We spent three nights here and could not fault the service provided. Comfy room, big bathroom, lovely breakfast, friendly staff. And there are lots of little extras that make it a special hotel - like the wine reception and champagne on arrival (we're on our honeymoon). The hotel is situated on one of the most prestigious streets in San Francisco and offered beautiful views from its high position. This did mean we were quite a distance from all the city action, however the walking did us some good! There is a great mix of restaurants and shops close by on Fillmore Street. We particularly liked SPQR and State Bird Provisions. A great place to stay!