I stayed here with my family in July 2011 for a couple nights. The hotel is small, quaint and has the look of yesteryear. A nice decent place, for a reasonable price. The room was average with small kitchen in the corner, bathroom has a nifty bidet in it. I stayed on the first floor, which required you to go up about 6-8 steps. This was difficult for me, because this was the last stop on my trip and I had heavy luggage. The location was fairly convenient, and easy to get around. I did not attend the wine and cheese hour, but the morning breakfast was just okay. A light breakfast of coffee and danish is what was available.

A very old, historic (almost Victorian in essence) hotel. Well located, at walking distance (4 blocks) from Union Sq. (a central touristic point to start al your sightseeing tours in SF).
It is located at the corner of Post St. and Jones St. If you turn south in Jones You’ll enter the Tenderloin (a district depicted in Will Smith’s movie “The Pursuit of Happiness”), safe to walk in any time of the day, I would not recommend to walk it at night
If you turn north, You’ll start to climb Nob Hill, the place for old mansions and high income society. A posh hotel, cathedral, very nice spot of SF, impeccable views.
The hotel has, nice rooms, but don’t go for the lower prices ones. They are small and look to an inner patio… They are not nice.
I took a suite almost right at the corner, and it was very nice. Ample bathroom, a kitchenette, a large window looking to Jones St. Room Drawbacks, the heating system must be date from the lates 1800. Hot water through radiators. Noisy. They turn it on at 6 pm and of at 10 pm. For me, that like to be almost naked, the room remained cold. We went in last days of may.
The hotel is old and not so well preserved. But is very well located, at very decent prices (one thing that SF doesn’t offer)
We went by car. From the moment you ask the valet parking to bring it, it takes at least 20 minutes to arrive. Sometimes, they’ll forget You asking. So be patient and pay attention.
Last chapter, the breakfast. I would not rather say that it has breakfast included, unless You call breakfast to self service from a pot with coffee, a pot with hot water, some tea bags selection, a basket of rolls or muffins or buns (they change the selection every day) or sometimes apples (no muffins or rolls that day). All served in the reception lobby in paper vases and paper plates, no tables, just the cushions and seats that the lobby has. A very nice reception lobby indeed. They should improve the breakfast service or not to serve it at all.

We have stayed at the Beresford Arms many times in past 10 years during the holidays - and it finally feels like the place needs some revitalization! We were on the 8th floor, in a stifling-hot suite. We had the bellman turn the heat off, but that did not seem to help at all. It felt like we were in grandma's attic - and the decor reflected that. The wallpaper in the room looked like it had been applied during the 50's or 60's, the bedspreads from the same era. The lobby is always beautiful at Christmas, which is why we choose to come here, once again.
This time, however, our check-out became a lesson in patience. We ended up waiting almost one hour for our car to arrive. We questioned this after 40 minutes of patiently waiting, and the front desk called the garage, only to be told that the garage had not received the first call. So, we waited another 20 minutes for the car to arrive. All in all, this left us with a very bad taste in our mouths, and I doubt we will return. There are too many other hotels of the same price downtown to risk going through this experience once again.

Well located hotel close to Union Square made it convenient for attending the convention in Moscone Center. Most of the staff was friendly but some at the front desk were a bit rigid. Regular room was just that. The suites, which some of our group stayed in, are spacious. Street noise was an issue for pretty much everyone. Nice lobby and wine social made it a great place to gather.