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“Charming hotel and beautiful neighborhood” 5 of 5 stars
Review of Hotel Drisco

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Hotel Drisco
2901 Pacific Avenue, San Francisco, CA 94115 (Pacific Heights)   |  
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Complimentary breakfast
Ranked #1 of 236 Hotels in San Francisco
GreenLeadersGold level
Tallahassee
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Charming hotel and beautiful neighborhood”
5 of 5 stars Reviewed November 24, 2008

We stayed at the Hotel Drisco in mid-November for 5 nights. This was our first trip to San Francisco and the staff was extremely helpful with maps and directions. We stayed in a 3rd floor suite which was very clean, spacious and comfortable. The decor of the hotel was charming - old fashioned and elegant but with all the modern necessities. It felt like we were staying in a friend's home instead of in a hotel. To my knowledge there is no air conditioning however it's likely not needed there most of the year. We simply opened the windows when needed to let in the wonderful bay breeze (the weather was in the mid to upper 70's, quite unusual we were told for that time of year - and much appreciated!!). We reserved the hotel's town car one weekday morning to go to Union Square along with another guest which was a fantastic service. The breakfast buffet was delicious (hard-boiled eggs, oatmeal, bagels, breads, croissants, fruit, meat and cheeses) and our coffee was refilled at our table each morning. We also loved the 24/7 coffee, tea and water available near the lobby , especially after a long day of sightseeing! We were able to order food delivered from "Waiters on Wheels" which was very convenient when we wanted to relax in our room (though our choice was an unfortunate one -Gino's Pizza was the worst I've ever had). We would probably have been much happier ordering any of the panini offered by the hotel. The Hotel Drisco is in a beautiful neighborhood (Pacific Heights) and we enjoyed walking around to see the gorgeous mansions and views of the bay. We used the nearby bus stop - only 2 or 3 blocks away - since we had purchased MUNI Passports though I recommend taking taxis to save time or walking if your destination isn't too far . (We walked to Union Street one day with no problem, then on to the Marina district and took a taxi back.) We had a rental car a couple days and parking was challenging one night but we were able to find a space only a block away. The second night we went to the same street and there were plenty of spaces available so it was really just a matter of knowing where to go. Check-out was friendly and efficient. The staff was always very helpful and courteous and we would definitely return to lovely Hotel Drisco! We absolutely loved it!

  • Liked — wonderful staff, beautiful neighborhood, charming decor
  • Disliked — nothing
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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1,049 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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English first
Central Scotland
1 review
5 of 5 stars Reviewed November 24, 2008

We loved this hotel. Although the location was not central the ambience, the helpful staff and the warm welcome made up for this. There was a city cab available every morning free of charge to take us downtown and a taxi back to the hotel was very reasonable (about $10). The room were spotless and the complimentary cheese and wine in the early evening was a lovely touch. This was altogether a hotel well worth a visit and when we go back to San Francisco we will certainly use it again.

  • Liked — Friendly, helpful staff
  • Disliked — Nothing
  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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DC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2008

This is a repeat visit for us. Staff is exceptional, from front desk to maid service. Better location than staying in congested area with all the street people and noise. Breakfast and evening reception made it feel like we were in someone's home. Every guest we talked with felt like the Hotel Drisco was a "real find". Rooms were extremely comfortable and quiet. We are coming back.
E & e.

  • Liked — Staff, rooms, neighborhood, breakfast, wine receptions, convenience, comfort.
  • Disliked — Liked everything
  • Stayed November 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
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Clearwater, FL
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2008

I traveled to SF on Oct 29, 2008 thru Nov 2, 2008 to get married. There were four of us in our party arriving early afternoon from the East coast. The staff was like no other I've experienced in my worldly travels - this staff genuinely showed care, and sincerity - which did not end at check-in. We weren't made to feel as if we were "putting them out" or bothering them with any requests. Our rooms were very modern, clean beyond any 5 star rating, with fresh fruit, & cookies every afternoon. Included with our room was an extensive breakfast; not included with our room, and still amazed was a gift and a bottle of wine provided by the hotel staff and a card signed individually congratulating us. The location was within walking distance to shops and restaurants, and parking, which was never an issue finding a spot, was free and would have been expected to pay at surrounding hotels. Hotel Drisco met and exceeded far beyond any expectation the four of us had. As one person in our party stated, "I have nothing negative to say about the hotel and staff - for me that just doesn't happen"! On our next trip to SF, if Hotel Drisco is unavailable during our trip, our schedule will change to reflect availability. Exceptional!

