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“Nice Hotel, Great Location” 4 of 5 stars
Review of Hotel Bijou

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Hotel Bijou
2.5 of 5 Hotel   |   111 Mason Street, San Francisco, CA 94102 (Union Square)   |  
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Hotel amenities
Ranked #121 of 233 Hotels in San Francisco
Albany, Oregon
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“Nice Hotel, Great Location”
4 of 5 stars Reviewed October 19, 2013

I had a late change in plans and looked for a hotel in San Fransisco near the Mascone Convention Center for a professional meeting in October. All the hotels suggested by the convention were booked, so I looked for a place to stay on Trip Advisor. I found the Bijou, booked it, and was quite pleased with how it worked out. The location was a quick walk to the convention center, very near the BART station (so it was easy to get to and from the airport without paying a lot for a taxi). The staff was great. Warren, the evening lobby clerk, gave some great advice on where to eat, what to do, and was very entertaining to chat with. The room was okay. This place is a little older, but they have kept it up pretty well. The TV had limited channels and not the greatest picture (not a big deal for me) and the mattress was a little too firm, but I can't really complain. It was a good price and in the end worked out real well. I had a room in the back, and it was quiet at night. Others have complained on this site that the rooms overlooking the street are noisy at night, and I can believe them.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBijou111, Front Office Manager at Hotel Bijou, responded to this review, October 23, 2013
Dear Guest

Thank you for the review, and mentioning the staff we appreciate the opporunity to serve you.

Kind Regards

Blanca Rivera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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527 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Newport, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 16, 2013

At first glance you do worry that this is in a 'dodgy' area, don't be put off. Once you step inside all is good :) Quite a cosy little 'boutique' hotel that is literally on the doorstep for everything. Rooms are clean and acceptable, however, the only thing missing, for me, was tea/coffee facilities in the room. There is an un-limited supply of fresh coffee in the 'cinema' downstairs, but you have to ask for milk if the dining room is shut. We had a 'side' room, that looked out over, what can only be described as a 'mini ghetto' :0...always homeless people outside, enjoying 'harmless' frivolities! They never bothered us once, but beware and take ear plugs, these can be picked up on reception also! We found the location amazing, as it is literally around the corner from Union Sq, where you get all the major retail outlets and also where you can be first to pick up the cable car that runs all the way to the Wharf and around SF, it's also 5 mins from the BART. All in all, terrific stay at the Bijou and would definitely stay there again if ever in SF :) Enjoy and take it for what it is.

Room Tip: Avoid room 216, this is on the side of the building and has a view over the ghetto :/
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBijou111, General Manager at Hotel Bijou, responded to this review, October 23, 2013
Dear Guest

We look forward to that return visit already, and yes the hotel bijou has a wonderful location, accessible to shopping, cable car, moscone. and great dinning restaurants.

Thank you for taking the time to share your visit with us.

Kind regards

Blanca Rivera
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
3 of 5 stars Reviewed October 6, 2013

The positives are the hotel is charming, clean, central, and convenient to transit.

The negatives are that there are no air conditioning in the rooms and noisy at nights with the street dealers below your room window. I used earplugs at night to sleep and the people below are harmless as long as you mind your own business.

Depending on your expectations, this place is not for everyone. I would not stay in this place in the hot summer months without air conditioning. In the cooler months I would stay again.

For the price, it is worth staying if you can put up with the noise.

Room Tip: All the rooms with double beds have their windows facing Eddy Street where the noise can be excessiv...
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBijou111, General Manager at Hotel Bijou, responded to this review, October 23, 2013
Dear Guest thank you for staying at the Bijou we appreciate you taking the time to write a review. Yes the Bijou, has good location next to shopping centre, cable car turn around, union square, moscone convention centre, and next to a lot of great dinning restuarants, quiet rooms are available upon request, and we do supply fans for the few hots summer days that san francisco has. we look forward to a return visit.

