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“A great stay!” 5 of 5 stars
Review of Marriott San Francisco Fisherman's Wharf

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Marriott San Francisco Fisherman's Wharf
3.5 of 5 Hotel   |   1250 Columbus Avenue, San Francisco, CA 94133 (North Beach / Telegraph Hill)   |  
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Ranked #75 of 233 Hotels in San Francisco
Blackpool, United Kingdom
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
“A great stay!”
5 of 5 stars Reviewed January 11, 2008

We don't normally stay at such upmarket hotels but this was a very good price at the time.

The lobby was very posh and so to were the lifts, ( elevators ).

We had an excellent stay, in particular I found the staff in the lobby to be very curtious. We were always greeted on entry. The hotel's location is an excellent position within walking distance of all the attractions such as Pier 39, Alcatraz tour & Sightseeing tour buses.

The City & Alcatraz tour bus picks up from the hotel.

Some things were expensive such as items from the mini bar and bottled water but we didn't use any of these.
We did have breakfast in the restaurant one morning and it was very good for the price. The chef in there was quite a character.

Parking is also very expensive, as it is in all of Fisherman's Wharf. I think it was $38 per day + tips for valet only parking.

Parking did not worry us however, as we parked our car in a multi story near Budget Hire on Beach road. It was expensive at $20 a day with no in out privalages but half the price of the hotel.
The car park was about 10 mins walk away.

I would certainly stay here again.

  • Liked — location
  • Disliked — in house prices, mini bar expensive.
  • Stayed November 2006, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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872 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Minneapolis, MN, USA
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 2, 2008

A good location to Fisherman's Warf area is definitely the big plus of this hotel. The hotel itself is a big run down in areas. I found the staff hot or cold - some staff was really nice and helpful while others (like the omlete guy at the breakfast buffet and one of the front desk workers) were downright surly. Rooms are well equiped with coffee maker, robes, nice toiltries, iron and a TV. Daily internet charge is a pain and should be included in the price. Workout facilities were quite nice and clean. Daily valet parking was a bit steep at $40/day, but was reliable and fairly quick. The breakfast buffet was pretty low quality and uninspiiring (basic danish, toast, cereal, eggs, fruit, etc.) for the price and the variety did not change much daily which is a bit dull if you are staying a few nights. Not a bad hotel, but a bit low for Marriott standards.

  • Liked — location
  • Disliked — inconsistent service
  • Stayed December 2007, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Oklahoma, USA
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed December 20, 2007

I'll start with the positives: this is a great location close to all San Francisco's best attractions. Within walking distance to convenience stores, museums, Fisherman's Wharf and Pier 39, cable car stops, and downtown.

My problem here was bad service which I complained about all the way to Marriott Corporate. Our entire stay, the front desk was manned maybe once the whole time. Had payment problems (not our problem, and not one we ever experienced at another Marriott) at check-in which were compounded by a rude clerk.

Cell phones would not work in building, which was nobody's fault. But when our family tried to contact us by calling the hotel number, though, nobody would answer the phone to patch them through for our entire trip just about! We had a death of a friend while we were staying here... we did not know about it because our family could not get anyone at the hotel to answer the phone!!

Had I not been interested in collecting my Marriott Rewards points, we would have got a refund and checked into the Holiday Inn across the street. We actually contemplated it, and talked to the Holiday Inn staff (who were much nicer) but decided to tough it out since it was just a 4-day trip.

Not a fun anniversary though. I really LOVE Marriott – usually – but this property was horrendous simply because of the staff. Maybe it has changed since then, or was just an isolated string of coincidences, but I would not recommend this hotel based on my experience.

This place was so bad, I even talked about it in a blog, LOL
http://virtualbizweb.com/?p=23

Just my two cents.

  • Liked — Location
  • Disliked — Service
  • Stayed March 2006, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
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Carthage, Tennessee
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 12, 2007

We had a wonderful stay at this hotel. The room was very clean. The bed was extremely comfortable. The location is very convenient to many activities and San Franciscos famous modes of transportation. Although, you are able to walk to many places because of the convenient location. The consierge and many other employees were friendly and helpful. Upon returning to San Francisco we will certainly consider staying at this hotel again. Oh, the price was right also!

