Came on a business trip for a convention in the hotel. Location was excellent and the guestrooms well appointed clean and updated with many plugs and outlet beautiful bathrooms.
My room as quiet on the 22nd floor and had a great view.
The service at the hotel was less than ordinary. Being in the hospitality business, I travel extensively and had high expectations for the Grand Hyatt. Check in and check out was less than satisfactory and waiter service at the restaurant was lacking in service. Had eggs for breakfast and no toast was even offered, It was not a great experience and I do not suggest eating in the hotel, it was less than perfect and expensive.