Kind Regards

Blanca
General Manager
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wakefield
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 1, 2013

Stayed here in 2012 and would recommend it to anyone visiting the city. It is located 2 mins from all the local transport systems and whilst it is next to a busy bar there is surprisingly little noise.
The room was really clean and spacious, the only issue I would say was whilst the shower was big enough I did have to dance around to get wet!
The staff were lovely and really helpful.
There are films shown every night where San Francisco is featured and this is free along with tea, coffee and hot chocolate.
Would stay here again

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBijou111, General Manager at Hotel Bijou, responded to this review, October 8, 2013
Dear Guest

Thank you for taking the time to write a review, I am sorry that you had a room with a small shower, we do have bigger bathrooms and showers, please remember that you can always ask the front desk for this accomodations.

Kind Regards

Blanca
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
paris
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 27, 2013

The hotel is in an extremely convenient location: close to the subway and bart station, cable car, tram and rental car return for most rental companies. The Bijou is clean and charming, except for the windows that would seriously need some cleaning. Yes the wifi is slow but it's free and tha shouldn't ruin your stay.
Warren at the front desk was a great help. He was full of relevant advice and thanks to him we discovered one of the best (if not the best) japanese restaurant in san francisco. He speaks fluent french and is barrel of laughs.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBijou111, General Manager at Hotel Bijou, responded to this review, October 8, 2013
Dear

Guest thank you for staying with us and taking the time to write a review, as well for mentioning a staff member that had remained memorable to you. We look forward to seeing you in the future.

Kind regards

Blanca Rivera
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
1 review
3 of 5 stars Reviewed September 22, 2013

I stayed in this hotel for two days.
They have check-in time as 3 pm and no matter if you have flown international and tired. Still hotel management will keep their promise -- They will not give you room before 3 pm ;-)

Internet connection is soooooooooooooooooo slow.

Breakfast is okay and room was clean.

  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBijou111, General Manager at Hotel Bijou, responded to this review, September 24, 2013
Dear Guest

We are very sorry for the wait in time, we guarantee room to be vacant and clean by 3 pm. Check out time is at 12 noon, from there housekeeping needs time to clean the room. With it being peak tourist season hotel is running at high occupancy. we wished to accomodate our guests as best as possible. If the room is not available we will gladly store your bags for you and try to get a room going as fast as possible. Once again we are sorry for the inconvenience and thank you for taking the time to write a review.


Kind Regards

Blanca Rivera

Hotel BIjou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nice, France
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 21, 2013

What Hotel Bijou lacks in modernity it makes up for in charm.
The location is very convenient, the staff were friendly and the room was clean and comfortable.
Downers was that the internet access was not fast enough, and skip the breakfast.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBijou111, General Manager at Hotel Bijou, responded to this review, September 23, 2013
Dear Guest thank you for the review. We will continue to work to improve on our "downers", breakfast which is $7.05 per person/day buffet style bagels, toast, waffles, pancakes, oatmeal, cereal, yogurt, hardboiled eggs, fruits and vegetables with juice and cofee, as well as internet speed which is complimentary wireless. We look forward to a return visit.

Kind Regards

Blanca Rivera
Hotel Bijou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Bijou

Address: 111 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco > Union Square
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #121 of 233 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Bijou 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Hotel Bijou is the most unique of all the Bay Area boutique hotels in downtown San Francisco. Inspired by San Francisco’s rich cinematic history, our San Francisco Union Square hotel is adorned with classic movie palace designs and dramatic Hollywood portraits. We even have a mini movie theater in our lobby showing a nightly double feature of glamorous San Francisco-based movies.Each of our 65 comfortable guest rooms in our Union Square hotel in San Francisco is named after a motion picture shot here in the city. Using the original movie stills as decorative accents, Hotel Bijou provides our guests with the most interesting downtown San Francisco hotel rooms while simultaneously keeping you centrally located to everything this exciting city has to offer. ... more   less 
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Also Known As:
Bijou Hotel San Francisco
Hotel Bijou San Francisco
Bijou San Francisco

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