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Hotel Drisco: Traveler Reviews


Hotel Drisco
Hotel class 4 of 5
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2901 Pacific Avenue, San Francisco, CA 94115
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Traveler Reviews

93% Recommend
4.5 of 5 stars 260 reviews
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The Hotel Drisco topped all our expectations!

Hotel Drisco

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5 of 5 stars
GoDiscover 8 contributions
Bolton, England
4/4 found this review helpful

Bolton, England

We have just returned from our first trip to California, which incorporated two visits to the Hotel Drisco. Having seen all the fantastic reviews we felt quite secure with our booking and were pleasantly surprised to find that the Hotel and Staff exceeded all expectations!

We received a very warm welcome on arrival and had a beautiful room. Bob was extremely helpful with providing us with a map and highlighting various useful items, which was a nice touch when in a new city.

The furnishings were all beautiful and we couldn't fault anything, from the lovely oak floorboards throughout the hotel, to the lovely crisp bedding.

Every evening the Hotel holds a complimentary wine reception which was a lovely start to the evening and gave a chance to meet other guests. This is hosted by Julio, who has a fantastic knowledge of San Francisco and was able to help us with many of our arrangements.

We spent a week touring the area then returned to the Hotel Drisco for the final few days of our holiday. It was lovely to return and we were given such a warm welcome it really felt like coming home! (We had also been upgraded to a Junior Suite which was an added bonus!) The front of house staff were all excellent and very professional, in particular Michael who helped us with a missing bag at the beginning of our stay and for whom nothing was ever too much trouble.

The position of the Hotel is great - probably the best in the City, surrounded by fantastic houses and very peaceful. It is a lovely walk down into the City and very easy to get around / back up the hills using either taxis or the local bus system, which we found to be excellent.

We wouldn't hesitate to recommend the Hotel Drisco to anyone looking for a classic, beautiful place to experience San Francisco.

  • Liked — Everything - from start to finish!
  • Disliked — Nothing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since September 14, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Older travelers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $315 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Could all those positive reviews be right??? You bet...

Hotel Drisco

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5 of 5 stars
Marsies14 31 contributions
Chicago, Illinois
2/2 found this review helpful

We had read all the lovely reviews of this hotel and couldn't wait to stay at Hotel Drisco. After a few days in wine country, we were exhausted and got to the hotel around 6. We checked in and immediately offered warm towels. So fancy! Now this is a boutique hotel and it is in an old building. But it is so charming and nice. When you walk into the room and see the beautiful white linens on the bed and everything is clean you know you are staying at a really nice place. Michael the concierge at night was very helpful in helping us figure out where to go that night and gave us maps and called us a cab! We stayed there 2 nights and had breakfast both mornings, such a nice spread of pastrys, cereals, fruit, juice, hard boiled eggs, cheese and ham, it was fabulous! The first morning we were going to meet downtown for a tour of SF and we had a cab called. It didn't come after about 25 minutes and we were starting to cut it close to get on the bus. The concierge (I forgot her name...) talked to the driver of the towncar and without hesitation he drove us down to the pier to our tour for the same price as a cab. It was a lifesaver..we would have missed our tour!! Everyone goes out of their way to make you feel really important and welcomed. And the neighborhood. Absolutely amazing. Some of the nicest homes are in their district and although hilly, we walked around and admired these old Victorian mansions. I would stay here again in a heartbeat!

  • Liked — Everything!
  • Disliked — Can
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since December 10, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $315 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fantastic boutique hotel

Hotel Drisco

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5 of 5 stars
stateofgrace-montana 2 contributions
missoula, montana
2/2 found this review helpful

Fantaastic boutique hotel located close to the Persido and a short distance from downtown SF and the Fisherman's Warf. Quite hotel with a very professional staff that was very anxious to please. Rooms, although small, were extremely comfortable and up to date furnishings wise. Room views were not spectacular however if you choose a "room with a view" you can have a beautiful view of Alcatraz Island and the Golden Gate Bridge. One great thing about the hotel is that our party of 7 arrived at different times ranging from 10:00 am till 2:00 pm we all had rooms ready for occupancy. What a great experience considering most times you have to store your luggage and hang around until a room is ready. This site served our purposes very well and a short distance to very excellent restaurants. This hotel gets a 5 star in my book.

