I am not sure what problems recent reviewers experienced but on a second trip here this year and also as a regular returning visitor, I do not see any noticeable changes in quality or staff attitude. In fact I booked this trip as a birthday break and received a wonderful gift bag plus sparkling wine and desert in the restaurant downstairs. The Jaspers staff went out of their way to make the visit enjoyable and were extremely courteous. However, I would like to see a wider selection of wines at the evening wine reception, not all visitors are able to enjoy the limited selection on offer. Raid the minibar and free internet are a boon to business travelers.
- Official Description (provided by the hotel):
- The Serrano Hotel elegantly embodies the spirit of San Francisco. Housed in a beautifully restored 17-story Spanish revival building, this welcoming boutique hotel provides an extraordinary and engaging focal point for an unforgettable stay. In the center of the city, the Serrano Hotel is within easy reach of Union Square, Moscone Convention Center, the Financial District and San Francisco's best theaters and shops. Adjacent to the Serrano Hotel is the lively Jasper's Corner Tap & Kitchen. ... more less
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- Also Known As:
- Kimpton San Francisco
- Serrano Hotel San Francisco