  • Liked — Cleanliness, Modern, Staff, Location
  • Disliked — None!
  • Stayed October 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Top Contributor
141 reviews 141 reviews
112 hotel reviews
Reviews in 96 cities Reviews in 96 cities
258 helpful votes 258 helpful votes
5 of 5 stars Reviewed November 10, 2008

I am often nervous when there are a few bad reviews, but I can only say our stay at the Drisco was fantastic. We were allocated a large, comfortable room on the top floor (409). It had no view, but we weren't there to look out the window anyway.
We were not troubled by noise, although I would guess the rooms on the ground floor or nearer the lift may be noisier. It is a simple thing to request a higher room when making your booking.
The bed was very comfortable, there is an in room safe, lots of hanging space, and a large bathroom. Tea and coffee is always available downstairs, as well as apples. Complementary water is provided the first night, but not thereafter.
Housekeeping was efficient and very neat, we never had to request the room to be made up (which I have had to do in more expensive hotels), despite sometimes not vacating the room until after 2pm - the staff seemed to keep track of when we were there, and worked efficiently around us.
There is a large DVD selection available at reception which we made use of, but otherwise we just used reception staff for taxi bookings really as we are fairly self sufficient. I was impressed to see how the staff dealt with all the trick or treaters that turned up on Halloween night - all charm and patience which was admirable.
Wireless internet in the rooms was quick and easy to utilise.
The breakfast was well laid out, and definitely what I like to eat - fresh bread, bagels, pastries, 4 types of cereal, oatmeal, cheese, cold meats, hot beverages. There were also condiments available eg mustard and mayonnaise which was a nice touch. Service was quick and efficient, tables were cleared quickly (necessary on weekends when there can be a short wait for a table), but there was never a sense of being rushed.
The evening wine service was a highlight, entirely due to the utterly charming wine waiter/concierge, Julio. Julio was the friendliest most helpful person we spoke with, and his recommendations for dinner and activities were all absolutely reliable. We took a ferry to Sausalito from the Ferry Building and the number 10 bus back all at his suggestion, and it was a great day out (much better than the tours from Fisherman's Wharf as well as more reasonable). Julio was also interested in places we ate at that he had not heard of, and made note of them for future guests. He really made our stay extra special.

  • Liked — Location, Julio the wine waiter
  • Disliked — It was all lovely
  • Stayed October 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Gurgaon
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2008

The hotel itself is beautiful with lovely grounds and fixtures. Old style but very warm and inviting. The hotel staff were friendly, however we stayed two nights and asked 4 times for a busted light to be fixed. We left with the light still not working.
Service to the rooms and in reception was good.
Its totally mind blowing.

  • Liked — Nothing
  • Disliked — Nothing
  • Stayed March 2004, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, CA
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 4, 2008

Just got around to checking this site and was surprised to read a
couple of the recent uncomplimentary reviews.

Our experience in late September on our first stay at the Drisco was beyond expectations. We felt the staff's warmth and friendliness from the moment we booked our reservation directly with the front desk, and later with a courtesy call to confirm our reservation 48 hours before our arrival. It must have been then that I mentioned surprise to find them full on the weekend of my birthday (in Oct.) because how else could we have been struck speechless to find ourselves in a beautiful, sunny, view room, with a split of chilled champagne and a BD card to welcome our arrival! It only got better, with the attentive, friendly service we enjoyed throughout our stay, especially from the doorman, Bob, who had also been the person who showed us to our room on arrival.

We feel fortunate to live in the wine country and to have found a new "home away from home" for those three or four times a year when we spend a night in the city.

Previously we have enjoyed our stays at other JV hotels in SF as well as the Aqua and Mill Valley Inn in Mill Valley, but none has felt as inviting in all aspects as this little gem tucked away in this most beautiful, quiet location in SF.

  • Liked — the charm and coziness, yet spaciousness at the same time
  • Disliked — nothing
  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Drisco

Address: 2901 Pacific Avenue, San Francisco, CA 94115
Phone Number:
Location: United States > California > San Francisco > Pacific Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in San Francisco
#2 Business Hotel in San Francisco
#2 Family Hotel in San Francisco
#4 Green Hotel in San Francisco
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
The Hotel Drisco, constructed in 1903, blends traditional elegance with the convenience, comfort, and amenities of a world-class modern hotel. Our warm hospitality, inviting atmosphere, and impeccable service are designed to please business and leisure travelers alike. Our complimentary services include a gourmet continental breakfast, evening wine reception, chauffeured sedan service to several popular San Francisco locations and complimentary high-speed Internet access. ... more   less 
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Also Known As:
Drisco Hotel San Francisco
Drisco San Francisco

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