  • Liked — staff helpfullness, setting in Persido area,
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 50-64
  • Member since January 06, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Families with young children
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $315 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Like coming home to a retreat

Hotel Drisco

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5 of 5 stars
therapygal 1 contribution
austin
3/3 found this review helpful

Our family just completed our second stay at the Hotel Drisco and it was every bit as wonderful as we remembered it from a year ago. At the end of a long day in the city, I felt as if I was coming home to a luxurious yet relaxed retreat. The rooms are spacious, beautifully decorated and appointed, clean and comfortable. The staff was friendly and helpful, often times giving us directions, calling a taxi for us, or recommending restaurants. And the complimentary breakfast is not only fresh and healthy, it is presented in a very relaxing setting. I plan to return to the Hotel Drisco whenever I'm in San Francisco and wouldn't hesitate recommending it as a place for others to stay.

  • Liked — Beautiful setting and surroundings, both in and out
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay July 2008
  • Traveled with Family with teenagers
  • Age group 50-64
  • Member since September 01, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $315 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Why so highly rated??

Hotel Drisco

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3 of 5 stars
teamhobo 1 contribution
Toronto
5/5 found this review helpful

After reading all the stellar reviews, my wife and I were thrilled we found a room at the Drisco on short notice for a couple of nights in August. We were on vacation in the bay area looking for a nice place to stay in San Fran before we headed to Sonoma for a few days.

We've stayed in several very good SF hotels in the past, and based on the high tripadvisor rating I guess we were expecting a lot, but this hotel was a BIG dissapointment. It was OK at best.

Very helpful doorman (not so much for the snooty front desk guy... seemed like new part-time staff). Rooms a bit cramped and LOTS of noise from creaking pipes, floorboards, and adjacent rooms. Also very cold since our in room radiator didn't seem to work despite someone coming to fix it... had to call for an extra electric heater. Mind you we had a discounted rate and probably got a poor room as a result(??). Breakfast was included and although we had trouble finding a seat, the meal was very good.

Bottom line is that this is an older property in a very residential neighborhood without a lot of amenities. Decent lodging for the price, but my wife and I can't comprehend why it ranks so highly. We're a bit baffled.

We didn't stay here the next weekend on our way home and we will not stay here when we return to SF in the spring. Again, not a bad hotel, but it simply doesn't seem to fit a top pick for SF, a city with so many fabulous hotels. We're thinking maybe top 100 would be more accurate. I can't emphasize enough how confused we are by the high ratings this property receives.

  • Liked — Unique location
  • Disliked — Older and a bit musty smelling, poor ventilation.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay August 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since August 31, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Older travelers
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Gerard Lespinette, General Manager
(Management representative)
Sep 8, 2008
We were very concerned to read this Guest's disappointment with the Hotel Drisco on their recent visit.

We do apologize for the lack of warm welcome they received from one of our staff, and he has been reminded of our firm policy in his matter which he failed to follow.

It seems these Guests were expecting some other kind of hotel and so were disappointed. We are a small property of barely 48 rooms, we are not located in the center of town, but in elegant, and quiet, Pacific Heights.

The Hotel Drisco was built in 1903. It was completely renovated and updated with every convenience 12 years ago, and has enjoyed several renovations since then, the last completed in May of this year. We must acknowledge that we recognize the special challenge in running a vintage hotel. Our heating system was updated in 2004, and we know that popular as we are, the Drisco still shows some signs and sounds of her age. We pay careful attention and do the utmost for the comfort of our Guests.

Our experience of such a high rate of returning Guests prompts me to suggest that these guests, taking all into consideration, consider giving us another change.

Sincerely yours,
Gerard Lespinette
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $315 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hotel Drisco Address

2901 Pacific Avenue, San Francisco, CA 94115