First the pluses: A good location in downtown San Francisco, friendly and helpful staff, and many nearby dining options. Also, the elevator service is fast and frequent, something you don't always get at high rise hotels.
The rest of the story: The place bills itself as a luxury hotel, but I couldn't really see any difference between this and what I'd expect in a standard business-class hotel (e.g., a standard, non-luxury Marriott) beyond the large number of liveried employees in evidence. Where there were differences, they were not always in this hotel's favor. For example, the king room in which my wife and I stayed was barely large enough to hold the bed. (For comparison: After this business trip we drove down the coast to visit my sister in Santa Cruz, stayed in an aging fifties-style motel for $50/night, and the room was twice as big and offered plenty of space to walk around.) The bathroom door was not well balanced and would only stay open if propped--It wasn't spring-loaded, which I originally thought. We almost had a disaster when I started filling the sink to shave, walked out of the bathroom to grab my clothes, and came back to discover that the overflow drain in the sink didn't work. (I caught that just in time, as the waves were lapping the shore. And it wasn't just slow, but in fact plugged--Out of curiosity I gave it a few minutes to see whether any water would make it out through that drain, and none did.) Also, the hotel "gift shop" is essentially a closet stocked with chips, soda, and the like, for which you pay at the front desk.
For those wanting something exotic--I did see the claim that the place is Japanese-themed, but the only real evidence I saw of that amounted to a few small exhibits in the lobby. (The hotel restaurants apparently offer some Asian-themed cuisine, though we did not dine in them.)
And it's expensive. Besides the room rates, I noted people complaining in other reviews about the one-time $20 charge for using the recreational facilities, which has gone up to $25. And if you have the courage to drive in downtown San Francisco to get to this place, you're going to pay $50/day for valet parking, the only parking option at this hotel. Wireless Internet is somewhat more than at most places these days, $15.95/day, but it's a solid signal, one plus.
- Official Description (provided by the hotel):
- Experience the fine art of hospitality and the ultimate in personal service set in the midst of a city world-famous for its charming history and its cutting-edge style. Hotel Nikko, just steps from Union Square in the heart of San Francisco, is an ideal destination for business travel or a special getaway. Hotel Nikko offers 510 elegantly appointed rooms and 22 suites. Guests are pampered by such amenities as Subarashee Yume pillow-top beds, high-speed Internet access, large flat panel televisions, stereos and CD players. Room service is available 24 hours each day. The Imperial Club rooms on the top floors provide breathtaking views of the city and offer special features such as Vibe TV viewed through the bathroom mirrors and luxurious Subarashee Ame showers. The exclusive Imperial Club Lounge serves a light breakfast each morning, and a wine and beer reception each evening. Guests enjoy our indoor fifteen-meter heated pool and whirlpool bathed in natural light from atrium windows. Hotel Nikko also features a 10,000 square foot health club that's open 24 hours, offering the latest in cardiovascular and weight equipment as well as men's and women's steam rooms and dry saunas. Massages, including traditional Shiatsu massages, are available by appointment. Our exquisite ballroom is a stunning venue for weddings, other social events and business meetings. The hotel also offers thirteen other function room and boardrooms, all with windows for natural light and impressive views of the city and the bay. Whether you are planning a simple conference for ten or a lavish gala for eight hundred, Hotel Nikko San Francisco will do everything to ensure your event is a stirring success. The elegant and intimate Restaurant ANZU is one of San Francisco's most acclaimed dining experiences. Here, European and Japanese culinary traditions reinvent one another creating a whole new delicious gourmet culture; and guests at ANZU's exclusive Sushi Bar are treated to an incomparable menu of fresh fish. ANZU serves breakfast, lunch and dinner, and on Sunday it presents its lavish Sunday Brunch. Our full bar with its breadth of wines and cocktails, displays an exciting imagination with its extensive menu of specialty cocktails and signature sake martinis. The lobby level Kanpai Lounge offers light cuisine, a full bar, specialty martinis, an extensive wine list and unique coffee and tea drinks. ... more less
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- Also Known As:
- Nikko San Francisco
- San Francisco Nikko
- Nikko Hotel San Francisco