Staff is very friendly and helpful. Accommodations were clean and roomy. Located in a beautiful part of the city. I chose this hotel because of the good reviews and it's proximity to UCSF Medical Hospital. They serve a beautiful breakfast buffet in the morning with the best coffee anywhere. Every evening for an 1 1/2 hours they have wine, cheese and appetizers. I thought it would be just a "tasting" but they let you help yourself to full glasses of excellent California wines. I wrote them all down to buy later.