Stayed here 3 nights after two nights at the hyatt regency SF. Really liked the hotel stayed in a suite on 30 something floor. Since we were a family group we booked two large suites with amazing amazing view!wow! Service at high level and excellent concierge. The refurbish was due, but now excellent interiors. The design of the Grand & Regency is rather cool if you'r into contemporary architecture. You will indeed find moore personal hotels but I would stay again for sure. The lounge was comfortable with good selections. Ok gym and excellent to travel here with children.