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“Really Nice rooms!” 4 of 5 stars
Review of Holiday Inn San Francisco Golden Gateway

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Holiday Inn San Francisco Golden Gateway
3.0 of 5 Hotel   |   1500 Van Ness Avenue, San Francisco, CA 94109 (Nob Hill)   |  
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Ranked #94 of 235 Hotels in San Francisco
Montreal, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Really Nice rooms!”
4 of 5 stars Reviewed February 14, 2014

The Holiday Inn San Francisco Golden Gateway is in a perfect location in downtown San Francisco. I must say that the best thing overall about this property, is certainly the room itself. I loved the very modern look and the bed was very comfy.

Pros: location, location, location (really close by the cable car station on California Street), there are many shops and restaurants around, friendly staff

Cons: the bar section was pretty boring, lifeless (but anyway they will probably update it very soon I guess)

I strongly recommend to stay at this hotel if it's your first time in SF. You won't regret it!

Room Tip: Ask for a high floor! I was on the 18th and I had such a nice view. :)
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  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, February 23, 2014
Thanks for splendid feedback. The view and location (location, location) are perfect. You'll be happy to know that the new bar and restaurant are almost finished. They will be the crowning achievement of our full renovation.
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1,129 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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English first
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 10, 2014

Stayed here for 4 nights in February 2014 and the hotel was nice.
First the staff - very friendly and helpful, The staff in the bar/restaurant was always kind and a good laugh at times. The original restaurant is currently being renovated so they converted one of the conference rooms to a bar/restaurant. Their Clam Chowder was good, sliders a little disappointing, but overall a good place to relax after a days work.
The room was smaller than expected. We stayed on the 22nd floor - with a great view by the way - but there wasn't a lot of space to move about. The bathroom was a bit small, plus there was no ventilation unit in the bathroom, so each time you took a shower, you pretty much tuned it into a sauna, steaming up the mirror and your toiletries.
It was cold in SF when we stayed there and the heating system in the room is interesting - there is a sensor setting, so it only turns on when someone walks past it....
yes, when you go to sleep and it is on 'Sensor' setting, you'll get cold and have to get up and walk to the hallway (where the thermostat is located) to activate it. Call the front desk to get instructions.
Location is very good - next door is a Wells Fargo bank with a Starbucks inside, the California Street tram stops around the corner, and there are lots of great restaurants nearby.
The hotel is not far from Tenderloin which is a dangerous area, so I advise not to go for an evening stroll heading south, unless you really have to.
Overall, a nice hotel, good value, friendly staff.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, February 23, 2014
You made so many great observations! Thank you for mentioning the bar/restaurant staff. I can't wait to pass along your comments. It is interesting how our expectations for bathrooms have changed over the years. Nothing is designed quite the same anymore. I'm happy that the proximity to Starbucks and the cable car met with your approval. The staff here sure enjoy them! Please come back and see us.
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Orcutt, California
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 7, 2014

I traveled to San Francisco on business, my company arranged my reservation. I was greeted by every employee within ear shot upon my arrival and a bellman was very attentive in gathering my bags. I did have to wait a bit for my room but they upgraded me to a corner room with an amazing view!
The room was well-appointed, and spotless.I had dinner in the on-site cafe and not only was the food excellent, the service was too. The hotel is centrally located, everything you could need is within walking distance and the cable car stops next door.
I will go back a few times a year and look forward to staying in this wonderful hotel again.

Room Tip: Ask for a corner room. Noise level is up a bit but the view is well worth it!
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, February 23, 2014
Now that's a review worth shouting about! I appreciate your thoughts on the service. The chef and bell staff will certainly enjoy hearing them as well. Thank you.
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Sydney, Australia
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed February 5, 2014

