We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Great Weekend In SFO!” 4 of 5 stars
Review of Hotel Nikko San Francisco

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Hotel Nikko San Francisco to your Saves list
Hotel Nikko San Francisco
4.0 of 5 Hotel   |   222 Mason Street, San Francisco, CA 94102   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
Free Internet!
Ranked #43 of 235 Hotels in San Francisco
Jacksonville, FL
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
“A Great Weekend In SFO!”
4 of 5 stars Reviewed August 18, 2014

We loved the location of Hotel Nikko and found it to be convenient to every place we wanted to go. Although our room was on the 7th floor, we were given a corner room that had better-than-expected views. It was well laid out and furnished, the AC was cold, and the shower hot and forceful. We were quite comfortable and didn't experience street noise to the point it disturbed our sleep.

I wasn't too happy about paying $20 to use the fitness facility but the cost was per room/per stay to that calmed me down somewhat. I because even calmer when I saw how large and well-equipped the fitness center was with weight machines, ab machines, free weights, cardio, and even a spinning bike! Much better than most hotels in this category and certainly worth the modest extra cost. I'd be glad to pay it again if the alternative was the usual improvised hotel gym workout.

We didn't experience the bar, the restaurant or any of the other hotel services. We did engage the concierge one morning when our rental car reservation at Hertz across the street didn't pan out due to the long line and incredibly slow service. He arranged another option--less expensive and no wait--so we were happily on our way much sooner than if we had stuck with Hertz.

We would look forward to staying at Hotel Nikko during a future visit!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review, September 5, 2014
Dear jaxandmci,

Thank you for your review -- we greatly appreciate it! We are pleased you had a wonderful stay with us and happy to hear you enjoyed our central location. It offers our guests the convenience of exploring the city from an ideal starting point.

We cannot wait to welcome you back again soon so that you may also experience our bar, Kanpai, and our restaurant, Anzu!

Best regards,
Danielle Ortega
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,313 reviews from our community

Traveler rating
    929
    909
    313
    97
    65
See reviews for
365
847
164
570
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (363)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Las Vegas NV
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 18, 2014

This is an elegant hotel with great friendly service. It is centrally located and about a 20-30 minute drive from the airport. Be prepared to do some light tipping for the doormen, etc. There are lots of restaurants nearby and they have a taxi stand and a car service. The car service to the airport was $50 and well worth it.

Room Tip: Get a room higher up and away from the Irish Bar across the street as it can get loud on the weekend...
See more room tips
  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review, August 19, 2014
Dear steffiscowboy,

Wow -- thank you so much for a fabulous 5 stars! We are glad you enjoyed your stay with us as well as our car services.

Please come back again soon!

Sincerely,
Danielle Ortega
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
172 reviews 172 reviews
46 hotel reviews
Reviews in 53 cities Reviews in 53 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed August 17, 2014

We had a very nice stay at the Nikko, although the start of our stay was a little bumpy (4 tries on the room: wrong room, construction dust in the next one, then inferior room, finally a winner at 1901). Although this was a pain since we had just arrived and wanted to relax after our long flight, the hotel staff was nothing but accommodating and courteous.

Room 1901 has nice view, is quiet, and has good light. King size bed was quite comfy and good space in the bathroom. As part of the room mix-up the hotel also gave us access to the Imperial Lounge on 23 - this was great because they have happy hour and snacks from 5-7 and breakfast. I highly recommend staying in a room that provides this access.

The location is good if you are a first time visitor - you can walk many places or take quick cab rides. But be warned it is in the middle of tourist craziness. Also, if you walk a few blocks south or west into SOMA or Mission you get into some pretty sketchy areas.

The hotel does charge extra for health club/pool access ($20/day), which seems a bit much considering how pricey the rooms are. But on the flip side the wifi is excellent and free.

Room Tip: 1901 is great if you want a room that is on a high floor, quiet, and roomy. We had access to the lo...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review, August 22, 2014
Dear chris72206,

Thank you for reviewing us -- we greatly appreciate it! I am sorry to hear about your bumpy start of your stay with us, but I am happy that our Front Desk took great care of you. Our central location does offer our guests a good starting point to explore the city.

We hope to see you again soon upon your return to the city!

Sincerely,
Danielle Ortega
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
northampton
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 17, 2014

Well placed hotel near to key centre attractions. Starbucks attached. Indoor Pool a well needed extra. Concierge staff and bar team most helpful. Rooms typical for city centre hotel but comfortable enough and good views from higher floor rooms. Would return.

Room Tip: get a room at a higher level for views
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review, August 19, 2014
Dear fatmonty,

Thank you for your review! We are pleased to hear you enjoyed your stay with us. Our guests have the opportunity to easily explore the city because of our central location.

We hope to see you again soon!

