I really liked this hotel for many reasons,
- The location is ideal, close to all the shops and restaurants and bars and right on union square, you cant get better
- The staff are all very helpful and friendly, excellent service
- The amenities offered are outstanding from the standard toiletries and sewing kits, to hair styling tools! you literally don't need to pack anything to stay there except your clothes!
- The concierge desk gave us an incredible service, taking the time to find great restaurants , bars night-life spots based on our specific preferences and offering advice on everything from timings to local areas, safety etc..they also booked us on a great wine tasting tour.
- The breakfasts and food in general was delicious! the coffee not so good though...!
- the rooms are very nice and spacious and well decorated
the only thing I don't understand from a hotel that offers so much is why they are being funny about their WIFI, they offer this free but its a terrible service you cannot connect for very long and the reception is on and off. However they also offer a chargeable one which they say is better. I believe a hotel of this calibre should be offering a strong and reliable FREE WIFI connection so refused to pay more for the better one. They need to fix this issue and make sure its offered as standard.
- Official Description (provided by the hotel):
- Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more less
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- Also Known As:
- Grand Hyatt San Francisco Hotel San Francisco
- San Francisco Grand Hyatt
- Hyatt San Francisco
- San Francisco Hyatt