We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Gem in the city!” 5 of 5 stars
Review of Handlery Union Square Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Handlery Union Square Hotel to your Saves list
Handlery Union Square Hotel
3.5 of 5 Hotel   |   351 Geary Street, San Francisco, CA 94102   |  
Hotel amenities
Ranked #58 of 235 Hotels in San Francisco
Woodland, California
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Gem in the city!”
5 of 5 stars Reviewed November 18, 2012

Having heard advertisements over and over for this hotel, AND, getting the chance to spend a couple of nights in San Francisco (we live about an hour away...and seldom spend the night when we visit)... I decided this was the time to try something new. My husband and I spent 2 nights being 'tourists' in a city we'd both grown up visiting. The Handlery was an excellent choice. It's right off Union Square on Geary... the cable cars are but a block away... so centrally located to almost everything. The staff strives to make you at home...the bell captain stood in the middle of the street for nearly 20 min on a Friday night to get us a cab! It's the little things that count. There are 2 sections that aren't connected to this hotel... once understood, it's easy to manage. We stayed in the new section (I asked NOT to be street-side). It was quiet and comfortable. We had a balcony that overlooked the pool. Our room had been recently updated and was large. We'd stay there again .. anytime!

Room Tip: Ask for a room in the new tower...away from street noise...newly renovated.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review, March 7, 2013
Dear Robbier99,
Thank you for your feedback on your stay at the Handlery. I am glad you had a pleasant visit and apparently the radio ads do pay off. Thanks again for staying with us.

Sincerely,
Jon S. Handlery
President, Handlery Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,533 reviews from our community

Traveler rating
    879
    1,106
    369
    128
    51
See reviews for
614
1,032
86
249
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (573)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Wagga Wagga, Australia
Top Contributor
63 reviews 63 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 18, 2012

This was a very nice stay for us in San fransisco. It was right there at union square and close to the hop on hop off busses. The room was of adequet size although the bathroom was a little small. The restaurant was really lovely, a pleasant change for a hotel restaurant. We got a complimentary breakfast every morning and it was really lovely food. They offer Free wifi which is just so handy when you are traveling. The only down fall I will say is that there is no guest laundry which when you are traveling with kids is essential.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review, January 19, 2013
G'day Sheridan K,
Thanks for visiting from the land downunder and I am glad you enjoyed your visit at our hotel. I was also pleased that you liked our location and your dining experiences in the Daily Grill. We look forward to having you back from OZ again.

Cheers,
Jon S. Handlery
President, Handlery Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 18, 2012

A perfect location for the centre of San Francisco, on Union Square. It's a 5 minute stroll to the cable car terminus, shops, restaurants etc. I stayed here about 10 years ago and it is still the same reliable hotel. A bit of modernisation would not go amiss, but that would change its personality which could be detrimental! Helpful staff; rooms are clean and fresh. I would stay again for sure!

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review, January 19, 2013
Dear rod m,
Thank you for visiting again from the UK. You need to come back more often then every 10 years. I am glad you found our staff helpful, our rooms clean and fresh again. We look forward to having you back in less than a decade. All the best and thanks again for staying at the Handlery.

Sincerely,
Jon S. Handlery
President, Handlery Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, AZ
Top Contributor
358 reviews 358 reviews
92 hotel reviews
Reviews in 126 cities Reviews in 126 cities
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed November 16, 2012

Great Location just off Union Square - with the cable cars (Powell Street) just steps away from the front door. There are two sections - the Old section with smaller - older rooms, and the new section with very up to date - well decorated rooms. I stayed in the new section. Only weird thing is that the two halves don't interface well. To get to the new section - you go down two long hallways - up stairs or a platform lift - to the pool, then into the new building with elevators. The Lobby is in the old section - on the first floor. The new section elevators go to the 2nd floor if you wish to backtrack to the lobby, or the parking garage is on the first floor of the new building. It will make sense when you navigate it a couple of times. The new rooms are excellent - new, and well decorated. Coffee maker & Ironing board - Flat screen TV - Internet service is good.