Best regards,
Danielle Ortega
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zagreb
Top Contributor
73 reviews 73 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed August 14, 2014

Had the joy to stay in this hotel for three night. The first step we took into this hotel showed us what was coming. A complete focused attention to customer satisfaction. From the doormen, to the check in and so on, they showed great customer interaction skills and a willingness to make ones stay comfortable, hassle-free and memorable. The rooms are quite luxurious and the views are great. The AC in the room and the sound isolation leads to a quite room and the beds comfortable. Other then the hotel, the location itself is central to all the spots and transportation hubs. And the hotel has its own car making drives to the airport in Cadillac style at the same price as a cab.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review, August 15, 2014
Dear ZvonimirSiljkovic,

Thank you so much for an amazing 5 star review! We are thrilled you had a wonderful three night stay with us – we are proud of our customer service.

We hope to welcome you back again soon!

Sincerely,
Danielle Ortega
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 14, 2014

Normally I try to stay at the Hilton when I travel to SF on business but once again it was booked up. I decided to try the Hotel Nikko and was very pleased. Very nice, modern room, super helpful front desk, and a great bar in the lobby Also went to a Giants game and the light rail was a convenient 2 blocks away. Will probably stay there instead of the Hilton from now on

Room Tip: I would try to get a package with wifi included as that $16 a day can quickly add up if you need it.
See more room tips
  • Stayed July 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review, August 15, 2014
Dear jrc4525,

Thank you for reviewing us! We are delighted to hear you had a pleasant stay with us. Our central location does offer our guests easy access to city public transportation lines.

We cannot wait to welcome you back again upon your return to San Francisco!

Best regards,
Danielle Ortega
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 14, 2014

The hotel beats all Union square hotels I've stayed at. Great service, rooms are spacious for Arabs and by that standard they're very spacious! It's a 5 minutes walk from union square, west-field mall and the famous Sears Fine Food breakfast joint. The downside was there's no view to look at, and there's always the street noise at night that I kept hearing. Sirens & all.
I'd stay there again though.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NikkoGal, Marketing Manager at Hotel Nikko San Francisco, responded to this review, August 15, 2014
Dear lalkulaib,

Wow! Thank you for an amazing 5 stars! We are glad you had a pleasant stay with us. The next time you stay with us, make sure to talk to the front desk about a higher floor

We cannot wait to see you again soon!

Best regards,
Danielle Ortega
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Nikko San Francisco? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Nikko San Francisco

Address: 222 Mason Street, San Francisco, CA 94102
Phone Number:
Location: United States > California > San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in San Francisco
#19 Luxury Hotel in San Francisco
#20 Business Hotel in San Francisco
#32 Family Hotel in San Francisco
#49 Romantic Hotel in San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Nikko San Francisco 4*
Number of rooms: 532
Official Description (provided by the hotel):
Experience the fine art of hospitality and the ultimate in personal service set in the midst of a city world-famous for its charming history and its cutting-edge style. Hotel Nikko, just steps from Union Square in the heart of San Francisco, is an ideal destination for business travel or a special getaway. Hotel Nikko offers 510 elegantly appointed rooms and 22 suites. Guests are pampered by such amenities as Subarashee Yume pillow-top beds, high-speed Internet access, large flat panel televisions, stereos and CD players. Room service is available 24 hours each day. The Imperial Club rooms on the top floors provide breathtaking views of the city and offer special features such as Vibe TV viewed through the bathroom mirrors and luxurious Subarashee Ame showers. The exclusive Imperial Club Lounge serves a light breakfast each morning, and a wine and beer reception each evening. Guests enjoy our indoor fifteen-meter heated pool and whirlpool bathed in natural light from atrium windows. Hotel Nikko also features a 10,000 square foot health club that's open 24 hours, offering the latest in cardiovascular and weight equipment as well as men's and women's steam rooms and dry saunas. Massages, including traditional Shiatsu massages, are available by appointment. Our exquisite ballroom is a stunning venue for weddings, other social events and business meetings. The hotel also offers thirteen other function room and boardrooms, all with windows for natural light and impressive views of the city and the bay. Whether you are planning a simple conference for ten or a lavish gala for eight hundred, Hotel Nikko San Francisco will do everything to ensure your event is a stirring success. The elegant and intimate Restaurant ANZU is one of San Francisco's most acclaimed dining experiences. Here, European and Japanese culinary traditions reinvent one another creating a whole new delicious gourmet culture; and guests at ANZU's exclusive Sushi Bar are treated to an incomparable menu of fresh fish. ANZU serves breakfast, lunch and dinner, and on Sunday it presents its lavish Sunday Brunch. Our full bar with its breadth of wines and cocktails, displays an exciting imagination with its extensive menu of specialty cocktails and signature sake martinis. The lobby level Kanpai Lounge offers light cuisine, a full bar, specialty martinis, an extensive wine list and unique coffee and tea drinks. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Orange Marketing Services, Japan Co., Ltd., Cheap Tickets, HotelTravel.com, BookIt.com, TripOnline SA, Priceline, Agoda, Odigeo and Tingo so you can book your Hotel Nikko San Francisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nikko San Francisco
San Francisco Nikko
Nikko Hotel San Francisco

Owners: What's your side of the story?

If you own or manage Hotel Nikko San Francisco, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.