We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Family visit to experience all San Francisco has to offer.” 4 of 5 stars
Review of Phoenix Hotel, a Joie de Vivre hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Phoenix Hotel, a Joie de Vivre hotel to your Saves list
Phoenix Hotel, a Joie de Vivre hotel
2.5 of 5 Hotel   |   601 Eddy Street, San Francisco, CA 94109   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Offers & Announcements
21st Amendment Brewery
Ranked #33 of 235 Hotels in San Francisco
East Bay, CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Family visit to experience all San Francisco has to offer.”
4 of 5 stars Reviewed January 5, 2012

The hotel we had tried to book was full so the Tripadvisor person recommended the Phoenix Hotel. It's not a 4 star hotel and has a more of a motel feel but it surprised us. We have two boys, 9 and 12 and they swam in the outdoor heated pool several times during our 2 day stay. We had three requirements as a family, pool for kids, free wi-fi and within walking distance of Union Square. We so enjoyed. A heads up that to walk to Union's Square, you will pass some shady characters and lines for soup kitchens. No one bothered us and it did open our eyes and that of our kids as to how really lucky we are. Really lucky. We saw the tree, enjoyed a late lunch in Jack Foleys and then took the 28 bus to Japantown. 99 cents stores are now 1.50 but we had fun. The staff at the Phoenix were awesome. Do ask about the controls for heating the room as we didn't and couldn't switch off during the night. Our mistake for not asking especially when the front desk made a call to ask if everything was okay once we got settled after half hour or so. Definitely will revisit ... we can hear the boys requesting already. More renovations in the works too so experience can only get better. Loved the free continental in the morning. Yogurt and/or cereal would add to the experience. Happy New Year and all the best in 2012 for the Phoenix! We're Irish and the biggest park in Europe is the Phoenix Park (located in Ireland) so we made a connection. Goodness, we have photos and we will try to add later.

Room Tip: We choose a room pool view as we have children and it made it easier to watch them even though they...
See more room tips
  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

609 reviews from our community

Traveler rating
    289
    213
    64
    25
    18
See reviews for
86
208
51
100
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami Beach, Florida
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 26, 2011

Stayed over holiday weekend, so my experience may not be typical (hotel was pretty empty).
some really strong points:
parking is free, motor lodge style (this is a revamped 50's motor court hotel)
nice big rooms
secure entry gated with key access, nice pool area and outdoor lounging spots if SF weather ever permits, that is...
good central spot to explore on foot or bike
tres helpful front desk folks - Luke went out of his way to help suggest jogging routes and food options
one small sticking point: the cold! rooms are heated by one small wall unit, doesn't do a good job keeping up with room heating needs. BUT front desk will loan you a space heater, which warms things up and can be repositioned about the room. no heat to speak of in the bathroom 'though. think cold tile floors.
I would stay again. good value when booked via joie de vivre web site, or hotels.com if available.

Room Tip: If you want to step out of the hotel and be in midst of Union Sq, then this may not be your best bet...
See more room tips
  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 11, 2011

yes this place takes me back a bit. this gem in the beginning of the tenderloin is a wonderful place to unwind and still be close, even IN the action. I agree with most of the positive comments posted here.

I had the Headliner Suite for almost a week, and the only issue I had was the poor lighting in that room's fridge/microwave area. I truly couldn't see what I was doing. I guess that's why a flashlight is available in that room! maybe that's some kitzy way of the hotel, but I would have preferred better lighting...just saying.

overall I will be back

  • Stayed November 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham UK
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 11, 2011

Stayed at the Phoenix for my partners 50th Birthday. The response from the hotel was amazing! Great room, great food (and value): Chambers is stylish and has good atmosphere. Yes we were probably the oldest people in Chambers on the Saturday night, but WE had the best table reserved for us by the fabulous staff!!! And as we had been travelling for about 26 hours appreciated the attention from the staff. I am vegetarian and they responded with a seasonal main which was great and as we didn't have dessert and opted for cocktails, Chambers gave my partner a candle in a cocktail glass as we got to midnight and his 50th Birthday! A fantastic attention to detail!!!

The hotel is in the Tenderloin and I bet you have been reading reviews about how "edgy" the neighbourhood is. The reality is the whole of San Francisco is like that - not just the Tenderloin, there are street people but in reality they don't even speak let alone approach you.

I even went to the off licence across the street at about 2330 and it was completely fine.

The hotel is secure, very clean and the staff are great.

Buffet breakfast is good and you can either eat it by the pool or in your room.

This is a city hotel - there is some street noise but no more than anywhere else.

If you are looking for a great hotel, close to the main shopping district and central for other areas the Phoenix will NOT disappoint.

All of the staff were good, but I cannot review without giving considerable praise and gratitude to the Manager, Diana Weech who ensured that our stay was amazing. This hotel is part of a chain, but they pulled out all of the stops for our stay and it really made our holiday amazing…unlike the next two hotels that we stayed in, one was the Andaz in LA and the Ace in New York…the best hotel out of the 3? THE PHOENIX!

Room Tip: We had a dual aspect corner room - which had large balcony - shame we were visiting in November as w...
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flintshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 8, 2011

We had a wonderful time staying here in October. Staff were extremely helpful, loved the location as it was a bit different. Lovely atmosphere, decor of rooms unusual. Very relaxing time.

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 2, 2011

This place was amazing! Two thank you cards from the front desk staff were waiting for our arrival, one at the front desk and one inside the room, very nice. I think my happiest moment was noticing the recycle bin inside the room, how great! The pool was pretty and heated (didn't swim but I took note it was heated). The rooms had giant picture windows on the courtyard facing side but there were dark double drapes for privacy and sun protection. The breakfast was a tasty assemblage of bagels and danish, good coffee, ample dairy/non-dairy/soy coffee accompaniments, apples and oranges as well as some juice. I came back to review on tripadvisor because I was looking up the hotel's details again to book my next stay. You should totally stay here!

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
willits
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2011

A great place to stay in San Francisco. Reasonable rates. Friendly Staff. My husband and I stayed a superior king room. We loved the vibe. It's not the newest or most modern of the Joie de Vie choices, but the vibe is way cool and we loved hanging out in the courtyard by the pool. It has been remodeled and the modern hip style was cool. I was surprised and impressed by the complimentary breakfast. Grateful for the free parking.

Room Tip: Opt for a superior king and get a little more square footage and your own private balcony. Plus I lo...
See more room tips
  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Phoenix Hotel, a Joie de Vivre hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Phoenix Hotel, a Joie de Vivre hotel

Address: 601 Eddy Street, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Romantic Hotel in San Francisco
#47 Family Hotel in San Francisco
#54 Business Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Phoenix Hotel, a Joie de Vivre hotel 2.5*
Number of rooms: 44
Official Description (provided by the hotel):
Funky, irreverent, and young-at-heart, The Phoenix Hotel caters to touring bands and travelers with a creative spirit. A 44 room mid-century motor lodge with a lush courtyard and heated outdoor pool. It's an oasis in the heart of San Francisco on the edge of the gritty Tenderloin and three blocks from City Hall. Guests get complimentary onsite parking and a poolside coffee, tea and muffins to start the day. Art from local artists decorates the rooms and the courtyard gardens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Cheap Tickets, Priceline, Agoda, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Phoenix Hotel, a Joie de Vivre hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix Hotel, a Joie De Vivre Hotel Hotel San Francisco
Phoenix Hotel San Francisco
Phoenix San Francisco

Owners: What's your side of the story?

If you own or manage Phoenix Hotel, a Joie de Vivre hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.