This is one of my best hotel experiences I have had. The staff are warm and friendly and the whole experience is close to being at home. The living room is cozy and inviting,the wine reception is fun and a great way to meet fellow travelers. Pescatores is wonderful, the staff are exceptional the food is beautifully cooked and presented. I was fortunate enough to be there for dinner with my nephew for Mother's Day and was treated like a queen. A huge shout out and thanks especially to Marlowe and Rosario. The location is perfect ,easily to get around SF from by bus,cable car or street car, all within easy walk. Mall across the road is handy, many useful shops in there.