The lady on the desk when we checked in was Great, professional, informative & pleasant but the young man working 'with' her was a stuffy grouch. As she was serving us he was asking her about money (counting a float) she excused herself & answered his question so we also humorously commented to him that we could count it if he'd like it done again and all we got was a sniff and he turned his back to us. We could see the lady was uncomfortable as she was about service & didn't feel interrupting her while checking in a guest was appropriate. So some staff are good but if you get sour puss, be forewarned, better yet just don't go there.
The room was small, who cares, you're just going to sleep in it likely right??? But you're dead WRONG, you will NOT sleep here even using earplugs. We chose the 'quiet' side, windows may as well be open, you hear every noise from the rubbies yelling all night, to the traffic, to the cable cars etc, unless you can sleep through a 4 alarm fire it's not going to happen here.
Even if it was quiet the bedding was beyond horrible, I agree with other posters here, it was dingy & threads but worse than that it felt like sleeping in a paper hospital gown & I itched all night. Others said they were bit, I don't believe that to be my case, it was just disgusting horrible sleep preventing scratchy bedding.
I did not see any cock roaches, or hear vermin in the walls, but the room was very dated, paint peeling, dingy, we did not try to use heat or A/C so I can't comment there. The ceilings were very high & a few cobwebs up there but the rest was tidy, tub & bathroom clean, towels again dingy not the white you expect in a hotel. Internet sucked but I was able to do what I needed.
Location was very good, pick your priorities carefully before booking this hotel, if you are so tired you can't enjoy the location then it is not worth it in my opinion.
- Official Description (provided by the hotel):
- A beautiful and recently renovated boutique hotel situated at the world-famous Cable Car Turnaround downtown San Francisco. With 137 stylish and comfortable guestrooms, the Powell Hotel welcomes vistors from all over the world offering friendly service, convenience of location and comfortable accommodations. Free wireless internet. Check-in time: 4pm; Check-out time: 12pm. ... more less
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- Also Known As:
- Powell San Francisco
- Powell Hotel San Francisco