Good hotel but a little quirky. You can't beat the location. You are around the corner from so many things like hop on-off tours, restaurants, and Walgreens. If you are on the street side, it can be noisy. We were up very early for morning tours so it wasn't an issue for us. But you do hear the street noise. There is laundry with free detergent and fabric softener. The machines are $1.50 each. The stairwells lock behind you so if you just want to go up or down a flight, you are forced to the lobby. Kind of a pain when there was a wait for the elevator and I just wanted to go down one flight. Also they thought I was crazy when I asked for To Go cups to take coffee with us out of the hotel. They have glass mugs in the room but no plastic cups to take with you. These are minor things though. Everyone seemed very nice at the front desk. Early in the am I had to wait about 5 minutes for someone to assist me.