This hotel has an excellent location but is in dire need of repairs, and the service at the front desk needs improvement. I am not sure when ripped wallpaper, broken beds, and mis-matched furniture became the definition of cozy and unique. But this hotel's best feature is the location...which it shares with many other hotels. I have stayed at many hotels in the Union Square area (Sir Francis Drake, Westin St. Francis, Handlery, Marriott, Nikko) but we chose this one based on the pictures and because the others were booked due to a convention. For the price, this was terrible. The issues were numerous, but the most outstanding were how poorly the room was. I knew it would be small....that is fine, but the TV remote didn't work, the shower head didn't work, the bed literally sloped to one side and was badly broken, the wall paper was ripped on the bathroom, and no two pieces of furniture matched in the room. It looked like it was assembled at a garage sale! The staff at the front desk barely speak English, which was trouble for some of the guests from England that we witnessed trying to get help.
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- Also Known As:
- Beresford Hotel San Francisco
- Beresford San Francisco