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“Not upto the usual Holiday Inn standard” 2 of 5 stars
Review of Holiday Inn Civic Center (San Francisco)

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Holiday Inn Civic Center (San Francisco)
3.5 of 5 Hotel   |   50 8th Street, San Francisco, CA 94103 (SoMa)   |  
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Ranked #132 of 233 Hotels in San Francisco
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
“Not upto the usual Holiday Inn standard”
2 of 5 stars Reviewed August 1, 2005

We have travelled across USA building up the priority points and decided when we reached San Francisco to stay in a Holiday Inn. Well not what we have come to expect. For a start the reception staff are at best rude, thats when they bother to even acknowledge you are waiting. The room was good but noisy, I accept that if you stay in a city center you expect noise but this was on the thirteenth floor and was still more noisy than even New York. The restaurant was very poor again bad service and food quality was not great, we even had off milk at breakfast which I would think is one of the basics. The area was not great, although you do have good access to public transport, you have to walk past all the beggers to get to them. Although this appears to be a problem with the whole of San Francisco. If we stay in San Fran again I would stay on the Harbour side of San Fran near the piers a much better bet even if a little more money, its worth it.

  • Stayed May 2005
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Staffordshire, England
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed June 29, 2005

We stayed at this hotel a couple of years ago on our first visit to San Francisco. I remember pulling up outside the hotel and immediately locking the doors while my mum and I waited in the car. We decided to 'dress down' when we first went out so we didn't look like tourists. We headed to a nearby burger place as we were really hungry and I remember there being a security guard on the door and the man in front of us in the queue was paying for his burger from his days takings in a styrofoam cup. As we ate our meal a drugged up/mental guy was shouting at people at random.

We then went to walk up to the nearest cable car stop. I was physically shaking because I was so scared. Everyone seemed to be high on drugs and homeless (however, the day we arrived it was a really hot day so maybe its not normally like this) We were so concerned we stopped a police officer further down the road to ask if this area was safe to walk around. He simply laughed and said 'as long as you don't venture up there at night' pointing towards our hotel!!! Maybe he was joking!!

We had a city tour booked for the following day and as confirmation (as if we needed it!) the guide as we drove through the civic centre area said 'ok, this is an area you don't wanna be!!" We were grateful to be leaving the following day.

It was such a shame really because the hotel itself and the staff were really quite nice its just the location that lets it down. For this reason I really would not recommend this hotel to anyone for that reason only. Its also because of the location of where we stayed that we now have a low opinion of San Francisco and its our least favourite American city that we would never return to. I'm sure if we'd have stayed elsewhere we'd probably have a different view.

  • Stayed June 2003
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed June 27, 2005

The hotel is great and the staff was very helpful. But the location is not very good because of many homeless people at the street.

  • Stayed April 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Civic Center (San Francisco)

Address: 50 8th Street, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #132 of 233 Hotels in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Holiday Inn Civic Center (San Francisco) 3.5*
Number of rooms: 388
Official Description (provided by the hotel):
The Holiday Inn Civic Center Hotel is a AAA 3 Diamond, full service hotel located in the San Francisco Performing Arts and Government District. Our hotel location is just steps from City Hall, Orpheum Theater, San Francisco s Opera and Ballet, Davies Symphony Hall and Asian Art Museum. Guests at the Holiday Inn Civic Center Hotel San Francisco will enjoy our complimentary Wireless Internet access throughout the hotel, free HBO, outdoor heated pool and sundeck, fitness center, and on site laundry facilities. Drinks and dining are available at the Jubilee Restaurant/Conversations Lounge. Major Credit Cards are required at check in. Indoor parking offered for $29 per day if driving in from either the San Francisco SFO or Oakland OAK airports or if traveling through the Bay Area and exploring the California Pacific Coast by car. Antique trolley cars provide convenient transportation to nearby Union Square, Chinatown, Moscone Convention Center, Fisherman s Wharf and Pier 39 attractions. Or catch the subway to the AT&T Ballpark, home to the San Francisco Giants baseball. With our 100% customer satisfaction, we look forward to welcoming you to the Holiday Inn Civic Center Hotel. We hope to be your home away from home each and every time you visit the San Francisco Bay Area. ... more   less 
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Also Known As:
Holiday Inn Civic Center (San Francisco) Hotel San Francisco
Holiday Inn San Francisco
San Francisco Holiday Inn

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