Many of the reviews refer to the EXCELLENT Breakfast in the "Daily Grill." Some guests get free vouchers for breakfast there. The breakfast was good - although most options were 3 egg - and I'm not always that hungery. So my rating is: EXCELLENT if you got it free - GOOD if you didn't. Staff is good. New Area had good business type desk/chair in the room. WILL stay here again.

Room Tip: My understanding is that the older rooms are smaller - but they are more convienient to the Lobby an...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review, January 19, 2013
Dear MGMTraveler,
Thank you for visiting from Phoenix and I am pleased that you had a pleasant stay. I was also glad that you found our location perfect for your visit and we hope to have you back again. Thanks for staying with us.

Sincerely,
Jon S. Handlery
President, Handlery Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Illinois
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 16, 2012

This is the place we chose to spend our Halloween in the city.
What a great choice! The staff was extremely accommodating and never once bothered us as we partied though the night, in and out we went as they suggested the best routs to our destinations and even what food would be available and appropriate for our chosen path. So glad we stayed here.Big plus - it's in the heart of the city, easy access to BART and taxis are always right there.Good place for tourists and locals too.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review, January 19, 2013
Dear Dealia420,
Thank you for staying at the Handlery Union Square Hotel and I was happy to see you enjoyed your visit. I am glad that you found our staff accommodating and our location ideal for your visit. Looking forward to having you back again.

Sincerely,
Jon S. Handlery
President, Handlery Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wuhan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 16, 2012

Stayed for just one night. Very efficient and friendly staff, with a knowledgable concierge. Most hotels in San Fraancisco are expensive and the Handlery is no exception but the location does compensate. Perfect for Union Square, shops, bar, restaurants and of course, trams. Room was a bit tired and inward facing, so no view! Wi-Fi in the room was chargeable, which in this day and age, is just unacceptable. Air Con unit buttons were unresponsiive and took some fiddling with to adjust the temperature/fan speed. Hotel offers a third party airport express service, which, at $16 was good value.
All in all quite a good hotel in a good location.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review, January 19, 2013
Dear MadGreekInWuhan,
Thank you for feedback for staying with us and I am pleased that you generally enjoyed your stay. I do appreciate your constructive comments and we now offer wifi free. Thank you again for staying at the Handlery.

Sincerely,
Jon S. Handlery
President, Handlery Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Zealand
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 15, 2012

Location wise this is a great hotel, right in the middle of the shopping hub of San Fran, close to the malls, trams, buses etc. Loads of eating places all around. Limited wifi connection was a bit of a nuisance, so we went to the closest Star Bucks, along with many others. The hotel is fairly dated, but the rooms are nice, clean, roomy, with very comfy beds. The lift wasn't working when we arrived so we had to haul our bags up several flights of stairs. Didn't seem to be anyone willing to help us with it. Overall, a good place to stay, value for money.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HandleryHotelsMgr, Owner at Handlery Union Square Hotel, responded to this review, January 18, 2013
Dear CSimmonds,
Thank you for your feedback on our hotel after your recent stay. I was pleased that overall you enjoyed your visit and we have just enhanced our wifi and it's now complimentary. I do apologize the inconvenience with regards to the lift. I have actually visited Hamilton on a number of occasions on my way back from Rotorua to Auckland. Thank you again for staying with us.

Sincerely,
Jon S. Handlery
President, Handlery Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Handlery Union Square Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Handlery Union Square Hotel

Address: 351 Geary Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#46 Family Hotel in San Francisco
#56 Business Hotel in San Francisco
#60 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Handlery Union Square Hotel 3.5*
Number of rooms: 377
Official Description (provided by the hotel):
The Handlery Union Square Hotel is located in the heart of San Francisco's Union Square, within walking distance of world class shops, the Moscone Center, and the Powell Street cable car line. All 377 rooms feature wireless Internet access, mini refrigerators, and in-room safes. Enjoy traditional accommodations in the Historic Section or luxurious, oversized rooms in the Club Section. The hotel features on site valet parking, an outdoor heated pool, sauna, and room service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Cheap Tickets, Hotels.com, BookIt.com, Priceline, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Handlery Union Square Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Handlery Union Square San Francisco
Hotel Handlery Union Square
Handlery Hotel San Francisco

Owners: What's your side of the story?

If you own or manage Handlery Union Square Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.