We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Nice Hotel” 4 of 5 stars
Review of Holiday Inn San Francisco Golden Gateway

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Holiday Inn San Francisco Golden Gateway to your Saves list
Holiday Inn San Francisco Golden Gateway
3.0 of 5 Hotel   |   1500 Van Ness Avenue, San Francisco, CA 94109 (Nob Hill)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #94 of 235 Hotels in San Francisco
Norwich UK
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Very Nice Hotel”
4 of 5 stars Reviewed October 14, 2013

Stayed three nights here at the end of our package tour of western USA. Room was very comfortable, clean, excellent facilities and with an uninterupted view across San Francisco. We were on the twelfth floor so noise from the traffic. The restaurant was very good and the breakfast options not too expensive. There are a number of good eating houses within a block of the hotel. There is a cablecar terminus right around the corner from the hotel lobby. Overall, it was a pleasant end to our vacation.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, October 21, 2013
We are truly lucky to have so many guests experience our hotel with a tour group. I've heard so much about the sites you visit that I'd like to join one myself. Thank you for both the positive comments about our restaurant as well as the surrounding options. You won't go hungry in this neighborhood!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,129 reviews from our community

Traveler rating
    208
    510
    288
    77
    46
See reviews for
218
410
81
157
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Maldon, United Kingdom
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
Reviews in 36 cities Reviews in 36 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 13, 2013

Lovely view of city and a nice large room but very noisy air condition and refrigerator.
Reported the air conditioning and was told it was sorted out but it could only be used for short periods of time and NOT at night. Sounded like a 40t truck in the room. Shame as the rest was reasonable.

Room Tip: do not get a room near the elevators, can be heard all the time, we were two rooms away and could st...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, October 13, 2013
The thought of you suffering through the night with a loud A/C unit is disturbing to me. We have replaced many of these units, but clearly not enough of them. I will be speaking with our Engineering team in order to address this issue. Attentive service and a restful visit are the pillars of a quality hotel. Thank you for bringing this to my attention.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Yorkshire
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed October 9, 2013

This hotel is great for visitors to the city - well placed for getting round by foot or cable car. Rooms have been updated recently, decor was beautiful. Clean rooms and really quiet on a night.

Bar has great atmosphere and bar meals were great.

Buffet breakfast is good at hotel, and there are lots of other choices for food around.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, October 13, 2013
Thank you for your positive feedback. Since the rooms were recently renovated, it’s great to hear how much you enjoyed them. I will be sharing your remarks with the restaurant and bar as well. You’re welcome here anytime.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 8, 2013

Location
This hotel is strategically located near the tourist areas but they are not really walking distances. You need to take local transpo such as cable cars and buses but the hotel is very near the stops for these types of transpo so it is very convenient. Not being very near the tourist areas is a plus for me since there are fewer homeless people around the area.

Service
The service is fine for me. No hassles encountered upon check in and check out and all the specs were followed.

Cleanliness
The hotel may not be very new but the rooms and furnishings are well maintained. The bathroom works well and is likewise clean.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, October 9, 2013
The hotel may not be new, but all of the rooms were just renovated. Up next, the restaurant and health club get a complete makeover! Thanks for recognizing the Front Desk staff and the efficient check-in. We’d love to have you back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 6, 2013

I am a business traveler and frequently do business in San Francisco. By frequent, I mean I travel to San Francisco about 40 times a year. We (my company) has us stay at this hotel because of the corporate rate. This is one of the only locations in San Francisco that comes in under our budget. Therefore, I have stayed at this hotel roughly 35-40 times.

Pros: Cost of hotel, proximity to restaurants and bars, proximity to a MUNI stop, nice room service staff, hotel has a large bar/restaurant, part of the IHG loyal rewards program, nice views from higher floors.

