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“Great Staff and Location” 5 of 5 stars
Review of Hotel Palomar San Francisco - a Kimpton Hotel

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Hotel Palomar San Francisco - a Kimpton Hotel
4.0 of 5 Hotel   |   12 Fourth St, San Francisco, CA 94103 (SoMa)   |  
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Enjoy cocktails for $1!
Ranked #88 of 233 Hotels in San Francisco
Certificate of Excellence 2014
GreenLeadersSilver level
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Staff and Location”
5 of 5 stars Reviewed 2 days ago NEW

All staff interactions were excellent. Decided to move rooms to a larger space that would fit a cot and all was done seemlessly. Great location, right in the heart of Union Square with easy access around the city, including taking the BART from the airport. Would stay again.

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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21 reviews from our community

Traveler rating
    10
    8
    2
    0
    1
See reviews for
6
4
Solo
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9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Indonesian first
  • Italian first
  • Any
English first
Recife
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is very well located, is right in the city center, close to several shops and small malls. The room was extremely comfortable and clean, and nicely decorated and functional. The attention of the staff both at reception and in the restaurant were excellent.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel and staff were fabulous. Hotel is centrally located to get anywhere in the city. My only word of caution, don't stay in a room surrounding the Dirty Habit Lounge if you plan to be sleeping before midnight.

Stayed March 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely room, coming from the UK to me it was huge, nice big bed, bathroom, big TV, everythkng you could need. Free coffee downstairs in the morning, wine hour in the evening was great after a hard days work. The staff were incredibly helpful and friendly.. I enjoyed my stay.

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, 5 days ago
Thanks for the positive praise of the Hotel Palomar family. I love coming to work every day and being surrounded by such caring teammates. I'm glad that as a guest you feel the same great energy!
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Long Beach, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Palomar is an above average property that stands out due to the staff. Accessible from BART and an easy walk to Union Square and the Ferry Building it was the front desk/bell staff and concierge that really set this property above other places we have stayed in San Francisco

Room Tip: Rooms on the upper floors tend to be much quieter
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Green Features: Well thought out enviro program without being too over the top
  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, 5 days ago
I love my team too!! So glad you enjoyed your stay and the service. Looking forward to seeing you back again soon.
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Scottsdale, Arizona
Top Contributor
71 reviews 71 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently spent five nights at this OK downtown hotel. The rooms were spotless but small (to be expected). On the plus side was the extremely helpful staff (Jennifer the Concierge was awesome) and the comfy beds. On the "minus" side was the extremely small bar where one could not get in without a reservation, the fact that one of the elevators was broken during half our visit and the small lobby. All in all, however, it was comparable to other downtown San Francisco boutique hotels, but with a nice and helpful staff.

Room Tip: Make sure you ask for a room away from the street (facing the courtyard was great)
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Green Features: Fine, I thought that they were clear. San Franciscans are a bit neurotic about this and this place was no ecception. An ash tray out front would have been helpful
  • Stayed March 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, 5 days ago
Thanks for joining us and for the "shout out" and positive praise of our concierge - Jennifer. We look forward to seeing you back soon....and of course, all elevators are back in full swing!
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Sacramento, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is in a great spot to take advantage of the Westfield Mall a short walk away. The Hotel has great views of the street life below. Good hotel for more the adult traveler or family, not as kid friendly. The staff was nice and friendly and willing to assist you whenever they can.

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisSmithGM, General Manager at Hotel Palomar San Francisco - a Kimpton Hotel, responded to this review, 5 days ago
Glad you enjoyed your stay with us. We look forward to seeing you back soon. If you are travelling with children, we always have a nice little Kimpton Kids pack or other playful surprise waiting.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Palomar San Francisco - a Kimpton Hotel

Address: 12 Fourth St, San Francisco, CA 94103
Phone Number:
Location: United States > California > San Francisco > SoMa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#18 Spa Hotel in San Francisco
#28 Green Hotel in San Francisco
#34 Luxury Hotel in San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Palomar San Francisco - a Kimpton Hotel 4*
Number of rooms: 198
Official Description (provided by the hotel):
Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Palomar San Francisco offers a sophisticated urban sanctuary. This luxury boutique hotel occupies a beautiful historic building five floors above the bustling city streets. Showcasing the acclaimed Fifth Floor restaurant, the hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries. ... more   less 
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Also Known As:
Hotel Palomar San Francisco
Kimpton San Francisco

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