This was our 2nd time in the city but 1st at this hotel. It is ideally situated just 3 blocks from the buzz of Union Sq. The place has a great charm & nice architecture. The staff are all bright, happy & helpful. The room we had was lovely, with 2 queen beds & a really well appointed en suite. There is a stocked fridge that can be used if you need a drinks & you pay for what you use. Breakfast is a simple but adequate continental style laid on in the beautiful lobby. If there is a down side, it is that because the building is old it is not well soundproofed by modern standards & the regular emergency vehicles that are inevitable in any big city can on occasion disturb sleep.

First thing that hit me were how large the rooms were. For being a heritage building I was expecting more 'European' sized rooms. Lots of space, large bathroom and a little kitchenette. It was the best price in this area that didn't have horrible reviews, and we were so glad we stayed here. There was some street noise, but we found turning on the fan that was in the closet created the perfect 'white noise' and allowed us to sleep soundly.
Location was great, close to Union Square, restaurants and transportation. We were here 3 days and got the 3 day MUNI pass which was great, well worth the $21 each. Used it for cable cars, subway and buses, quickest way to get anywhere in the hilliest city I've ever been in.
I would definitely stay here again and for those who complain, you can go spend $400/night to stay at a chain hotel a block down the road.

We spent 3 nights @ this hotel last weekend. The location is excellent! We were only a few blocks from just about anywhere - cable car, Union Square, BART station. The staff were all very friendly and helpful. Coffee was always on early & we enjoyed the nice continental breakfast every morning. The room was spacious & the service was excellent.

The hotel is a few blocks west of Union Square on Post Street. Post is much safer and quieter than Geary St. where I stayed last time. There aren't as many pan handlers. Market St. is also just a few blocks away. There are many ethnic restaurants a block down the street on Jones and on Post. A drugstore is a block or so away on Geary and Taylor. There are numerious neighborhood groceries within a block as well.

The hotel is packed because the rates are very reasonable for a well-located hotel.

I was in a ground floor renovated room. The hotel has the potential for grace and comfort. Sadly, the owner did not not invest adequately in its renovation. The windows are thin, letting in drafts and street noise. There are no window screens and flies visit, looking for supper. The construction of the shower stall did not allow for proper closing of the door. However, unlike many newer hotels, the furnture, though shabby, offers plenty of drawer space. The ceilings on my floor were relatively high. The rooms could have been comfortable and lovely, if only the owner had invested in adequate quality renovation and spent just a bit more for furniture and room fans.

The staff was friendly and attentive. Breakfast is sweet rolls and coffee with some fruit. There is a Happy Hour with snack mix, Ritz crackers and sliced supermarket cheese. Free wine is provided but I don't drink so I can't report on that.

There are also computers for guest use in the lobby and in the first floor hallway. Wifi is available in rooms. I could not get cell phone reception in my room but I really didn't mind.

San Francisco is so expensive that for the $150.00 per night that I paid, I am not sure that I could get anything better. I also don't spend that much time in my room so the accommodations met my needs.

I think I would have paid a bit more to see this lovely old building get the treatment it deserves. The ghosts of those who frequented these rooms when the hotel was grand must be sighing in despair. If they appear this Halloween, perhaps they can ask the owner to properly restore their former haunt.