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“Pleasantly surprised.” 5 of 5 stars
Review of Hotel Palomar San Francisco - a Kimpton Hotel

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Hotel Palomar San Francisco - a Kimpton Hotel
4.0 of 5 Hotel   |   12 Fourth Street, San Francisco, CA 94103 (SoMa)   |  
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Enjoy cocktails for $1!
Ranked #55 of 234 Hotels in San Francisco
GreenLeadersSilver level
Garrison, New York
1 review
“Pleasantly surprised.”
5 of 5 stars Reviewed yesterday NEW

Not only is this the perfect location, with access to the train and cable cars just a block away, but it's comfy and cozy too. Rooms are a bit small, but that's par for the course in SF. The staff was amazing and friendly, the bar/restaurant was very nice for breakfast and nightlife, and lobby wine tasting was the candle on the cake. Love this place.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 reviews from our community

Traveler rating
    28
    25
    7
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
  • Indonesian first
  • Italian first
  • Spanish first
  • Any
English first
1 review
1 of 5 stars Reviewed 3 days ago NEW

Reserved a room at the Palomar San Francisco using Kimpton rewards. Specifically requests a room with two beds. When I arrive I was told only single bed rooms available and was given room with Handicap bathroom. Guess this is the way Kimpton rewards its loyal customers.

Stayed May 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, 2 days ago
Hello David P,

Oh no! I am very concerned about how you stay went. I really want to figure out how we can make sure this never happens again and make it up to you. Would you be willing to reach out to me at adam.mcfarlin@hotelpalomar.com.

I hope to hear from you soon.

Regards,
Adam McFarlin
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 4 nights over Memorial Day weekend and enjoyed our stay. The location was perfect. Close to shopping, food, the BART, and Union Square. Our room had two beds. The beds were small. (Not queen.) We had to ask for extra pillows. The room size was sufficient for our party of 4. The hotel has coffee and tea in the morning. And a wine tasting in the evening. They also have fruit infused water in the lobby all day. (The strawberry was our favorite.)

  • Stayed May 2015, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mechanicsburg, Pennsylvania
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Concierge was very helpful. Found us a wonderful Italian restaurant and a seafood place. Explained cable cars and bus services. Booked our bus tours, made our dinner reservations. A fountain of San Francisco knowledge. Our rooms were very clean and quiet. If you like quiet, suggest the 9th floor. There is a bar and restaurant on the 5th or 6th that can get a little noisy. Rooms were well appointed, right down to the umbrella in the closet. Arranged for a limo to the airport that didn't break the bank and was stress free. All in all a very pleasurable experience.

Room Tip: 9th floor is the best for a good night's rest
See more room tips
Green Features: Rooms had separate wastecans for recycling. You could elect to not have your towels washed each day during your stay.
  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, yesterday
Hello JanReads,

I am so happy that you chose our hotel and you had a great time. See you next time you stop by the Bay!

Adam McFarlin
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Great location. Close to everything. The lobby was really cool. There was four of us and I was expecting two queen beds however I was unpleasantly surprised to see that they were both full beds. The bathroom was tiny as well. I understand $/sqft is very high right now however it seemed deceiving to have such small beds. If you are taller than 5'6 you may want to reconsider your room stay.

  • Stayed May 2015, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, yesterday
Hello ChadCluff,

Thank you for your feedback in regards to your recent stay. Our rooms with two beds are indeed double beds or full size beds. We also have Deluxe Suites in the hotel which have a king size bed and a pull out couch which is a queen size bed.

I hope we get the chance to welcome you back.

Adam McFarlin
Operations Manager
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Atlanta
Top Contributor
82 reviews 82 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I've stayed at several hotels in this area when on business trips and this has become my go-to hotel. Great location and the staff has always been very helpful with restaurant recommendations, directions, and getting me a cab at 4am for an early flight. The hotel is very comfortable and the restaurant in the hotel is very good.

Also, the complimentary wine bar they have each evening from 5-6pm is a nice welcome back from a day at the office.

  • Stayed May 2015, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, yesterday
Hi Khcarlso,

Thank you for your review. I will be sure to save a glass for you at wine hour!

Regards,

Adam McFarlin
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I wish we had spent more than one night here! Convenient, lovely and close to some great food. We had a wonderful stay after a long flight, slept like a baby. Woke to an amazing view. Highly recommend this for location and for comfort.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, yesterday
Hello Karen M.,

Thank you so much for the 5 stars! The next time you are in town we hope that you spend more than 1 night with us. Maybe the next time you stay with us we can send you a fish to keep you company!

Regards,

Adam McFarlin
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Palomar San Francisco - a Kimpton Hotel

Address: 12 Fourth Street, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
#9 Spa Hotel in San Francisco
#26 Luxury Hotel in San Francisco
#29 Green Hotel in San Francisco
#43 Business Hotel in San Francisco
#67 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Palomar San Francisco - a Kimpton Hotel 4*
Number of rooms: 198
Official Description (provided by the hotel):
Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Palomar San Francisco offers a sophisticated urban sanctuary. This luxury boutique hotel occupies a beautiful historic building five floors above the bustling city streets. Showcasing the acclaimed Fifth Floor restaurant, the hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries. ... more   less 
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Also Known As:
Hotel Palomar San Francisco
Kimpton San Francisco

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