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“Helpful staff” 5 of 5 stars
Review of Pier 2620 Hotel Fisherman's Wharf

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Pier 2620 Hotel Fisherman's Wharf
3.5 of 5 Hotel   |   2620 Jones Street, San Francisco, CA 94133 (Formerly Hilton San Francisco Fisherman's Wharf) (Fisherman’s Wharf)   |  
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Ranked #67 of 233 Hotels in San Francisco
Nanaimo, Canada
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Helpful staff”
5 of 5 stars Reviewed November 8, 2013

Friday Oct 19 2013 - I fell in front of this hotel (still called the Fisherman's Warf Hilton at the time). There was a staff member who came to my aide, brought me into the temporary lobby and made sure I got ice. I was there probably for an hour while they gave me first aide and I know their help saved me from being overly effected by my fall. Kudo's to the staff, and thanks for the huge cookie that helped with the shock. I tried to call the chain to give my thanks, and discovered that hotel changed hands as of Nov 1. Whomever they were, many thanks!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Public Relations Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review, November 14, 2013
Thank you for your praise of our staff. We will be sure to pass along your kind words to them. We hope you have fully recovered and that you were still able to enjoy your time in San Francisco. Cookies do tend to make everything a little better.
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498 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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Amarillo, Texas
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 8, 2013

I booked through the Hilton website and when I arrived discovered that they were not a Hilton as of 2 days prior to my arrival. Not the hotels fault, they honored my rate and the room was very large and clean. The property is very close to Fisherman's wharf and is also really in the middle of great transportation options, 2 blocks to the Mason cable car, 4 blocks to the Hyde cable car, 3 blocks to the F line streetcar. With those close options you can be anywhere in SF that you want to be fairly quickly (went to Chinatown for dinner a few evenings). Plus early morning and late evenings the cable cars are pretty empty.

Room Tip: Had room 169 which is a larger corner room all the way in the "back" away from the elevato...
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Public Relations Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review, November 14, 2013
We are very happy to hear how pleased you were with the size and cleanliness of your room. Hopefully, you were able to enjoy some of our new renovations as well. We do love our location and we are glad that you enjoyed it as well. San Francisco is an amazing city and the transportation options allow you to take in more of it. Thank you for taking the time to tell us about your stay.
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A TripAdvisor Member
5 of 5 stars Reviewed November 7, 2013

Everything was excellent, location, reception, room, breakfast, extended stay. It was easy to park but pricy at 40$, reception was fast, room great, 5 minutes to Fisherman's Warf. We asked for extended check out, got it until 2:00 pm

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Public Relations Manager at Pier 2620 Hotel Fisherman's Wharf, responded to this review, November 14, 2013
We are very happy that you loved so many aspects of your stay with us. We greatly value your feedback and we will take your comments in regards to the cost of parking into careful consideration. Thank you for taking the time to tell us about your stay and we hope to see you again in the future.
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Additional Information about Pier 2620 Hotel Fisherman's Wharf

Address: 2620 Jones Street, San Francisco, CA 94133 (Formerly Hilton San Francisco Fisherman's Wharf)
Phone Number:
Location: United States > California > San Francisco > Fisherman’s Wharf
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#38 Family Hotel in San Francisco
#64 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Pier 2620 Hotel Fisherman's Wharf 3.5*
Number of rooms: 233
Official Description (provided by the hotel):
Experience San Francisco's newest Hotel, Pier 2620 Hotel Fisherman's Wharf! This San Francisco hotel offers the perfect haven from which to explore all that the City by the Bay has to offer. When you are welcomed by our friendly associates to Pier 2620 Hotel, you'll find more than a comfortable place to stay. You'll find a community made up of our staff, ready and willing to share our passion for San Francisco, Fisherman's Wharf and the hotel with you. You'll find our hotel to be the "sweet spot" you've been looking for – the perfect launching point to experience the city with a local’s perspective to guide the way. ... more   less 
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Also Known As:
Hilton San Francisco Fisherman`s Wharf Hotel San Francisco
Hilton Hotel San Francisco
San Francisco Hilton
Hilton Fishermans Wharf

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