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Hyatt at Fisherman's Wharf: Traveler Reviews

4.0 of 5
555 North Point Street, San Francisco, CA 94133 (Fisherman's Wharf)
Hotel amenities
Hyatt at Fisherman's Wharf
Ranked #71 of 235 hotels in San Francisco
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882 reviews from our community

Traveler rating
    275
    407
    137
    45
    18
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Families
237
 
Couples
331
 
Solo
39
 
Business
99
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bedford, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
“Perfectly located base to explore beautiful San Francisco”
5 of 5 stars Reviewed November 7, 2012

We have just returned from our long awaited dream holiday to beautiful San Francisco. We chose this hotel based on location and price - we were certainly not disappointed. It is perfectly located for everything we needed - very close to bus and two cable car stops, restaurants, Fisherman's Wharf, Pier 39 etc etc. What was an added bonus is that this is a fantastic hotel, we loved it.

Apart from the fantastic location, what really makes this hotel special are the staff, they are exceptional. They are so helpful and friendly, from the guys helping you to unload your suitcases when you arrive, the front desk staff, concierge, restaurant and the housekeeping staff. They always had a friendly greeting for you, whenever you happened to bump into them. I would especially like to thank the wonderful Concierge service - so helpful and full of knowledge about San Francisco and how best to get the most out of your visit. The hotel is exceptionally clean and well run, our room was comfortable and had everything we needed (except a kettle) - we did have a coffee machine, but we're tea drinkers, so we did miss our morning wake-up cuppa tea. But that's just a small detail and didn't detract from our overall enjoyment. We didn't have any view from our room, but it was quietly located and to be honest this didn't matter as we were out and about most of the time anyway.

We had an amazing and memorable time in beautiful San Francisco and we're so pleased that we chose the Hyatt at Fisherman's Wharf as our base - we really hope to return again one day and will definitely be staying here again if we do.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt at Fisherman's Wharf, responded to this review
November 9, 2012
Thank you for providing such a wonderful review! It sounds like you really enjoyed our property and found the staff and location to be perfect. We have a prime location in the heart of Fisherman’s Wharf. We are located within walking distance to several restaurants and shops and easily accessible to the cable car line. I will make sure and share you kind words with the all of the staff letting them know you found their service to be very helpful and friendly. Your recommendation is greatly appreciated. I hope that we can have the opportunity to welcome you back to our property in the future!

Brock S. – A Guest Relations Associate
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Miami
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Great Location”
3 of 5 stars Reviewed November 6, 2012

The Hotel is located right in the middle of a bunch of attractions, Fisherman’s Wharf, Ghirardelli Plaza, Tour Vendors, Lombard Street (Crooked Street), Cable Car Station, Restaurants, Little Italy, Starbucks, Local stores and shops, Bay Tours, Pier 39, and others. No doubts the location is great, and the staff excellent, the room average, the hotel’s restaurant at best below average. I expected a better room and restaurant for the price and from Hyatt. Best thing about this Hotel the staff and the location.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thurso
Top Contributor
126 reviews 126 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
46 helpful votes 46 helpful votes
“Excellent location”
4 of 5 stars Reviewed November 6, 2012

This was an excellent location for Fishermans Wharf!!! and excellent for access for the trams around SF too!!! - Good hotel and breakfast good! A good all round hotel in a perfect central base for sightseeing!!! Not sure i would come back - think i would head into the city around the square - found it more vibrant!!! (but thats just a personal thing) Fishermans Wharf is lovely for a wander around - very touristy!!!! Coupla good bars along the front that have good blues bands playing - good vibe!! Plenty food and drink right along the wharf!!!

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, California
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Wonderful location”
5 of 5 stars Reviewed November 5, 2012

This hotel is fabulous! The staff is very friendly, courteous and prompt to respond. The proximity to Fisherman's Wharf is fabulous! The rooms are clean, comfortable and spacious. We stayed in a king sized room and had a very elegant room. The bathroom shower was contemporary and the colors were relaxing. The rest of the family stayed in an adjoining room, which was very convenient. Unfortunately, we didn't use the gym or pool. We would consider staying again if we come back.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HyattGuestRelations, guest relations associate at Hyatt at Fisherman's Wharf, responded to this review
November 6, 2012
Thank you for your review. It's great to hear you and your family had a wonderful time at our hotel. We're pleased you enjoyed our spacious and comfortable rooms. We hope to welcome you back to Hyatt soon.

Chrissi R.- A Guest Relations Associate
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Johannesburg, South Africa
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Well Located, Reasonably Priced”
4 of 5 stars Reviewed November 5, 2012

This is a comfortable hotel, with spacious rooms and is reasonably priced, considering its location and the relative cost of San Francisco hotels. The bathrooms were clean and the staff friendly. All I can say is "location, location,location"

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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4.5 of 5 stars 371 Reviews
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Additional Information about Hyatt at Fisherman's Wharf

Also Known As:
Hyatt At Fisherman`s Wharf Hotel San Francisco
Hyatt At Fisherman`s Wharf Hotel
Hyatt San Francisco
San Francisco Hyatt
Hyatt Fishermans Wharf
Fishermans Wharf Hotel
Address: 555 North Point Street, San Francisco, CA 94133
Region: United States > California > San Francisco > Fisherman's Wharf
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Onsen Hotels in San Francisco
#29 Luxury Hotels in San Francisco
#63 Family Hotels in San Francisco
#63 Business Hotels in San Francisco
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of historic Fisherman's Wharf in San Francisco. Exciting attractions are nearby, including PIER 39, Ghirardelli Square, North Beach and Chinatown. At San Francisco's most European Hyatt, you'll find 313 guestrooms and suites, 19,000 square feet of Conference Space, Outdoor heated pool and fully equipped fitness center. Automated Business Center available 24 hours, high speed wireless capabilities in guestrooms and function space, and Concierge Services. Knuckles Historical Sports Bar & Grill voted #1 Sports Bar in San Francisco. ... more   less 
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