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“Great hotel, excellent location.” 5 of 5 stars
Review of Powell Hotel

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Powell Hotel
3.0 of 5 Hotel   |   28 Cyril Magnin Street, San Francisco, CA 94102   |  
Hotel amenities
Ranked #165 of 236 Hotels in San Francisco
Dublin, Ireland
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Great hotel, excellent location.”
5 of 5 stars Reviewed August 5, 2014

Thanks to Jamie we got allocated a junior suite in the Powell Hotel. Having read some reviews before we traveled i was a bit worried. There was no need, the hotel was excellent. Spotless in every way, and the staff were extremely helpful. The location was perfect, right in the center, just off Union Sq .. I would definitely recommend this hotel to anyone travelling to San Francisco.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Powell Hotel, responded to this review, August 11, 2014
johnfogarty333- Thank you for recommending the Powell Hotel to fellow travel shoppers planning to visit San Francisco. We appreciate your gracious remarks, and look forward to welcoming you back again soon.
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691 reviews from our community

Traveler rating
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    165
    105
    90
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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California
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 1, 2014

Reading mixed review I was not sure what to expect, but I really liked our stay at the Powell Hotel. The room with two beds was nice and clean. Breakfast had a good selection. Housekeeping staff was invisible but room was clean when we got back at night. Would defiantly stay again.

Room Tip: Get breakfast no later then 8am. At 8:30am everything was gone, but hotel was sold out so this might...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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KokuaHospitality, Guest Services at Powell Hotel, responded to this review, August 5, 2014
mom2momCalifornia- Thank you for your lovely comments! We look forward to welcoming you back again soon.
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Devon
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed July 28, 2014 via mobile

Located right at the start of the trams, next to shopping centre and five minutes from Union Square so ideal position. Hotel rather dated with old fashioned amenities, room big enough but in need of some general tidying. Breakfast supplied is fine but crowded space to eat it. Not all rooms have tea/ coffee facilities but small cafe in lobby entrance open all day. Overall a sensible hotel that needs a bit more tlc...on downside it's a bit noisy with lot of traffic all night. Rating lifted by location

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Powell Hotel, responded to this review, July 31, 2014
execrusader- We are happy that enjoyed our convenient location only steps away from the cable car, BART station, Westfield San Francisco Centre, and Union Square. Our Hotel is a historic facility having been one of the first buildings rebuilt after the big earthquake and fire that destroyed San Francisco in 1906. The Powell Hotel was built in 1908 and is a true San Francisco treasure. We understand that our furnishings and decor is somewhat dated, but please be aware our hotel will be undergoing some significant improvements in the very near future.
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Japan
1 review
5 of 5 stars Reviewed July 27, 2014

Location is very good, this Hotel was perfect for sightseeing.
In addition, more than anything, support the hotel man had very good.
I have left my mobile phone in a taxi that took the time to head to the hotel from the airport. When I tell the hotel man about it, he told me to contact the taxi company quickly. And, I continue to look for a mobile phone the next day the next day to not give up, he has me find a mobile phone to stay at last the final day. I am very grateful.
In addition, I had booked a room in the rank at the bottom, but because at the time of check-in, there was a vacancy in the room with high rank, and did a rank up at the same rate. In addition, when the pick-up of optional tours for us to participate was delayed than expected, it gave me contact the tour company quickly he. In this way, the corresponding hotel Man of this hotel was very good.
I think when I visit San Francisco next, I would like to stay in hotel always.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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KokuaHospitality, Guest Services at Powell Hotel, responded to this review, July 31, 2014
spu74- Thank you for your review. We are relieved to hear that our team was able to help you locate your cell phone. It makes us very happy to hear that you have selected us as your preferred hotel when returning to San Francisco again.
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Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 26, 2014

I was concerned with some of the reviews about the Powell so my expectations were not high and the price I paid was very reasonable. It was easy to get to off the Bart the stop was just steps away making it simple to utilise the public transport to and from the airport. The young man at the front desk gave a fantastic first impression wish I had his name he has been the best front desk person we have encountered. The room was fine we only slept there and stayed two nights. It is old but was clean and comfortable enough for our needs

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Powell Hotel, responded to this review, July 31, 2014
shp1- Thank you for the comments about the excellent service and an unbeatable location! We are so proud of our team and pride ourselves on having the friendliest staff in San Francisco! We are in the perfect location for those guests commuting to and from the airport via the BART station. Thanks for the review, and we hope to see you again soon!
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Duluth, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 25, 2014

I must start by saying the service at the front desk was phenomenal. Everyone was very helpful for anything we needed. The room was a disaster. This hotel has not been updated for probably 30 years. 1970's carpeting, etc. My King size room was very cramped, small closets, really dirty, broken window, filthy window ( could hardly see out), TV has poor reception, the blinds on the window actually felt gooey. I would not stay here again and I don't recommend it.

Room Tip: I asked the desk clerk to show a different room and it was actually worse with paint peeling off the...
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  • Stayed June 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Powell Hotel, responded to this review, July 31, 2014
DonnaFromDuluth- Thank you for recognizing our exceptional service efforts during your recent stay. We are very proud of our team's efforts with all of our guests! Our hotel is a charming and historic building located in the heart of San Francisco, and this differentiates us from your average hotel chain. The Powell Hotel definitely has its own unique personality, offering turn-of-the-century design elements and exceptional personalized service! There will be some big improvements happening in the months to come, and hope you will have a chance to experience them on your next trip to San Francisco.
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La Mesa, California
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 22, 2014

This hotel is a short walk to BART, Buses, F line street cars & Cable Cars (the Powell line starts just outside the hotel's door). There is also a large selection of shopping within walking distance but the city of San Francisco charges 10 cents per bag so make sure to take a tote bag with you. If you will be travelling by car expect a parking fee of $46 - $56 per day (after taxes) which is customary for the area especially considering that the hotel does not operate the parking. The room was very small but that is expected with a hotel of this property's age. The wi-fi service was extremely limited & during our stay there only 1 of our devices was able to connect to the internet. The free breakfast is exactly as they state "limited" & if you don't get there close to the start time the selection is picked over. The selection at Happy Hour is also limited unless you drink beer or red wine. While there are multiple selections of both beer & red wine there is only Chardonnay for a white selection & there are no blush selections.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Powell Hotel, responded to this review, July 24, 2014
Chelle715- We are a perfect fit for those travelers visiting without a car since we are located in the heart of San Francisco. Parking rates are expensive in major cities, and there is no exception here unfortunately. We regret to hear if you experienced some connection problems with the WiFi, and will be sure to address internally so that no other guest reports a similar experience. Even though there is a limited selection of wines and breakfast fare, guests appreciate the daily reception available at the hotel. Not too many other hotels offer these kind of perks!
-The Powell Hotel Team
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Additional Information about Powell Hotel

Address: 28 Cyril Magnin Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Wheelchair access
Hotel Style:
Ranked #165 of 236 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Powell Hotel 3*
Number of rooms: 137
Official Description (provided by the hotel):
A beautiful and recently renovated boutique hotel situated at the world-famous Cable Car Turnaround downtown San Francisco. With 137 stylish and comfortable guestrooms, the Powell Hotel welcomes vistors from all over the world offering friendly service, convenience of location and comfortable accommodations. Free wireless internet. Check-in time: 4pm; Check-out time: 12pm. ... more   less 
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Also Known As:
Powell San Francisco
Powell Hotel San Francisco

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