Stayed here for 2 nights in October and found the staff to be helpful and friendly and the hotel itself to be well maintained. The room was a good size, it was clean and not at all tired, the bed was comfortable and really the only thing I could complain about was the porters at the hilton across the street using a horn/siren to get the attention of taxis late at night, but that's not the Serrano's fault.
The location was good, although on the edge of an area that you wouldn't want to walk through - luckily to get to the centre / union square you walked the other way so it didn't end up being an issue. It's about a 5 minute walk to union square, the cable car turnaround and the main shopping street so well located for getting around.
- Official Description (provided by the hotel):
- The Serrano Hotel elegantly embodies the spirit of San Francisco. Housed in a beautifully restored 17-story Spanish revival building, this welcoming boutique hotel provides an extraordinary and engaging focal point for an unforgettable stay. In the center of the city, the Serrano Hotel is within easy reach of Union Square, Moscone Convention Center, the Financial District and San Francisco's best theaters and shops. Adjacent to the Serrano Hotel is the lively Jasper's Corner Tap & Kitchen. ... more less
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- Also Known As:
- Kimpton San Francisco
- Serrano Hotel San Francisco