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“Quick layover” 2 of 5 stars
Review of Union Square Plaza Hotel

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Union Square Plaza Hotel
2.0 of 5 Hotel   |   432 Geary Street, San Francisco, CA 94102   |  
Hotel amenities
Ranked #174 of 235 Hotels in San Francisco
Seattle
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Quick layover”
2 of 5 stars Reviewed 2 weeks ago

No amenities, it is old, with spring like beds and tube TV's, but it was clean and close to shopping, restaurants and where we needed to be. Service was great at the front desk. Served our purpose well,

  • Stayed December 2014, traveled with friends
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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377 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Hamburg,Germany
Top Contributor
82 reviews 82 reviews
38 hotel reviews
Reviews in 38 cities Reviews in 38 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a great hotel is you are a good sleeper. It is only a block from the Union Square Plaza where many of the bus trips starts/drop off in the city (as alternative to Fisshermanns Wharf). Small restaurants next to the know fast food place, also plenty of options of breakfast restaurants in the the closer area. Chnatown in walking distance, cable car stations are within a few blocks from hotel and ca 1,5 km from the Fischermans wharf. there is a large mall just down the street from the hotel.

Hotel is a little run down, but very clean. Has good bathtub/shower and toilet and the sink is located in the bedroom itself so easy when 2 people need to get ready. Double bed is good. There is a elevator availiable so convinient if you do not want to take all the stairs to the top floors.
Reception is occupied day/night and staff is very friendly.

Only issue we had was the nightly pick up of trash at night which is done in the alley behind the hotel, so it is quite noisy and therefore good sleepers are recommended.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Minnesota
Top Contributor
59 reviews 59 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

About 2 blocks from Union Square in one of those areas that are borderline good area. By day, it is a normal street but at night, it is a place for rowdies and panhandlers. The hotel itself is fine. Good service, clean rooms with great beds! The room is small and the bathroom is so small the the sink doesn't fit so it is in the main room. It is definitely Old World charming.

Room Tip: The hotel is quiet all the time.
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  • Stayed November 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Belfast, United Kingdom
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this hotel using an online booking system and believed when I was booking it was a 3 star though later found out its only 2 star. We stayed here for 4 nights and found the location perfect for just about everywhere. The hotel is an older building with European sized rooms and older furniture. The room we stayed in was clean but basic but there was always an odd smell in the corridors. The older guy on reception at night time was very pleasant and would talk away to us but some of the other staff (not all) seemed like they couldn't be bothered.
Cons of the hotel: the wifi is so poor it took between 5 and 10 minutes to load one website, even though the connection was strong.
For the price we paid, this was an OK place to stay and I would recommend it if your on a budget.

  • Stayed November 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Missoula, Montana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 15, 2014

This week , I stayed at the Union Square Plaza Hotel, now the second time. Outstanding locatioon at a very reasonable price for any bigger city, especially for San Francisco.
The staff was very helpful and the room was clean. It is in the historic part of SFO and naturally an older building. They neighborhood is very safe. I will stay here again when my travel takes me back to San Francisco.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 9, 2014

Advantages:

Nice service
Great location
Clean

Disadvantages:

Old, very small rooms
Disgusting smell
No air, tried opening the windows, but the building next to us that I could touch from the window wouldn't let any air in. At least they gave me a fan
Forget about wifi
Can't even get coffee in the morning
Very loud

  • Stayed September 2014, traveled with friends
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed October 28, 2014

Horrible internet connection, no coffee, no breakfast, no freezer in the room, no light in the room, too much noise at night, attendants were not nice (they seem to be there by obligation). Only the cleanser was fine and friendly.

Too much money for a simple bed.

Stayed October 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Union Square Plaza Hotel

Address: 432 Geary Street, San Francisco, CA 94102
Location: United States > California > San Francisco
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #174 of 235 Hotels in San Francisco
Price Range (Based on Average Rates): $
Hotel Class:2 star — Union Square Plaza Hotel 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hotel Union Square Plaza
Union Square Plaza San Francisco

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