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“Weekend Trip” 3 of 5 stars
Review of Hotel Palomar San Francisco - a Kimpton Hotel

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Hotel Palomar San Francisco - a Kimpton Hotel
4.0 of 5 Hotel   |   12 Fourth Street, San Francisco, CA 94103 (SoMa)   |  
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Enjoy cocktails for $1!
Ranked #65 of 233 Hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersSilver level
Selma, CA
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
“Weekend Trip”
3 of 5 stars Reviewed yesterday NEW

Stayed one night while attending SF Giants game. About a 20 minute walk to AT&T Park. Typical overpriced hotel downtown not to mention high price to park your car but they do have you over a barrel for parking. The staff was very nice and helpful but nothing special about the room. Probably wouldn't stay here again unless I could get a really good deal..

Stayed May 2015
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43 reviews from our community

Traveler rating
    19
    17
    5
    0
    2
See reviews for
8
11
Solo
0
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Located beside Market Street, this hotel is accessible to transportation, shops and restaurants. On top of that, the staff is friendly and the room is clean, comfortable and cosy. I'd recommend this hotel if you're travelling alone or in small groups (e.g. 2-3 pax)

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam M, Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, 2 days ago
Thanks for the review redflowercam! We hope to see you back in the Bay soon.
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Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Visited during the St Patrick's Day festivities 2015. I wouldn't come here if I had little kids, but I don't so it was perfect. Stayed a weekend in March and it was simple. Great evening wine hour. The lemon and lime water, in the lobby, just heavenly. Great decor, super clean. Room was small but well put together. Super friendly staff. Perfect location to Market St and public transportation. Morning coffee, a real treat.

Room Tip: Get the higher floors!
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  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Adam M, Operations Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, 5 days ago
Thanks for a great 4 star review! We hope to see you next year for St. Patrick's Day. We will have a Guinness waiting for you.
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California
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I have now stayed at three San Francisco Kimpton hotels, and this is my least favorite. That doesn't make it bad, but the others were great.
The staff were very nice, but they seemed a little too eager to please. Both times I needed help at the desk, there was one person. There was a concierge in the morning and a person dealing with valet parking and luggage storage. No matter the line, there was just one person at the computer. So the eagerness to please may have been the desire to not have anyone leave in frustration.
Another issue -- and this is not unique to the Palomar -- is drunks leaving the bar at 2 am and being loud in the hallways where people are sleeping. There must be some way to protect guests from being awakened. Maybe an unobtrusive escort who reminds people to be quiet? I don't know.
Other than those two things, the Palomar was a nice place to stay for a night.

Stayed April 2015
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Adam M, Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, 5 days ago
Hi UglyDollOX. Thank you for staying with us and your constructive feedback. You are absolutely right! The last thing we want is for anyone to leave in frustration. Nevertheless, I have taken your comment to heart and will look into our staffing levels with our team as well as assisting with Dirty Habit departures. We hope see you back in SF soon!
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Los Angeles, California
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay was your standard fair for Kimpton, which is great. I think Kimptons offer a great value with the complimentary coffee/tea in the morning and wine hour in the evening. The staff was very friendly as well. If shopping is your thing, this hotel is very convenient to Union Square. For me, it was very close to the office in which I had to work for a couple of days. The hotel was under renovations when I was there, but that didn't impact my stay (other than the fact there is not restaurant).

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Adam M, Operations Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, 5 days ago
Thank you for your praise of our hard working team. It sounds like you caught us on a Sunday the only night our restaurant is closed after recovering from Saturday. We hope to see you the next time you’re in town.
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Raleigh
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a big fan of Kimpton Hotels, for many reasons, including their affinity programs, daily wine tastings, boutique hotels, pet friendliness and LGBT friendliness, among others. The San Francisco Palomar, however, is one of my favorite ones. The location cannot be beat as it is very convenient to Union Square, the Convention Center, the financial district, the Ferry Building and many other spots. The rooms are some of the nicest we have stayed in and the staff as always is super friendly and accomodating. The rooms are totally quiet despite being right in the middle of everything. Our only complaint was that the bar closes at 11:00 p.m. so having a drink after returning from a dinner with friends was not possible.

Room Tip: The King Corner rooms are spacious and have the best views.
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  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, 1 week ago
Thanks for being part of the Hotel Palomar family, even if just for a few days. We appreciate your business and the positive 5 star review. I have the keys to the whiskey cabinet if you need late night access next time :) !
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Chico
Top Contributor
69 reviews 69 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located on 4th and Market, so it is located close to Union Square, Mosconi Center, and AT&T Park. It is a remodeled boutique hotel. The rooms were nice. The mattress was a bit uncomfortable and the hotel was a bit noisy because of its popular bar. The restaurant was attractive and served good food. They had on-site valet parking that was relatively inexpensive (for San Francisco). The room didn't have a coffee maker. The service was excellent and the staff was extremely nice. I would stay here again. Nice hot.

Green Features: Environmentally conscious: they followed a towel and linen reuse policy and used low watt lightbulbs
  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, 1 week ago
Glad you enjoyed your stay. Thanks for the positive praise. Please know that we do have coffee makers available upon request and we are always happy to have one brought to your room and have the supplies refreshed throughout your stay.
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Additional Information about Hotel Palomar San Francisco - a Kimpton Hotel

Address: 12 Fourth Street, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
#12 Spa Hotel in San Francisco
#30 Green Hotel in San Francisco
#30 Luxury Hotel in San Francisco
#60 Business Hotel in San Francisco
#82 Family Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Palomar San Francisco - a Kimpton Hotel 4*
Number of rooms: 198
Official Description (provided by the hotel):
Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Palomar San Francisco offers a sophisticated urban sanctuary. This luxury boutique hotel occupies a beautiful historic building five floors above the bustling city streets. Showcasing the acclaimed Fifth Floor restaurant, the hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries. ... more   less 
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Also Known As:
Hotel Palomar San Francisco
Kimpton San Francisco

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