The management responses on trip advisor are a clue, but my first personal indication of how this hotel values their customers came over the phone when I made my reservation. I inquired about applying a discount that was dated for the week following my anticipated travel to San Francisco. The manager I spoke with was extremely gracious in agreeing to apply the discount and when she learned that my husband and I planned to do some house hunting in Marin County after my husband's business conference in the city, immediately offered the services of Campton Place Hotel's concierge to be of assistance; I received follow-up emails from both individuals. When we arrived, we were taken to a serenely decorated corner suite overlooking Union Square. Although we had booked a suite and it was off-season, we didn't expect a premium location with a discounted rate. The staff warmly addressed us by name whenever we passed through the lobby (we felt like celebrities, which we're not). Unfortunately, I was ill the first day we arrived and got progressively worse after walking around Union Square and decided to cancel my evening plans. Upon returning to the hotel, I asked the concierge greeting me at the entrance where I could get some chicken soup nearby. No problem, she would have some sent to my room at whatever time I wanted it. I received it promptly fifteen minutes later - it was the best chicken soup ever! When the housekeeper came to my room to clean the next morning and I was in my robe, obviously under the weather, she quietly and efficiently sanitized the bathroom like a clinic (even organized my toiletries) and considerately asked my preference on vacuuming or not. I've never been so comfortably miserable :-). The next morning, i felt better and my husband and i enjoyed a delicious breakfast in the lovely restaurant off the lobby. Still not feeling quite up to par, I decided to meet up with our daughter for lunch in the hotel's quaint bistro. Perfect. After lunch, it was raining, and I learned we could take the hotel limo which is provided for guest excursions to deliver my daughter back to her conference site, which gave us a few extra precious minutes to visit. I can't say enough to praise this special jewel of a hotel.
- Official Description (provided by the hotel):
- Taj Campton Place is the quintessential landmark San Francisco Hotel on Union Square. It’s located just steps away from the City’s best shopping, dining and nightlife. Award-winning Campton Place Restaurant and Bar one of the City’s most revered dining destinations. Executive Chef Srijith’s cuisine with renowned Master Sommelier Richard Dean’s wine cellar combined to create an unparalleled culinary extravaganza. Campton Place’s superb location, elegant guestrooms, extraordinary service, outstanding amenities make it San Francisco’s ideal home away from home. ... more less
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- Also Known As:
- Taj Campton Place Hotel San Francisco
- Hotel Campton Place