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Mandarin Oriental, San Francisco: Traveler Reviews

5.0 of 5
222 Sansome Street, San Francisco, CA 94104
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Mandarin Oriental, San Francisco
Ranked #11 of 235 hotels in San Francisco
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154 reviews from our community

Traveler rating
    101
    38
    13
    2
    0
See reviews for
Families
26
 
Couples
63
 
Solo
6
 
Business
40
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Portland, OR
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Nice stay”
4 of 5 stars Reviewed December 11, 2012

The sweeping views from the 40 th floor are just phenomenal. What a way to enjoy san francisco!
The food and service are never a disappointment. Have stayed here a few times. Rooms always clean, staff polite.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask makeupartistmiriam about Mandarin Oriental, San Francisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Over the top service”
5 of 5 stars Reviewed December 9, 2012

Such a great place to stay in San Fran! The front desk service was superb, room service went above and beyond, even the valet made us feel special. The gin bar Brassiere in the hotel lobby had fantastic cocktails to choose from. But, by far the highlight was Naj, the bellman. He brought us up to our room and gingerly showed us how to work everything: windows, ipod dock, television. Then, on our departure, explained directions to our next destination and was just the kindest person I have met in a long time. I hope he is their on our next trip!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Amanda A about Mandarin Oriental, San Francisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburg, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Anniversary stay at the Mandarin Oriental, San Francisco”
5 of 5 stars Reviewed November 20, 2012

One of the best hotels I have ever stayed in. Not just the view and location, but the people are so friendly and helpful. We were upgraded to the 47th floor and were able to watch the Blue Angels perform right out our window!
We used their Mercedes town car to travel to a restaurant across town. The driver was wonderful. We didn't have to try to find a taxi to get home in the dark (SF is not like NY. To find a cab can be impossible).

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AnitaLouiseP about Mandarin Oriental, San Francisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Know me by name”
5 of 5 stars Reviewed November 16, 2012

I am fortunate to stay at the Mandarin Oriental SF 10-12 times per year. It is delightful to be greeted by name by the doorman, registration, restaurant, and concierge staff. MaryAnn really knows the SF restaurants; we often share our new discoveries. More often than not we are able to have the house car take us to dinner. Next to impossible to get a taxi in front of the hotel, not that they don't try to hail a taxi. Often have to walk several blocks to hail a taxi.

Rooms are quiet, lots of natural light and well thought out lamps/lighting, spacious and not the typical rectangular box. Beds are comfortable with plenty of pillows and easy access to lighting. Great sound system can plug in iPhone. New mirrors in bathroom with lights that surround the mirror are awesome. Plenty of free bottled water although the SF water supply is just as tasty. New exercise facilities now have windows with good selection of cardio and strength training equipment; can't afford the spa facilities. Depending on how full the hotel, determines how fast (or slow) the elevators.

The views of the SF Bay and Golden Gate and Bay Bridges are phenomenal; also fun to watch the cruise ships dock and see Coit Tower lit up in different colors depending upon the season and the sport team victories.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SanFranciscoJosh about Mandarin Oriental, San Francisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Creme de la creme”
5 of 5 stars Reviewed November 15, 2012

Simply excellent from doorman to the "room-with- a-view water bottles." We stayed on the 47th floor. The view was marvelous, the accomodations were impeccable, and the service second to none. Very highly recommended.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Clawboot about Mandarin Oriental, San Francisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Mandarin Oriental, San Francisco

Also Known As:
Mandarin Oriental, San Francisco Hotel
Mandarin Oriental, San Francisco Hotel San Francisco
Mandarin Oriental San Francisco
Mandarin Oriental
Mandarin San Francisco
San Francisco Mandarin
San Francisco Mandarin Oriental
Address: 222 Sansome Street, San Francisco, CA 94104
Phone Number:
Region: United States > California > San Francisco
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotels in San Francisco
#7 Luxury Hotels in San Francisco
#24 Family Hotels in San Francisco
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Towering high above the breathtaking skyline, Mandarin Oriental, San Francisco has earned acclaim for its breathtaking views and its renowned service in one of the worlds most alluring cities. With the new lobby, signature bar and restaurant, and guest rooms now open, our hotel has transformed itself to become the city's most striking and sophisticated hotel. ... more   less 
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