My wife and I just returned from a visit to San Francisco and we stayed at this location. The Hotel was very nice. All of the staff here were nice and helpful. Our room was super clean and the bed was one of the most comfortable that I have ever slept on while traveling. The only problem we encountered here was the location of the room. It overlooked a Mall next door and it was very loud in their parking lot until late in the morning. People fighting, loud motorcycles & cars. We stayed 3 nights and it was the same each night. If you ever stay here, request a room facing a different direction. The Hotel provided free coffee each morning in the lobby and a wine tasting in the afternoon. The wine tasting was almost impossible to participate in because of the huge number of people in the small lobby. It is a 2 block walk to the wharf from the Hotel. Nice Hotel, but the price to stay here is way too high.