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“Hotel needs some attention paid to it!” 3 of 5 stars
Review of Beresford Arms

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Beresford Arms
3.0 of 5 Hotel   |   701 Post Street, San Francisco, CA 94109 (Downtown)   |  
Hotel amenities
Ranked #108 of 235 Hotels in San Francisco
Ukiah, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Hotel needs some attention paid to it!”
3 of 5 stars Reviewed December 11, 2012

We have stayed at the Beresford Arms many times in past 10 years during the holidays - and it finally feels like the place needs some revitalization! We were on the 8th floor, in a stifling-hot suite. We had the bellman turn the heat off, but that did not seem to help at all. It felt like we were in grandma's attic - and the decor reflected that. The wallpaper in the room looked like it had been applied during the 50's or 60's, the bedspreads from the same era. The lobby is always beautiful at Christmas, which is why we choose to come here, once again.
This time, however, our check-out became a lesson in patience. We ended up waiting almost one hour for our car to arrive. We questioned this after 40 minutes of patiently waiting, and the front desk called the garage, only to be told that the garage had not received the first call. So, we waited another 20 minutes for the car to arrive. All in all, this left us with a very bad taste in our mouths, and I doubt we will return. There are too many other hotels of the same price downtown to risk going through this experience once again.

Room Tip: I would ask to stay on the lower floors in order to avoid the heat !!
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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745 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nanaimo, Canada
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 9, 2012

Well located hotel close to Union Square made it convenient for attending the convention in Moscone Center. Most of the staff was friendly but some at the front desk were a bit rigid. Regular room was just that. The suites, which some of our group stayed in, are spacious. Street noise was an issue for pretty much everyone. Nice lobby and wine social made it a great place to gather.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburn, Alabama
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 3, 2012

The absolutely worst hotel I have stayed in, over the past few years. This hotel is desperately in need of some TLC. It needs some basic upgrades (air conditioning would be a nice start). The carpets are worn out and in some of the rooms, they are really disgusting. There is only one rather small elevator, so be prepared to wait for a long time each time you want to use it. The so called continental breakfast is just some croissants and cantaloupe (even motel 6 has scrambled eggs!). The bathroom doors don't lock. Finally, one of the pipes in our bathroom started leaking on our last night, and spread water all over the bathroom floor. What a wonderful feeling!

The people who work here do try their best to make you comfortable, but there is precious little that they can do.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 1, 2012

Me and my husband stayed there for three days in the beginning of nov/2012.
The location is great very close to the union square which is excellent if you're into shopping.
The rate is excellent and includes free wifi all over the hotel with a decent connection and breakfast. But all you'll find is coffee, a couple of muffins and watermelon.
Parking is not included, if you intend to rent a car is better to stay away from this area where parking is crazily expensive, the overnight rate varies around $35.
Despite being in an area with a lot of movement noise was not a problem.
The rooms are spacious, and if u grab one of the bigger ones theres fridge, microwave and coffee maker available.
The mattress is horrible! Really! If you are prone to back aches like stay somewhere else..

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
56 reviews 56 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 29, 2012

I really wanted to go to this hotel because of its history and first impressions didnt disappoint. The staff are all extremely helpful here - allowed us to print for free, gave us directions and helpful suggestions. The afternoon wine and cheese was awesome!!! A nice quaffing red with some great little nibbles to go with it...and the staff are very good at asking if you would like a top up!
The hotel is an easy walk to Union square but the other way is more of a shady side of town and its advisable no to enter it.
I didnt have the breakfast - pastries and tea/coffee isnt my cup of tea (so to speak) and I prefered going to the little convenience shop over the road and using my fridge...
The rooms were stuffy and hot!! I had to use the pedestal fans provided to get a good nights sleep (and it also blocked out some of the street noise)...Our room had a door on the bathroom that I was always worried I would get stuck in the bathroom - not ideal when trying not to wake others in the room overnight!!
However the room cleaning staff let this place down...I was really disappointed by the lack of care taken by the people cleaning my room daily.

Room Tip: ask for a room at the back of the hotel
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 21, 2012

The best thing about Beresford Arms is undoubtedly its location and price. With a rate of about USD120+ per night (inclusive of taxes) and a 3-block walk to Union Square and a further 10-minute walk to Powell Street BART/Powell Street Cable Car station/F-Line bus stop and the shopping heart of San Francisco along Market Street, this accommodation is definitely worth it. It is also easy to get to the following major attractions in San Francisco from the hotel:
- Alcatraz and Fisherman's Wharf: F-Line bus from Market Street
- Golden Gate Bridge: Muni Bus no. 28 along Geary Street and change to Bus no. 38
- Berkeley: Take the BART from Powell Street to Downtown Berkeley

There are also 2 convenience stores directly across Post Street and Jones Street, where you can buy daily necessities, such as bottled water. Food wise, Beresford Arms is easily accessibility to restaurants of all cultures - Japanese (Sakana along Post Street and Sanraku along Sutter Street), Thai (iThai along Post Street), American (Honey Honey along Post Street), etc. One thing that may be a concern to some is that Beresford Arms is located right at the northern edge of the infamous Tenderloin (the seedy neighborhood of San Francisco). However, in my daily walk to and from the hotel, I have had no "eventful" encounters.

Although the hotel's amenities are of a 2 or 3-star standard, the room and bathroom are clean, well-kept and comfortable. There is also free Wi-Fi and 2 desktop computers at the lobby where you can access the internet. Breakfast, which is held at the lobby daily from 7-10am is free, simple and cozy where you can help yourself to a delightful mix of muffins, croissants, fruits and hot beverages (coffee, tea and chocolate), while mixing around with other guests. There's also free wine and cheese available daily from 3.30 to 5.30pm.

Service wise, the service staff are most helpful. They assisted to change my USD100 notes into smaller denominations and provided good concierge services. Airport shuttle at USD15 is also available. You just need to arrange with the service staff a day or two in advance.

The downsides are that the rooms can be noisy due to the intermittent sirens from emergency vehicles speeding down Post Street and the noise transmitted from the neighboring rooms (the walls are rather thin).

Overall, I'd a pleasant one-week stay at Beresford Arms and would recommend this to any one travelling to San Francisco for a holiday.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 20, 2012

We arrived late and tired after a long journey, and were welcomed like old friends, so were immediately revived. Staff unfailingly friendly and helpful. We were given an upgrade so had a kitchen attached to our room. The room was large and very comfortable, clean and well equipped - the free wifi worked well too. Best of all was the afternoon cheese and wine get-together where we made fascinating contacts with other guests. We were offered free wine and snacks for over an hour, with a waiter coming round to fill glasses. There was a jar for gratuities which we gave to generously because we were so impressed. Breakfast was included and this was a simple selection of pastries and fruit, with tea and coffee - really all you need to fortify you for a day exploring SF. Good position near Union Square. You CAN walk to Fishermans Wharf, but better to go on the cable car!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beresford Arms

Address: 701 Post Street, San Francisco, CA 94109
Location: United States > California > San Francisco > Downtown
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #108 of 235 Hotels in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Beresford Arms 3*
Number of rooms: 96
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