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“Nice Stay” 4 of 5 stars
Review of Hilton San Francisco Financial District

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Hilton San Francisco Financial District
4.0 of 5 Hotel   |   750 Kearny Street, San Francisco, CA 94108 (Financial District)   |  
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Ranked #89 of 235 Hotels in San Francisco
Atlanta
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Nice Stay”
4 of 5 stars Reviewed September 7, 2013

Along with 7 other friends, the Hilton San Francisco Financial District was our home for 4 days during my birthday celebration. I enjoyed the stay, the comfort of the beds, great customer service and the Happy Hour specials each day at the lobby bar/ restaurant. The concierge was very helpful with getting us to the pickup location for our wine tour to Napa.

The hotel is conveniently located in the heart of Chinatown and within walking distance to shopping, drugstores, cable cars, etc. I would definitely recommend this hotel and will stay again.

Room Tip: I loved the bay view higher floor room. It was very much appreciated.
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesui P, Front Office Manager at Hilton San Francisco Financial District, responded to this review, September 12, 2013
Happy belated birthday! We thank you for submitting a guest review. Our team is thrilled that you enjoyed the service and accommodations. We hope that you will return and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,829 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (348)
Date | Rating
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  • Chinese (Simplified) first
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English first
Bad Homburg, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 7, 2013

located next to China Town, almost everything in walking distance, Fishermans Wharf just 20 Min away crossing italian quarter with super restaurants and bars, market street is just around the corner, car is not needed to visit the best spots

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesui P, Front Office Manager at Hilton San Francisco Financial District, responded to this review, September 12, 2013
Thank you very much for submitting a guest review. Our team is very thankful for the generous scores and kind comments. We hope that other guests will also follow your advice as a car is not needed with the many choices for transportaion. Our hotel is perfectly located with quick access to the Unior Square, Little Italy, Fisherman's Wharf, China Town, Embarcadero, Golden Gate Park, and AT&T park. We hope that you will return and stay with us again.
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Manila, Philippines
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 7, 2013 via mobile

I agree with most of the other reviews. The hotel is not exactly in the Financial District but rather in Chinatown.

It was not our initial choice for a hotel since we wanted to stay in one located very cloe to Union Square. Nevertheless, because of the reasonable price and our trust in the Hilton brand, we decided to stay here for 5 nights.

We were pleasantly surprised that somehow, even if the hotel isn't that new, it is generally well-maintained.

The location is a good 15 minute walk to Union Square which is okay for us since we're used to long walks. For a quick snack or whatever, there are a ton of Chinese restaurants and stores right outside the hotel.

It's unfortunate that there was no free wifi in the rooms. Nevertheless, there are some computers that is free to use for guests in the hotel lobby.

I would stay here again if the price won't increase much.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesui P, Front Office Manager at Hilton San Francisco Financial District, responded to this review, September 12, 2013
Management appreciates you! Thank you for submitting this review. We are very pleased that you enjoyed the service and accommodations. Our hotel is centrally located to China Town, Little Italy, Fisherman's Wharf, Embarcadero, Golden Gate, and Union Square. We hope that you will return and stay with us again.
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Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 6, 2013

The room I received after booking three months in advance was very small and next to the elevator. It was clean, but noisy from the traffic in and out of that area. There was no view and only one window that gave me a grand view of people hanging laundry on there roof in the area. This would be considered more Chinatown than the Financial district. This hotel needs a revamp to claim there rating, very run down lobby and old school carpet.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesui P, Front Office Manager at Hilton San Francisco Financial District, responded to this review, September 12, 2013
Thank you for submitting a guest review. Our team is saddened to see that we failed to provide exceptional service and accommodations. I am following up with our team to ensure that each Front Desk continues to provide the best available room to each guest upon arrival. Booking online through a third party provides exceptional disounts to each guest. The drawback to this is that you may be purchasing the last rooms available. During a sold out period, our team is left very little options to move you to another room type. We advise each guest to always book through the Hilton web site where the room types are clearly explained. Our team hopes that you will return, and book through Hilton.com.
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Ariton, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 6, 2013

Loved the location; but the room was a little too hot; had no control of the temperature of the room. I guess they control the temperature and will not give there customers the right to have control of the temperature.I had to use ear plugs because the room next door was loud; and running in and out all night.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesui P, Front Office Manager at Hilton San Francisco Financial District, responded to this review, September 12, 2013
Thank you very much for submitting a guest review. I assure you that our Chief Engineer and Executive Housekeeper are taking appropriate steps to correct the issues with the AC. On behalf of our staff, I, sincerely, apologize for any inconvenience that we caused. We hope that you will return and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blacksburg, Virginia
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 5, 2013

This hotel was once a gem not so much anymore. The staff is great and accommodating the hotel is a bit dated. The description takes some liberties the location is more in Chinatown than in the financial district. Meeting rooms are long and narrow probably not the best choice for large gatherings.

Room Tip: Rooms facing the bay have great views.
See more room tips
  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesui P, Front Office Manager at Hilton San Francisco Financial District, responded to this review, September 12, 2013
We thank you for submitting a guest review. It is always a pleasure to see that our staff was friendly. I invite you contact me on how our gem lost some of it's luster. We are always searching for ways to improve upon our servcie and accommodations. Our team hopes that you will return and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 5, 2013

The hotel claims that they are in the financial district, but it really is more close in proximity to Chinatown (right across). It is within walking distance to many attractions. It was only a 10-15 min walk to get to the Embarcadero or Union Square.

My husband and I stayed at this hotel for 10 days in August for our house hunting trip. We stayed on the 24th floor with a great view of the bay. The hotel is nice and clean. Some aspects of their rooms (tables/carpet/shades) can be considered outdated, but it wasn't a big deal to us.The beds are comfortable and we slept well during our stay. We very much appreciated both the privacy shade when we were changing and the black out shades when we wanted to sleep-in.

All the staff members we came across were very nice and friendly. I especially appreciated the housekeeping staff for being very friendly and never failing to greet me when I pass the hallway, while they are cleaning other rooms. Fan, the lady assigned to our room quickly got adjusted to my schedule and timed her cleaning when I am not in the room. Two thumbs up to her!

Overall, its a nice hotel that is within walking distance to many attractions.We will definitely stay with them again.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesui P, Front Office Manager at Hilton San Francisco Financial District, responded to this review, September 12, 2013
Wow! Thank you very much for the generous scores and kind remarks about our staff. We strive to recognize our team members that go above and beyond to deliver exceptional service. It happens to be International Housekeepers week, which is a celebration of the Housekeeping Department across the globe. Our managment team will highlight your comments and recognize Fan and the Housekeeping team. We hope that you will return and stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton San Francisco Financial District

Address: 750 Kearny Street, San Francisco, CA 94108
Phone Number:
Location: United States > California > San Francisco > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#35 Luxury Hotel in San Francisco
#54 Business Hotel in San Francisco
#72 Romantic Hotel in San Francisco
#86 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton San Francisco Financial District 4*
Number of rooms: 544
Official Description (provided by the hotel):
The Hilton San Francisco Financial District soars 27 stories, offering stunning panoramic views of the city skyline and San Francisco Bay. Located in the historic center of the city, the hotel sits at the crossroads of the Financial District, Chinatown, North Beach and Nob Hill. You are just steps away from San Francisco's most popular attractions such as Alcatraz, Union Square, Fisherman's Wharf, Coit Tower, Lombard Street and the Golden Gate Bridge. ... more   less 
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Also Known As:
Hilton San Francisco Financial District Hotel San Francisco
Hilton Hotel San Francisco
San Francisco Hilton

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