of$165 a night you would have thought they would have told us veryb communcation. Rate should have been a lot lower.

Great location would consider staying if not under construction.

  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were excited to stay at Pier 2620 on our honeymoon road trip through San Francisco. Sadly the hotel was utterly disappointing - over priced for a dark and dingy room. We were charged twice for breakfast and it took a good week to get a response and a refund.

The location was ok but for the amount of money we paid I would have expected at least a 4* hotel. The staff were very friendly however, which is why it gets 2*s from us.

  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

Got the Admiral Suite for a 6 day family stay. Prefect accommodations, service, and location. We will definitely be back! In my tourist opinion, this location was a lot better than Union square. Hope this helps...



  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PALO ALTO
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This was the second time I have stayed at Pier 2620 and was once again impressed with the hotel. The rooms are spacious, and the beds very comfortable. The amenities are very nice and modern in the room. The common areas are clean and modern. The people at the front desk are friendly and efficient. I had asked that some extra ice buckets be sent up to the room, and they arrived promptly. This hotel is a great value and a cut above all of the other somewhat seedy hotels in the area. I will always stay here when I need a hotel in this area.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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Amarillo, Texas
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We checked in to a nice lobby. Went up to our room and this is what we found.
1. Hairs on the bed and around the bed.
2. Pulled covers back and a dirty sock was in sheets.
3. Wallpaper pealing off wall.
The pictures showed on website is not the rooms you get.
Also I paid $1080.00 for 2 nights. I wouldn't have stayed in this nasty place if it was free.
I have posted pictures to show what I'm talking about
This is a vary run down hotel. They say they are renovating but I did not see any going on and if you read the reviews they have been saying that for years now.
We did not stay here. We went to the Hyatt next door to a much nicer cleaner room.

Stayed March 2015
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean. Friendly staff. Near Fisherman's Wharf but a few blocks from most of the fray. Also near F line streetcar and trolley line. Rental car locations nearby. This is a great launching point for doing up San Francisco. Tons of restaurants within walking distance. Don't have sticker shock...All eats near or at the Wharf are expensive. Even the Denny's is marked way up for typical breakfast items.

Room Tip: Make sure you are situated away from any remodeling.
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  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pier 2620 Hotel Fisherman's Wharf

Address: 2620 Jones Street, San Francisco, CA 94133 (Formerly Hilton San Francisco Fisherman's Wharf)
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#32 Family Hotel in San Francisco
#61 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Pier 2620 Hotel Fisherman's Wharf 3.5*
Number of rooms: 233
Official Description (provided by the hotel):
Experience San Francisco's newest Hotel, Pier 2620 Hotel Fisherman's Wharf! This San Francisco hotel offers the perfect haven from which to explore all that the City by the Bay has to offer. When you are welcomed by our friendly associates to Pier 2620 Hotel, you'll find more than a comfortable place to stay. You'll find a community made up of our staff, ready and willing to share our passion for San Francisco, Fisherman's Wharf and the hotel with you. You'll find our hotel to be the "sweet spot" you've been looking for – the perfect launching point to experience the city with a local’s perspective to guide the way. ... more   less 
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Also Known As:
Hilton San Francisco Fisherman`s Wharf Hotel San Francisco
Hilton Hotel San Francisco
San Francisco Hilton
Hilton Fishermans Wharf

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