Cons:
It has taken the front desk and bell staff nearly 6 months to remember who I am;
Not all the rooms are cleaned equally (this week there was underwear left in the bathroom from the previous tenant);
Not friendly for business travelers (this is more of a tourist hotel, which is odd since this is not a hotel within walking distance from tourist attractions);
The gift shop requires a $10 purchase to use a credit card;
Very difficult to get a taxi near this hotel (walk a few streets down to have a better chance);

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, October 13, 2013
Your return business is an important part of our success and I’m happy that we were able to find a mutually beneficial agreement with your company. Feedback from regular guests provides a useful insight into our service and operations. When you mentioned that we are not business-traveler friendly, perhaps you were speaking to the gift shop credit card minimums and taxi availability. I agree that taxi service in this town is well below acceptable levels. It would be fantastic if we could have a taxi stand that was always stocked, but it’s hard enough to get a cab to wait a couple of minutes for a guest to come down from their room. On your next visit, please allow us to hail the cab for you. Simply speak with a bellman or Front Desk agent and we will go outside and bring one to you. Another option that is gaining widespread appeal are the apps such as Uber, Flywheel, and Lyft which schedule cabs using a smart phone. Thank you for taking the time to give us an update of your on-going experiences.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
st helens
Top Contributor
80 reviews 80 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 5, 2013

We stayed here as part of a tour across America. Good location right next to the cable car line so had no difficulty getting on one. Clean hotel with friendly staff. We had a corner room which was very nice. We had made a request for a high floor but this could not be accomodated but on our last night there was a lovely surprise in our room to help us celebrate our special event. Thank you it was really very thoughtful.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, October 7, 2013
I’ve heard so many great tales about that tour. It sounds like the most amazing trip, especially when you have something special to celebrate. Thank you for your kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
183 reviews 183 reviews
37 hotel reviews
Reviews in 87 cities Reviews in 87 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed October 3, 2013

I was here in August for 3 nights and I enjoyed it, My room was clean had a nice view of the sunset from my room, The check in staff were friendly and helpful, I had no problems with the elevators and I was in and out every day...

Great location to transport as they have a bus stop across the road for coming back to the Hotel and one just on the corner down from where the hotel is, that goes down Van Ness Ave. which only costs 2 1 dollar notes, There is also a cable car which is very close by too... You can buy day passes from the Gift shop inside the Hotel which includes Buses, Cable cars, which covers all of the main parts of San Francisco..

I found the two ladies that worked in the Gift shop extremely helpful ! Also if you are after a great breakfast or lunch do try New Village Cafe located on Polk street which is only a 5 min. walk as the food is great and very affordable !!

Overall my stay here was Great and I would recommend this Hotel to my Family & Friends !!

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review, October 7, 2013
Mmm, I love it when guests recommend great places to eat. We sure appreciate so many thoughtful remarks. Potential guests can learn so much from reading reviews about the passes you mentioned, the renovated rooms, and the staff. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn San Francisco Golden Gateway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn San Francisco Golden Gateway

Address: 1500 Van Ness Avenue, San Francisco, CA 94109
Phone Number:
Location: United States > California > San Francisco > Nob Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#80 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn San Francisco Golden Gateway 3*
Number of rooms: 499
Official Description (provided by the hotel):
Take a video tour.The Holiday Inn Hotel San Francisco Golden Gateway is located in the center of San Francisco, just steps away from the historic California Cable Car turnaround. Located in lower Nob Hill, the Holiday Inn Hotel San Francisco Golden Gateway is near all major attractions: Golden Gate Bridge, Fisherman's Wharf , a few blocks from Union Square and Chinatown, and the hotel is less than 10 minutes from Moscone Convention Center and a couple blocks north of City Hall/Civic Center. The 26-story, 499 room Holiday Inn Hotel San Francisco Golden Gateway offers fantastic city and bay views. Our tastefully appointed guest rooms begin on the 6th floor of the hotel and all offer flat panel TVs and free wireless Internet access. Cafe' Marlette offers a daily buffet breakfast for quick and easy service, as well as a delicious a la carte menu. Interlude Bar & Grill is a casual bistro and sports bar, with pool tables, and large screen TVs. The Holiday Inn Hotel San Francisco Golden Gateway is the perfect location for business or pleasure in thecity by the bay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Orbitz, Priceline, Cheap Tickets, HotelTravel.com, Hotels.com, BookIt.com, TripOnline SA, Agoda, Odigeo and Tingo so you can book your Holiday Inn San Francisco Golden Gateway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn San Francisco Golden Gateway, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.