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“Great location, wonderful staff” 4 of 5 stars
Review of Pier 2620 Hotel Fisherman's Wharf

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Pier 2620 Hotel Fisherman's Wharf
3.5 of 5 Hotel   |   2620 Jones Street, San Francisco, CA 94133 (Formerly Hilton San Francisco Fisherman's Wharf) (Fisherman's Wharf)   |  
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Park & Play Package
Ranked #63 of 236 Hotels in San Francisco
Lexington, Kentucky
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Great location, wonderful staff”
4 of 5 stars Reviewed yesterday NEW

We enjoyed our stay at this location while in San Francisco. It is close to many of the attractions we wanted to see and spend time around. You are close to everything. The staff was amazing from check-in to check-out. The housekeepers were super nice and always acknowledged us as we walked through the hallway with a "hello" or "good morning." We were trying to figure out how we were going to work everything in and check out with our bags and when I asked what time our checkout was, the front desk allowed us to stay later in order to make things work out great for us and our trip! Thank you for your kind hospitality.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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290 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

location location location
two blocks from the wharf, five minute walk from pier 39 and ghirardelli square and lombard street, 10 min walk from Alcatraz pier, 15 minute walk from telegraph hill
there's cable turnaround one east block away (this one will take you staright to civic center and near chinatown) and another few blocks towards the west (this one has the longer line ups)

very clean and nice
staff very helpful with giving directions, assisting with bags and organizing activities and shuttles to airport

would stay here again

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Southampton, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for 3 nights at the start of our road trip round Northern California. When we arrived at Pier 2620 we were welcomed by the staff at reception who upgraded us to a bigger room which we thought was brilliant having been awake for 25 hours by that point! The downstairs of the hotel has been nicely renovated with a great courtyard in the middle, however this has not been extended to the bedrooms or the corridors of the hotel which have obviously been left from its time as a Hilton so its starting to look a bit shabby in comparison. Our room was very comfortable however having been upgraded we had a huge room but there was a lot of empty space which seemed odd!

On our first trip out to get some food the concierge was very helpful in providing us with a map of the area and some suggestions of where to eat. We slept well because we were exhausted however were woken very early by the street cleaners and general traffic noise (a lot of coaches to near by hotels) which was a down point for its location as it meant we had very bad nights sleep from then on.

Overall great position in a touristy area, although provides great access to rest of city, great service and cleanliness, however needs updating throughout the rooms and breakfast is very steep at $20 a head - we avoided this and went elsewhere!

Room Tip: Choose a courtyard room to keep away from the noise as much as possible
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  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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Hove, England
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for the last 3 days of our west coast road trip. Right in the heart of Fisherman's Wharf ...... good size king, with comfy bed, good wifi access, and secure underground parking - although fairly expensive at $40 a night. Would definitely recommend and stay there again.

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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East Grinstead, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for 3 nights at the start of our West Coast experience. Ticked all the boxes, comfortable, welcoming, clean, nice breakfast. Staff were informal but highly professional. Would definitely stay here again when (if) back in SFO.

Stayed September 2014, traveled with friends
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Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago NEW

Terrific location by Fisherman's Wharf, large comfortable Suites, blissful beds, clean and fresh! Couple that with the exemplary Staff and their willingness to assist with everything that they can, and then more. What you end up with is a worry free holiday. Kudos to all of the hard working staff at Pier 2620 Hotel Fisherman's Wharf!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salt Lake City, Utah
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel through Hotwire, got a good rate, and had a great experience. We were traveling to SF for the weekend to see a concert and be "tourists". The location is amazing, walking distance to tourist locale Fisherman's Wharf, and easily accessible for buses and trolleys to get all over the city. The staff was extremely friendly and helpful when we had questions. Rooms were modern and updated, beds were very comfortable. I would highly recommend this hotel to anyone who wants to stay in the area.

Our room was facing the street (as many of the rooms are), and my husband was woken up several times the first morning to the sound of buses. Being in such a big tourist area the tour buses were coming down the street starting early in the morning and going all day. I always take earplugs and didn't hear a thing, and the second morning he turned the fan up on the AC to drown out the noise. If you're sensitive to noises like that and might wake up, request a room that faces the pool/middle of the block instead of a street-facing room.

Room Tip: Request a room on the hotel interior (rather than street-facing room) if you want a quieter stay.
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pier 2620 Hotel Fisherman's Wharf

Address: 2620 Jones Street, San Francisco, CA 94133 (Formerly Hilton San Francisco Fisherman's Wharf)
Phone Number:
Location: United States > California > San Francisco > Fisherman's Wharf , North Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#49 Family Hotel in San Francisco
#67 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pier 2620 Hotel Fisherman's Wharf 3.5*
Number of rooms: 233
Official Description (provided by the hotel):
Experience San Francisco's newest Hotel, Pier 2620 Hotel Fisherman's Wharf! This San Francisco hotel offers the perfect haven from which to explore all that the City by the Bay has to offer. When you are welcomed by our friendly associates to Pier 2620 Hotel, you'll find more than a comfortable place to stay. You'll find a community made up of our staff, ready and willing to share our passion for San Francisco, Fisherman's Wharf and the hotel with you. You'll find our hotel to be the "sweet spot" you've been looking for – the perfect launching point to experience the city with a local’s perspective to guide the way. ... more   less 
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Also Known As:
Hilton San Francisco Fisherman`s Wharf Hotel San Francisco
Hilton Hotel San Francisco
San Francisco Hilton
Hilton Fishermans Wharf

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