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“OK but watch out for the vending machines” 3 of 5 stars
Review of Holiday Inn San Francisco Golden Gateway

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Holiday Inn San Francisco Golden Gateway
3.0 of 5 Hotel   |   1500 Van Ness Avenue, San Francisco, CA 94109 (Nob Hill)   |  
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Ranked #94 of 235 Hotels in San Francisco
Buckinghamshire, UK
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“OK but watch out for the vending machines”
3 of 5 stars Reviewed November 19, 2009

Travelled as part of a group on a tour holiday so can't really comment on the value aspect. Location is pretty good - California cable car to Fisherman's Wharf area is very close and there are also bus routes along Van Ness and other nerby streets. But when we arrived and got out of the lift, the noise from the drinks and ice machines was the loudest I can remember hearing, and our room turned out to be right behind them. Someone made a purchase shortly afterwards and this was even louder. Reception were perfectly happy to put us in a different room, as the place wasn't full. So a good response to the situation, but rather surprising that they use these rooms if they don't have to, and time to get some quieter machines, or relocate them.

  • Stayed November 2009
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,129 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brazil
Top Contributor
99 reviews 99 reviews
39 hotel reviews
Reviews in 49 cities Reviews in 49 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 15, 2009

Despite the lack of places to park the car (is too expensive let the car inside the hotel), there are a cable car stop right on the corner, very good location.

  • Stayed October 2008, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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UK
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 14, 2009

very central location in San Francisco. Generally clean hotel. Too noisy at night though. Double glazing didn't seem very effective at all. Take ear plugs! Would try a different hotel another time.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Solihull, UK
Top Contributor
493 reviews 493 reviews
104 hotel reviews
Reviews in 160 cities Reviews in 160 cities
399 helpful votes 399 helpful votes
4 of 5 stars Reviewed November 3, 2009

We travelled across the USA on a tour organised by Great Rail Journeys of York between the 7th and 27th October 2009. We stayed at the Holiday Inn Golden Gateway on Van Ness which is close to the cable car terminus. Our room was one of the smaller rooms we had experienced on our trip, but it was clean and comfortable. It was quiet and everything worked. We slept well in the large double bed. It was not well serviced on one of the days of our stay with glasses and cups left uncleaned. Our room overlooked the 6th floor swimming pool which gets sun in the morning. We breakfasted in the hotel on one day – we had the continental buffet for $14.25 which was reasonable value though the range was restricted. You can catch the California line cable car or the bus right outside the hotel. There is a grocery store nearby (south on California) which was very nice and good value. You can buy a Municipal travel Pass in the hotel gift shop. That was well worth it. To ride the cable car one way it's $5, for Bus it is $2. We paid $18 for a three day (unlimited rides) pass and definitely got our money's worth. As we left early on the third day we handed our pass back into the Gift Shop in the hope they could recycle the unexpired portion to another visitor.

  • Stayed October 2009
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver Island
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 30, 2009

I had a hard time trying to pick the "right" hotel for our first trip to San Francisco. I didn't want to stay somewhere sketchy (the hotel or the neighbourhood). This hotel is in a great location. It was clean. Is convenient and central to the touristy places in the city. You can catch the California line cable car or the Muni bus right outside the hotel. The Muni Bus will take you right to Fisherman's Wharf. Wholefoods grocery store is less than a block away. They have a breakfast deli which I thought is a little pricey, but we were able to get hot breakfast sandwiches for about $3.00 each, and hot oatmeal and muffins. We felt comfortable finding places to eat on Polk St. at night (going north - not south!). The hotel staff were really helpful and friendly, especially the "Bell Boy Captain". The room was a little small for three people but it was adequate. I prepaid for the room and got a great deal directly from the hotel's website (I kept checking the website and one day the rate dropped by quite a bit). If you sign up as a Priority Club Member first, you also get extra perks (late 2:00 p.m. checkout, free local calls, free newspaper every morning, a free drink the first night). Our room was upgraded to the 22nd floor. We had a wonderful view of the city. We rarely heard our neighbours. We didn't have a car (which is expensive to park there). You can access everything by cable car or bus fairly easily. We had a lot of fun riding the cable cars. You can buy a Muni Pass in the hotel gift shop. That was well worth it. To ride the cable car one way it's $5, for Muni Bus it is $2. We paid $18 for a three day (unlimited rides) pass and definitely got our money's worth. So I'd say, if you are not sure where to stay - try this hotel!

