We stayed for four nights in this very comfortable and quiet hotel situated in the Pacific Heights area of San Francisco. Unsurprisingly It is on a hill and has a corner position so the rooms on the front do have a view towards the harbour. The public rooms are tastefully and comfortably furnished, it felt rather like being in a friends country house. The staff are discreet and efficient and we found the concierges helpful and welcoming. The room was large as was the ensuite bathroom, Agraria products, with a very comfortable bed and pillows. The breakfasts were delicious with fresh and dried fruits, various fruit juices, cereals, fresh breads and pastries, porridge, yoghurts, cold meats and cooked items to order. Tea, coffee and water are available 24/7 in the sitting room and bottled water and chocolate biscuits provided every afternoon, ice too if required. A wine reception is offered each evening from 5pm to 6.30pm accompanied by cheeses, fruit, charcuterie and a hot hors d'oeuvres. A daily newspaper is provided to each room with others available in the sitting room, and there is a chauffered car service each weekday from 7 to 9.30am to the city centre. This is the only place where we heard classical music played, but not exclusively. The minor criticisms are that the room safe is too small for a laptop, the walk-in wardrobe has no light and there is no restaurant. However, local restaurants are within a 10-15 minute walk and bus routes are closeby. It is fully carpeted with creaky floorboards (!) and a small lift. Whilst we loved it, I can appreciate that it may not suit those in the 20-30 age-group.