Stayed at the hotels for four nights with several people from the company. The hotel is very warm with great customer service. They have started to rebuild some key areas of the Hotel such as the reception or the meeting rooms that are really good specially if you plan to have business meetings. Having said that, not all the bathrooms are new. At least the one in my room. Knew from other peers that had better rooms than mine, so you may want to ask for some of the newer and bigger ones. Great location really close to Fisherman Wharf

By Hyatt standards this is a small hotel. It takes advantage of this by offering what we found to be outstanding personal service. Within a few hours of our arrival the staff called us by name. On a cool SF evening hot chocolate was self-served in the lobby, a boon to this non-coffee drinker. A malfunctioning TV remote was replaced within minutes at 9:00 pm. The room was comfortable, bathroom good size. Hotel location is excellent, short walk to Fisherman's Wharf and its renowned eateries, shopping and entertainments. We will be in SF once a month for some time to come, and this is where we will stay.

This was a great location for touring around the city, and walking to the wharf/piers. Near all the shopping and wharf activities. The room was very comfortable, but the hotel is kind of built in a circle and our room was a hike, opposite from where the elevators were, all the way around the circle. Hey, I'm Hyatt Gold and they gave me this room. Crazy. What a hike with our luggage. Otherwise, typical Hyatt. Friendly, helpful staff and comfy beds. No option to self-park, and valet was $45/night, plus tip. I'm from Chicago, and that is steep even for me.

Good location for fisherman's wharf, trolley and touristy stuff. Room was ok, shower was odd no door and the floor gets very wet, seemed like a handicap accessible room but was not informed that was the case. Good breakfast buffet