This property is quite nice and handy to local restaurants and bars. It is a little dated but the rooms are of decent size and all the standard amenities are included and functional. Probably the best aspect is the view from almost every room, as the hotel is sited at the top of a hill, both sides of the hotel has a view across San Francisco which is very nice at night. A word of warning, while is might appear to be just a few blocks away from Union Square area, it is quite hilly and not an easy walk especially if you are loaded down with shopping. Public transport is readily available but a short taxi ride (~$8) is probably the best option.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, February 23, 2014
Ooh, great idea on the taxi ride home after shopping. I recommend a cable car or a healthy walk over Nob Hill down to the stores, then an easy ride back with all your bags when feet are tired. Thank you for staying with us.
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Fort Worth, Texas
Top Contributor
119 reviews 119 reviews
33 hotel reviews
Reviews in 43 cities Reviews in 43 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 3, 2014

This hotel is in a great location. It sits near California and one block from Polk street where you can find anything you ever dreamed of, including the cable car start off point. Drinks, shops, clothes food and groceries. Restaurants all around and easy access to everywhere in San Francisco. The service is great and the front desk staff is very helpful. Try and stay back off the street as it can be a little noisy out front. All in all, centrally located, but not a 5 star, but neither is the price. Great place to stay in an expensive city on a budget.

Room Tip: Stay away from the from to avoid the noise from the street
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, February 23, 2014
Thank you for such positive feedback. I agree, the Front Desk staff is great. We are also big fans of having Polk Street so close with all its shops and restaurants. You're welcome here anytime.
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San Diego, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2014

I almost always stay in this hotel when I visit SF for business. The location is very convenient - it is a short drive to financial district, to North Beach, SOMA and Castro. Recently, Zipcar added a location right in this hotel's garage, which makes it even more convenient if you don't want to rent a car and pay for overnight parking. Cable car turnaround is right outside on the corner for a little touristy experience.
The rooms are always very clean and seems like some rooms were recently renovated.
One thing I really like about this hotel is that you get awesome views from any room on the top floor. One side is facing east and the bay, while the other side is facing west and the Golden Gate.
The only downside is that the restaurant downstairs is mediocre, but being so close to all the best dining in SF, why should you even consider the hotel's restaurant?

Room Tip: Choose one of the top floors. Also, ask for the floor without the vending machines, because those ar...
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, February 23, 2014
Thanks for the great idea regarding Zipcar. Not only do we have that service, but also City Car Share which can be booked right in our Gift Shop. Either way, parking in our hotel is free when you use one of those services. We really appreciate your repeat business.
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Tauranga New Zealand
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 1, 2014

I stayed for a couple nights en route to London. Just for business so did not do the Tourist thing. Check in was efficient. Staff very friendly. Not too much expected being a family hotel. The place is a little tired but very clean. Rooms quite big compared with other Holiday Inns I have stayed in.
Buffet breakfast not up to much but this could have been because there appaired to be renovations going on. I would stay again as it is central to where I have to be in San Francisco.
It is excellent value for money.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, February 23, 2014
Thank you for mentioning two of the big factors in a positive hotel experience; friendly staff and good value. We look forward to your return trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn San Francisco Golden Gateway

Address: 1500 Van Ness Avenue, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco > Nob Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#80 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn San Francisco Golden Gateway 3*
Number of rooms: 499
Official Description (provided by the hotel):
Take a video tour.The Holiday Inn Hotel San Francisco Golden Gateway is located in the center of San Francisco, just steps away from the historic California Cable Car turnaround. Located in lower Nob Hill, the Holiday Inn Hotel San Francisco Golden Gateway is near all major attractions: Golden Gate Bridge, Fisherman's Wharf , a few blocks from Union Square and Chinatown, and the hotel is less than 10 minutes from Moscone Convention Center and a couple blocks north of City Hall/Civic Center. The 26-story, 499 room Holiday Inn Hotel San Francisco Golden Gateway offers fantastic city and bay views. Our tastefully appointed guest rooms begin on the 6th floor of the hotel and all offer flat panel TVs and free wireless Internet access. Cafe' Marlette offers a daily buffet breakfast for quick and easy service, as well as a delicious a la carte menu. Interlude Bar & Grill is a casual bistro and sports bar, with pool tables, and large screen TVs. The Holiday Inn Hotel San Francisco Golden Gateway is the perfect location for business or pleasure in thecity by the bay. ... more   less 
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Also Known As:
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

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