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
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Philadelphia, PA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 29, 2009

The only thing good about this hotel was the location. Very centrally located, but horrible rooms. Tiny bathroom with a stained shower curtain and dirty tile. This hotel has supposedly been renovated but still looks and feels like it is from the 1980s. Not modern at all and not worth the 3 star rating. Makes me never want to stay in a holiday inn again.

  • Stayed October 2009, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 22, 2009

Depends on your needs. First and foremost San Francisco is a walking city(Hilly). Hotel is centrally located with Fisherman's Wharf/Alcatraz/Golden Gate Bridge/Lombard st. to the North; China town/Financial district/Ferry Building to the East and SOMA/Castro to the South.
Bus stop at corner of hotel goes directly to Fisherman's Wharf(20 min. ride). Also trolley ends in front of hotel and goes east toward Ferry Building(15 min.).
Best value make sure to buy a MUNI pass to travel on cable cars;trolley and buses. Avail. for 1;3 or 7 days. Cost $11; 18 and 24 respectively. Cannot be used on BART trains or travel in Oakland. Can buy at SFO airport info center or hotel gift shop.
Car can also be rented from gift shop. Recommend reserve in advance as last min. is pricey. But you do get free parking in the hotel, as most hotels in SFO charge a fee for parking. But again driving is not really practical or needed unless travel includes visits over the bridges or late at nite as the the transit stops running at midnight.
Spouse and I did a 4 night weekend stay at the hotel and it met most of our needs. We had a room with a corner view. Really loved the views. My spouse is 6'5" and the room was a little tight for us and all of our luggage. Could have used more storage space. But this is common with most hotels in SFO. I could hear the street traffic even from the 18th floor, but it didn't bother me as I can sleep even with a TV on. Enjoyed the plasma and the fridge. We could have used more outlets(only 3 open) and a microwave. Room service is only avail. from 5p to 11p. but in dining is avail. all day. Local restaurants are good choices and Whole Food is a block away as well as Walgreens.
Pool is located on 6th floor and heated with great views to the east. And it wasn't filled with kids during our stay. Fitnees center was small and basic, but 24 hour Fitness is 3 blocks away.
Overall loved the views and the convenience.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn San Francisco Golden Gateway

Address: 1500 Van Ness Avenue, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco > Nob Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#81 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn San Francisco Golden Gateway 3*
Number of rooms: 499
Official Description (provided by the hotel):
Take a video tour.The Holiday Inn Hotel San Francisco Golden Gateway is located in the center of San Francisco, just steps away from the historic California Cable Car turnaround. Located in lower Nob Hill, the Holiday Inn Hotel San Francisco Golden Gateway is near all major attractions: Golden Gate Bridge, Fisherman's Wharf , a few blocks from Union Square and Chinatown, and the hotel is less than 10 minutes from Moscone Convention Center and a couple blocks north of City Hall/Civic Center. The 26-story, 499 room Holiday Inn Hotel San Francisco Golden Gateway offers fantastic city and bay views. Our tastefully appointed guest rooms begin on the 6th floor of the hotel and all offer flat panel TVs and free wireless Internet access. Cafe' Marlette offers a daily buffet breakfast for quick and easy service, as well as a delicious a la carte menu. Interlude Bar & Grill is a casual bistro and sports bar, with pool tables, and large screen TVs. The Holiday Inn Hotel San Francisco Golden Gateway is the perfect location for business or pleasure in thecity by the bay. ... more   less 
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Also Known As:
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

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