I can't say enough about the staff, location, cofort and beautiful views at this hotel. My wife and I spent 5 days at the hotel to celebrate our 30th anniversary. We couldn't have picked a better place. We thouroughly enjoyed ourselves as the hotel is beatiful. The rooms are small but nicely appointed. You pay top dollar but the value is definitely there. The view of the Bay Bridge and the harbor is spectacular if you choose a bay view room. There are many restaurants and bars nearby. There is also easy access to street cars, BART and other transit and you can access the many attractions in the area easily including the Ferry Building, Coit Tower, Fisherman's Wharf, Alcatraz, A T and T Park, shops and other fun things. We had a blast and the hotel was the base for all our activities.