Couldn't have asked for a better place to spend our first two nights in the USA. Welcoming and comfortable. The location is not ideal if you are not a fit walker or prepared to hire cabs, but everything about the property makes it worth the effort of getting up the hill. Breakfast was a plentiful and delicious continental style and the wine and cheese in the evenings was a great way to wind down after a busy day and offered an opportunity to mix and chat with other travellers. We enjoyed the walk too and from the attractions as we then did not need a gym or pool for exercise and we were able to get a great view of Pacific Heights and all the unique architecture and grandeur that is San Francisco. Highly recommend this property to travellers that like the service, charm and facilities of a boutique hotel.