  • Liked — Location and comfortable bed
  • Disliked — Nothing
  • Stayed July 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Antonio, TX
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 11, 2007

This hotel was really nice with a great location. The bed was very comfortable and we enjoyed the fact that the hotel was completely non-smoking. The most enjoyable, however, was the concierge--John. He assisted us in booking all of our tours (6 total) and they were great. We were picked up in the lobby for all of them which was extremely convenient. We would definitely stay there again. We had a great time!!!

Stayed November 2007
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Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 28, 2007

The only reason why I have not rated this hotel "excellent" is because it is not smack in the center of happening place. Living in this hotel you would definitely feel a much relaxed type of atmosphere. Don't expect it be like what you would see in a downtown area "young kids roaming around till late".
If you want the local culture feeling, I highly recommend you stay at Fisherman's Wharf. Lots of local little cafes around to eat breakfast/brunch/lunch. Hardly any bars around. However, walk to Little Italy (only few blocks) and you will find slew of strip clubs, resturants, and few bars. Chinatown is also right around the cornor from Little Italy. If you want the feeling of Michigan Ave area of Chicago, with high end stores around, stay at Union Square or downtown hotels. However, at Fisherman's Wharf, you will find enough street parking for FREE and won't have to pay the hotel so much money for parking. The breakfast at this hotel is not bad at all...good food, good price. If you get a nice server, she may even provide some food for free. She waived off part of the charge for our brunch. This hotel will literally provide you with town's map and draw your walking route for you. They are overly helpful and nice staff. I loved them all very much.

The hotels service is definitely the best ever I have experienced. The concierge literally spent 1/2 hr with me on 2 occasions to help me figure out what I could do on my vaccation. He even looked up a resturant's menu for me (me being vegetarian) and called the resturant to make a reservation for me. The hotel carries free chargers for ton of cell phones so if you ever forget your charger, talk to them. I lost my camera in a cab on the trip and I had notified the hotel to see if I can check survialance tapes to track things down. The next morning literally all employees seemed to know and I became the celebrity.

  • Liked — Local cafes and different cultural feeling
  • Disliked — Barely any bars around
  • Stayed November 2007, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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California
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 6, 2007

The room was clean, equipped with coffee maker, iron board, tv, internet access (their wireless business rate was $ 12.95/day), hairdryer in the bathroom etc
They have a breakfast buffet with everything from fresh fruit to toast, pastries, muffins, breakfast potatoes, eggs benedict, bacon, sausage etc etc

If you wanna spend some time near Fisherman's Wharf, it's ideally located, just two blocks away. To go downtown, you can catch the bus #30 (Stockton) across the street, which will drop you off exactly at the hotel entrance on your way back.

  • Stayed October 2006, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott San Francisco Fisherman's Wharf

Address: 1250 Columbus Avenue, San Francisco, CA 94133
Location: United States > California > San Francisco > North Beach / Telegraph Hill , Fisherman’s Wharf
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#13 Spa Hotel in San Francisco
#63 Family Hotel in San Francisco
#64 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Marriott San Francisco Fisherman's Wharf 3.5*
Number of rooms: 285
Official Description (provided by the hotel):
LOCATION In the heart of Fisherman's Wharf, between two of San Francisco's cable car lines Near attractions, shopping, and 15 miles north of the San Francisco International Airport 1.5 miles from the San Francisco Financial District SLEEPING ACCOMMODATIONS 285 Deluxe Sleeping Rooms (including 12 Junior Suites and 1 Hospitality Suite) Five Floors Completely Renovated Guests Rooms and Meeting Space MEETING ACCOMMODATIONS Seven meeting rooms totaling over 6,000 square feet We can accommodate meetings and food & beverage functions for groups of 5 to 250 RESTAURANT AND LOUNGE FACILITIES Casual dining in a full-service restaurant, Spada EXTRAS tComplimentary Limousine Service to Financial District (7 a.m. – 9a.m., Mon – Fri) Health Club with Sauna (24-hour access with guestroom key), located on the second floor Gift Shop, open daily 7:00 a.m. to 10:00 p.m. Fully-stocked Honor Bars in Each Guest Room Handicap Accessible Rooms Safety Deposit Boxes Available Iron, Ironing Board and Hairdryers in Each Guest Room. ... more   less 
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Also Known As:
Marriott San Francisco Fisherman`s Wharf Hotel San Francisco
San Francisco Marriott
Marriott Hotel San Francisco

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